Uttam Mukherjee filed a consumer case on 05 Sep 2024 against Pratibha Ranjan Adhya,Proprietor of Pratibha Ranjan Adhya Jewellers in the Bankura Consumer Court. The case no is CC/22/2024 and the judgment uploaded on 05 Sep 2024.
IN THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BANKURA
Consumer Complaint No.22/2024
Date of Filing: 12/03/2024
Before:
1. Samiran Dutta Ld. President
2. Siddhartha Sankar Bhui Ld. Member
For the Complainant:Ld. Advocate Jayanta Kumar Mukherjee
For the O.P.: None
Complainant:
Uttam Mukherjee,R/O-Roghunath Aloy,Nobodoy Polly,Police Choyke, P.O-Bishnupur, Bankura, Pin-722122, Mob-9434588090
Opposite Party:
Pratibha Ranjan Adhya,Proprietor of Pratibha Ranjan Adhya Jewellers,Rashikganj bus Stand, Moyrapukur,Bishnupur,Bankura,Pin-722122
FINAL ORDER / JUDGEMENT
Order No.09
Dated:05-09-2024
Complainant files hazira through Advocate.
No step is taken by the O.P. who is found absent on repeated call. No Written Version is filed within the statutory period.
The case is fixed for Ex-Parte hearing.
The Complainant’s case is that he purchased three gem stones namely Rokto Prabal, Gomed and Amethyst for a total sum of Rs.18,617/- from O.P. under Cash Memo dated: 10/12/2022. After using it for 15 days colour of Gomed and Amethyst started fading. Being suspicious about the genuineness of the gemstones the Complainant approached the O.P. for return of Rs.8,242/- as the price of Gomed and Amethyst but of no avail. Hence this case.
Contd…..p/2
Page: 2
On perusal of the entire complaint case and the documents filed therewith the Commission finds that the testing report dated: 02/12/2022 and 19/10/2022 shows that Gomed and Amethyst gemstones are both found natural and subsequent testing report dated: 20/09/2023 identifies the Amethyst gemstone as imitation but Gomed gemstone as natural. Thus the Amethyst gemstone is found not to be genuine as per testing report but the Complainant has prayed for refund of price of both Gomed and Amethyst gemstone.
In view of contradictory testing report the Commission cannot come to any conclusion about the genuineness of the gemstone in question.
The case therefore fails.
Hence it is ordered…….
That the case be and the same is dismissed Ex-Parte but without cost.
Both parties be supplied copy of this Order free of cost.
__________________ ________________
HON’BLE PRESIDENT HON’BLE MEMBER
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