West Bengal

Howrah

CC/13/385

SRI. ANIL KUMAR SAMANTA - Complainant(s)

Versus

POST OFFICE - Opp.Party(s)

03 Sep 2014

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH
20, Round Tank Lane, Howrah – 711 101.
(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892
 
Complaint Case No. CC/13/385
 
1. SRI. ANIL KUMAR SAMANTA
S/O- Late Satish Chandra Samanta. Kakhan, P.O.-Bandar, P.S-Khanakul, Hooghly.
...........Complainant(s)
Versus
1. POST OFFICE
Sub Post Master, Howrah River Side Post Office, Howrah-711 101.
............Opp.Party(s)
 
BEFORE: 
 HON'ABLE MR. JUSTICE T.K. Bhattacharya PRESIDENT
 HON'ABLE MR. P.K. Chatterjee MEMBER
 HON'ABLE MRS. Smt. Jhumki Saha MEMBER
 
PRESENT:
 
ORDER

DATE OF FILING                    :     07/11/2013

DATE OF S/R                            :      02/12/2013

DATE OF FINAL ORDER      :     03/09/2014

 

SRI. ANIL KUMAR SAMANTA

son of  late Satish Chandra Samanta.

residing at Kakan, P.O.-Bandar, P.S-Khanakul,

Hooghly, at present residing at W.B.S.T.C. Babughat

Kolkata.----------------------------------------------------------COMPLAINANT.

 

-          Versus   -

 

1)  Sub Post Master,

Howrah River Side Post Office,

Howrah-711 101

 

2)  Senior Superintendent of Post Offices

Howrah Division,  Howrah 711 101

 

3)  The P.M.G.,

S.B. Region,Yogayog Bhawan,

Kolkata 700 012-------------------------------------------------OPPOSITE PARTIES.

 

                                                P    R    E     S    E    N     T

 

President     :     Shri T.K. Bhattacharya, M.A. LL.B. WBHJS.

Member      :      Shri P.K. Chatterjee.

      Member       :     Smt. Jhumki Saha.     

 

                                                 F  I   N   A    L       O    R   D    E     R

 

1.               The instant case was filed by the complainant  U/S 12 of the C. P. Act, 1986 ( as amended upto date ) against the o.ps. alleging deficiency in service U/S 2(10(g), 2(1)(o) of the C.P. Act, 1986 wherein the complainant  has prayed for a direction to be given upon the O.Ps. to pay a sum of  Rs. 1,14,739.80 with @ 18% p.a. against  short fall of accumulated amount in the post office saving bank account no. 888757 which as it was shown of Rs. 3,739.80 during scrutiny in the original pass book together with compensation of Rs. 2 lakhs and  other relief/s  as he entitled to.  

 

2.               The o.ps. i.e., postal authority in their written version interalia admitted the facts of transaction displayed in the complainant’s pass book bearing S.B. A/c no. 888757 stands to Rs. 1,14,739.80 as on 3.3.2012. This answering o.ps. also admitted the facts for withdrawing the amount by forging the signature of the  depositors by the then employee of the postal authority and the inhouse enquiry is under process against the delinquent  employee/s and subsequently the claim arising against the defrauded S.B. A/c no. 888757 stating in the name of the complainant has settled by issuing a fresh duplicate pass book showing balance as on 19-12-2013 is Rs. 1,25,953.80. As the dispute between the complainant’s claim and the o.ps. has been settled so question of deficiency in service on the part of the o.ps. does not hold goods for which the case is liable to be dismissed.

 

 

 

 

 

3.               Upon pleadings of both parties two points arose for determination :

            i)          Is there any deficiency in service on the part of the O.Ps?

ii)                  Whether the complainant is entitled to get any relief and compensation as prayed for? 

 

 

DECISION  WITH   REASONS      :

 

 

4.               Both the points are taken up together for consideration. As the postal authority clarified the facts of withdrawal of the amount by forging the signature of the complainant and the departmental proceeding is on the way of final stage as per record followed by the settlement of actual claim of the complainant together with accrued interest thereof and issued  duplicate fresh pass book  on 19-12-2013 for Rs. 1,25,953.80, the claim of the complainant has no basis. We find that o.ps. have no gross deficiency in service at this point. Both the points are accordingly disposed of.

 

      Hence,

                                    O     R     D      E      R      E        D

           

      That the C. C. Case No. 385  of 2013 ( HDF  385 of 2013 )  be  dismissed on contest without costs against o.ps. 

       

      Supply the copies of the order to the parties, as per rule.

     

DICTATED  &    CORRECTED

BY   ME.  

 

 

                                                                   

  (   P. K. Chatterjee )                                                         

  Member,  C.D.R.F., Howrah.

 
 
[HON'ABLE MR. JUSTICE T.K. Bhattacharya]
PRESIDENT
 
[HON'ABLE MR. P.K. Chatterjee]
MEMBER
 
[HON'ABLE MRS. Smt. Jhumki Saha]
MEMBER

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