Chandigarh

StateCommission

CC/1/2013

Gulshan Bala - Complainant(s)

Versus

Post Graduate Institute of Medical Education - Opp.Party(s)

Sh. Deepak Aggarwal Adv. for the complainant

06 Sep 2013

ORDER

 
Complaint Case No. CC/1/2013
 
1. Gulshan Bala
Chd.
...........Complainant(s)
Versus
1. Post Graduate Institute of Medical Education
and Research(P.G.I.M.E.R., Chandigarh) through its Director
2. Dr. Jayanta Samanta, Junior Resident,(Posted in Emergency Medical OPD on 03.03.2011) in post Graduate Instititute
of Medical Education and Research sector-12, Chandigarh
3. Dr. Anoop R. Prasad, senior Resident,
(Posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh
4. Dr. Rimi Som, Senior Resident,
(Posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh.
5. Dr. Nipun Verma, Junior Resident,(Department of Internal Medicine)
Posted in Emergency Medical OPD on 3.3.2011) In POst Graduate Institute of Medical Education and Research Sector-12, Chandigarh.
6. Dr. K.K. Parathan, Junior Resident
(Posted in Emergencyy Medical OPD on 3.3.2011) in POst Graduate Institute of Medical Education and Research Sector-12, Chandigarh
7. Mr. Hitendra Sharma, Staff Nurse(Department of Nursing)(Posted in Emergency Medical OPD on 3.3.2011) in post Gradtae Institute of Medical Education and Research Sector-12, Chandigarh
UT
8. Ms. Kirandeep Kaur,
Staff Nurse(Department of Nursing)(Posted in Emergency Medical OPd on 3.3.2011) in post Graduate Instutute of Medical Education and Research Sector-12, Chandigarh
9. Ms. Ashwinder Kaur, Staff Nurse(Department of Nursing)(Posted in Emergency Medical OPD On 3.3.2011) in post Graduate Institute of Medical Education and Research Sector-12, Chandigarh
UT
10. Mr. Kuldeep Singh Solanki, Staff Nurse(Department of Nursing)(Posted in Emergency Medical OPD On 3.3.2011) in POst Graduate Institute Of Medical Education and Research Sector-12,
Chandigarh
11. Mr. Satya Prakash Staff Nurse(DFepartment of Nursing)(Posted in Emergency Medical OPD on 3.3.2011) in PostGraduate
Institute of Medical Education and Research Sector-12, Chandigarh
12. Dr. Ashish Bhalla, Associate Professor, Incharge Emergency,(Posted in Emergency Medical OPD on 3.3.2011) in post Graduate
Institute of Medical Education and Research Sector-12, Chandigarh
13. Professor Dr. Sanjay Jain,(one of the members of the Committee constituted to enquire into the complaint given by the complainant regarding death of her husband due to negligence of Doctors, Nurses,
Other Paramedical Staff, Illegal Strike Etc.) in POst Graduate Institute of Medical Education and REsearch Sector-12, Chandigarh
14. Dr. Ajay Bahl(one of the Members of the Committee constituted
to enquire into the complaint given by the complainant regarding death of her husband due to negligence of Doctors, Nurses, other Paramedical Staff,Illegal Strike Etc.) In Post Graduate Institute of
Medical Education and Research Sector-12, Chandiga
rh
15. Dr. Ashok KUmar(Coordinator of the Committee constitutred to enquire in to the complaint given by the
complainant regarding death of her husband due to negligence of Doctors, Nurses, other Paramedical Staff,Illegal Strike etc.) in POst Graduate Institute of Medical Education and Research Sector-12,
Chandigarh
16. Shiv Kumar Member The State Bank of India Staff Association Cooperative Urban Salary Earners Thrift and Credit Society Ltd. Chandigarh,858 Shivalik Apartment, 49-A, Chandigarh at Present working in PG
I,branch of SBI as officer
17. Varinder Thakur S/o Sh. Laxman Dass, Hony. Secretary The State Bank of India Staff Association Cooperative Urban Salary Earners Thrift and Credit Society Ltd.
Chandigarh, 858 Shivalik Apartment, 49-A Chandigarh at Present working in Sector-31 Branch of SBIas Special Asst.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENT
 HON'ABLE MR. DEV RAJ MEMBER
 
PRESENT: Sh. Deepak Aggarwal Adv. for the complainant, Advocate for the Complainant 1
 Sh. Rajesh Garg, Adv. for Ops.no.1 & 3 to 13. OP No. 2 deleted., Advocate for the Opp. Party 1
ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,

U.T.,CHANDIGARH

                                                         

Complaint case No.

:

01 of 2013

Date of Institution

:

01/01/2013

Date of Decision

:

06/09/2013

 

Gulshan Bala w/o deceased i.e. Sh.Anil Kumar, resident of House No. 512, Inside Killa, Village Maloya Chandigarh (UT).

 

……Complainant

V e r s u s

1.     Post Graduate Institute of Medical Education and Research (P.G.I.M.E.R,Chandigarh) through its Director.

2.          Director, Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh and also Head of the Committee constituted to enquire into the complaint given by the complainant regarding death of her husband due to negligence of Doctors, Nurses, other Paramedical Staff, Illegal Strike etc.(deleted vide order date16.01.2013)

3.     Dr. Jayanta Samanta, Junior Resident, (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

4.     Dr. Anoop R. Prasad, Senior Resident, (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

5.     Dr. Rimi Som, Senior Resident, (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

6.     Dr. Nipun Verma, Junior Resident, (Department of Internal Medicine) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh.

7.     Dr. K.K. Parathan, Junior Resident,(posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

8.     Mr. Hitendra Sharma, Staff Nurse (Department of Nursing) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh.

9.     Ms. Kirandeep Kaur, Staff Nurse(Department of Nursing) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh.

10.  Ms. Ashwinder Kaur, Staff Nurse (Department of Nursing) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12, Chandigarh.

11.  Mr. Kuldeep Singh Solanki, Staff Nurse (Department of Nursing) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

12.  Mr. Satya Prakash Staff Nurse (Department of Nursing) (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

13.      Dr. Ashish Bhalla, Associate Professor, Incharge Emergency, (posted in Emergency Medical OPD on 3.3.2011) in Post Graduate Institute of Medical Education and Research Sector-12,Chandigarh.

 

 

Complaint under Section 17 of the Consumer Protection Act, 1986.

 

BEFORE:JUSTICE SHAM SUNDER (RETD.), PRESIDENT.

                  

           

Argued by:Sh. Deepak Aggarwal, Advocate for the complainant.

Name of Opposite Party No.2 deleted vide order dated 16.01.2013.

Sh. Rajesh Garg, Advocate for Opposite Parties No.1 and 3 to 13.

 

 

JUSTICE SHAM SUNDER (RETD.), PRESIDENT

             

             

2.             

3.             Charles F. Carey, M.D. Hans H.Lee, M.D. Keith F. Woeltje, M.D. Ph.D. Editors   

(a)  

b)   

(i)   

(ii)  

(iii)  Lactat dehydrogenase (LDH)

(iv)   Use of cardiac enzymes.

 

4.            (now deceased),

a)   

b)   

c)   

d)   

e)   

f)    

g)   

h)   

i)    

j)     

k)   

5.              (now deceased),  

6.            

7.           

a.     Pulmonary Edema

b.     Anaphylectic reaction to IV Azithromycine,

c.     Status Asthmaticus

It was further stated that, thus, it was amply clear that 2nd 

8.           Chandigarh), Dr. Sanjay Jain, Dr. Ajay Bahl and Dr. Ashok Kumar as Members. It was further stated that the inquiry conducted by the said Doctors, was totally biased. It was further stated that the said Doctors should have rescued themselves, from participating, in the same, because the allegations of medical negligence had been leveled against Opposite Parties No. 2 to 13. Opposite Party No.2, himself, participated in the Inquiry and became the Chairman, for hushing up the matter. It was further stated that the matter, in question, also related to the negligence of the Doctors, from Cardiology Department, and also from the Department of Internal Medicine. Dr. Sanjay Jain, being the Senior Doctor of Internal Medicine and Dr. Ajay Bahl, Senior Doctor, from the Department of Cardiology of PGIMER, should not have participated, as Members of the said Committee. It was further stated that Dr. Ashok Kumar also from the PGIMER should have rescued, himself, from participating in the matter. It was further stated that the matter should have been referred to the Medical Council of India or some other Institute of repute, including AIIMS New Delhi etc, for conducting the inquiry. It was further stated that, thus, the findings of the Inquiry Committee are arbitrary, and nonest in the eye of law. It was further stated that Anil Kumar was aged about 45 years, at the time of his death and he was the sole bread earner of the family. It was further stated that Anil Kumar was earning Rs.1,75,000/- annually, from Private tuitions. It was further stated that the complainant is the widow of Anil Kumar and is not employed anywhere. Even her children are not settled. It was further stated that a lot of mental agony and physical harassment was suffered by the complainant and her children. It was further stated that the Opposite Parties were many a time asked to compensate the complainant, but they failed to do so. It was further stated that the aforesaid acts of the Opposite Parties, clearly proved their medical negligence, which

9.             

10.        

11.         

12.        

13.         deficient, in rendering service and, thus, the complaint of the complainant was liable to be accepted.

14.        Anil Kumar (deceased), was brought to the EMOPD of the PGIMER, Dr. Jayanta Samanta/Opposite Party no.3, started him on oxygen and nebulisation therapy (salbutamol every 10 min.). Injection hydrocortisone was also administered. He further submitted that this was done to take care of the life threatening hypoxia, which  Anil Kumar (deceased), might have developed. He further submitted that Anil Kumar (deceased), was a known chronic heart failure, secondary to severe left ventricular failure, due to dilated cardiomyopathy. He further submitted that worsening could have been due to heart failure, which was duly treated with oxygen and diuretics. He further submitted that correct line of treatment was adopted, in this case. He further submitted that Dr. Kiran, Senior Resident of Cardiology, had kept the possibility of pulmonary edema, which was considered by Opposite Party No.3, right at the outset, and hence injection Lasix, was administered to Anil Kumar (deceased). He further submitted that, as many as, five Doctors and five nurses, attended Anil Kumar (deceased), in the PGIMER. He further submitted that there was no medical negligence, on the part of the Opposite Parties, nor they were deficient, in rendering service.

15.        The question, that falls for consideration, is, as to whether, there was any medical negligence, on the part of the Opposite Parties, who attendedAnil Kumar (deceased), in the PGIMER, from the time, when he was brought to the EMOPD, until his death, on 03.03.2011.The Hon’ble Supreme Court in para-94 of its judgment titled asBatraHospital

“94. United Kingdom, some basic principles emerge in dealing with the cases of medical negligence. While deciding whether the medical professional is guilty of medical negligence, the 

I.

Negligence is the breach of a duty exercised by omission to do something which a reasonable man, guided by those considerations which ordinarily regulate the conduct of human affairs, would do, or doing something which a prudent and reasonable man would not do.

II.

Negligence is an essential ingredient of the offence. The negligence to be established by the prosecution must be culpable or gross and not the negligence merely based upon an error of judgment.

III.

The medical professional is expected to bring a reasonable degree of skill and knowledge and must exercise a reasonable degree of care. Neither the very highest nor a very low degree of care and competence judged in the light of the particular circumstances of each case is what the law requires.

IV.

A medical practitioner would be liable only where his conduct fell below that of the standards of a reasonably competent practitioner in his field.

V.

In the realm of diagnosis and treatment there is scope for genuine difference of opinion and one professional doctor is clearly not negligent merely because his conclusion differs from that of other professional doctor.

VI.

The medical professional is often called upon to adopt a procedure which involves higher element of risk, but which he honestly believes as providing greater chances of success for the patient rather than a procedure involving lesser risk but higher chances of failure. Just because a professional looking to the gravity of illness has taken higher element of risk to redeem the patient out of his/her suffering which did not yield the desired result may not amount to negligence.

VII.

Negligence cannot be attributed to a doctor so long as he performs his duties with reasonable skill and competence. Merely because the doctor chooses one course of action in preference to the other one available, he would not be liable if the course of action chosen by him was acceptable to the medical profession.

VIII.

It would not be conducive to the efficiency of the medical profession if no Doctor could administer medicine without a halter round his neck.

IX.

It is our bounden duty and obligation of the civil society to ensure that the medical professionals are not unnecessary harassed or humiliated so that they can perform their professional duties without fear and apprehension.

X.

The medical practitioners at times also have to be saved from such a class of complainants who use criminal process as a tool for pressurizing the medical professionals/hospitals particularly private hospitals or clinics for extracting uncalled for compensation. Such malicious proceedings deserve to be discarded against the medical practitioners.

XI.

The medical professionals are entitled to get protection so long as they perform their duties with reasonable skill and competence and in the interest of the patients. The interest and welfare of the patients have to be paramount for the medical professionals.”

 

16.                  In the case ofApex Court, that a physician would not assure the patient of full recovery in every case. 

17.                  Apex Court

18.                  Now, let us see, as to whether, the Opposite Parties, in this case, also performed their duty, by exercising an ordinary degree of professional skill and competence, in treating , who started oxygen and nebulisation therapy (salbutamol every 10 min.). Injection hydrocortisone (steroids) was administered, which was done to take care of the life threatening hypoxia, which  Anil Kumar (deceased), might have developed. 

 

                         Digoxin

                        Warf 2 mg

                      Cordarone 200 mg

                       Carca 12.5 mg and 6.25 mg.

The following injections were prescribed to Anil Kumar (deceased),on 03.03.2011:-

                         Lasix 40 mg

                        Hydrocort 100 mg

                      Pan 40 mg

                       Azu 500 mg

                        Dobutamine 500 mg

19.                   

 

Q.26

Is there Downward-sloping S-T Segment depression in lead V-5 in ECG done at 10:38 a.m. on the deceased Anil Kumar on 03.03.2011 and which ECG had been placed on record by the complainant alongwith his complaint at page 56? Give your answer in yes or no.

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 on the deceased Anil Kumar from the record of the complaint case. My answer to this question is that there was Downward-sloping S-T Segment depression in lead V-5 in ECG aforesaid.

Q.27

Is there Downward-sloping S-T Segment depression in lead V-6 in ECG done at 10:38 a.m. on the deceased Anil Kumar on 03.03.2011 and which ECG had been placed on record by the complainant alongwith his complaint at page 56? Give your answer in yes or no.

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 on the deceased Anil Kumar from the record of the complaint case. My answer to this question is that there was Downward-sloping S-T Segment depression in lead V-6 in ECG aforesaid.

Q.28

Is there T-Wave inversion in lead V-5 in ECG done at 10:38 a.m. on the deceased Anil Kumar on 03.03.2011 and which ECG had been placed on record by the complainant alongwith his complaint at page 56? Give your answer in yes or no.

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 on the deceased Anil Kumar from the record of the complaint case. It is correct that there was T-Wave inversion in lead V-5 in ECG done at 10:38 a.m. on the deceased Anil Kumar, on 3.3.2011.

Q.29

Is there T-Wave inversion in lead V-6 in ECG done at 10:38 a.m. on the deceased Anil Kumar on 03.03.2011 and which ECG had been placed on record by the complainant alongwith his complaint at page 56? Give your answer in yes or no.

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 on the deceased Anil Kumar from the record of the complaint case. It is correct that there was T-Wave inversion in lead V-6 in ECG done at 10:38 a.m. on the deceased Anil Kumar, on 3.3.2011.

Q.38

Whether patient of dilated cardiomyopathy need not be treated for Coronary Artery Disease, if same patient develops symptoms and evidence of ECG suggestive of Coronary Artery Disease (i.e. CAD)?

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 in respect of the deceased Anil Kumar from the record of the complaint case. In the ECG seen, by me, which was taken on 3.3.2011 in respect of the deceased Anil Kumar, there were changes but these changes may be old.

Q.46

Is it correct to say that you never treated deceased Anil Kumar for Coronary Artery Disease?

Answer

I have seen the ECG done at 10:38 a.m. on 3.3.2011 in respect of the deceased Anil Kumar from the record of the complaint case. From the record, it is evident that the deceased Anil Kumar was treated for Coronary Artery Disease (heart disease) by the Cardiologist.

 

20.                   stndadmission vide file no.83048/09 and 3rd  

“The treatment chart shows that Mr. Anil Kumar (Deceased) received Tab. Digoxin, Tab. Amiodarone, Tab. Caren at 10.00 a.m. on 03.03.2011. He also received injection Lasix, Injection Hydrocortisone and Injection Pantaprazol at 10.00 am. Patient was also attended by the Nursing staff at 10.00 a.m. ECG was recorded at 10.38 am, on 03.03.2011. The patient`s card was made at 10.58 a.m. His bedside blood sugar was tested at 11.00 am. The patient was attended and the treatment started even before the formalities of making an emergency card. The treatment was based on the clinical assessment and the previous discharge card. Blood samples were drawn for laboratory testing and the information received from HoD, Hematology mentions that the sample of the deceased patient was receive (received) around 11.30 am and report was dispatched at 2.00 p.m. It was also stated by the treating Junior Resident that the patient was attended immediately as he presented with acute shortness of breath with cough and mucoid expectoration and was given the treatment as shown in the treatment chart. It is clear that there was no delay in the treatment on the part of the doctors or any other hospital staff”.

21.                  Anil Kumar (deceased), was not given proper treatment for heart attack, on 03.03.2011, by the Doctors concerned of the PGIMER, therefore, being devoid of merit, must fail, and the same stands rejected.

22.                  

“The matter was probed in detail by asking all staff posted in the Emergency OPD including Senior Residents/Junior Residents/Staff Nurse. It emerged from the statements of 

23.                  

24.         

25.         Helvetia BombayHospitalAmritsarILSHospitalSt.StephanHospitalYashodaSuperSpecialityHospitalexercise an ordinary degree of professional skill and competence, in treating

26.        

27.        No other point, was urged, by the Counsel for theparties.

28.           

29.         Certified Copies of this order be sent to the parties, free of charge.

30.        

Pronounced.

September 6, 2013

Sd/-

[JUSTICE SHAM SUNDER (RETD.)]

PRESIDENT

 

 

Sd/-

[DEV RAJ]

MEMBER

 

 

Rg.

 

 
 
[HON'BLE MR. JUSTICE SHAM SUNDER]
PRESIDENT
 
[HON'ABLE MR. DEV RAJ]
MEMBER

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