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Rishu Gupta filed a consumer case on 02 Dec 2015 against PACL India Ltd. in the Sangrur Consumer Court. The case no is CC/471/2015 and the judgment uploaded on 04 Dec 2015.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR
Complaint no. 471
Instituted on: 11.06.2015
Decided on: 02.12.2015
Rishu Gupta W/o Shri Vikas Bansal, R/O #13, Street No.05, Dashmesh Nagar, Patiala Road, Sangrur 148 001 (Punjab).
…. Complainant.
Versus
1. PACL Limited, SCO No.10,11 & 12, Kaula Park, Near Hot Chop Hotel, Sangrur through its Manager.
2. PACL Limited, 22, 3rd Floor, Amber Tower, Sansar Chand Road, Jaipur through DGM Operation.
3. PACL Limited, 7th Floor, Gopal Das Bhawan, 28, Bara Khamba Road, New Delhi through its Executive Director.
….Opposite parties.
FOR THE COMPLAINANT: Shri Vikas Bansal, Advocate
FOR OPP. PARTIES : Shri Naresh Juneja, Advocate
Quorum
Sukhpal Singh Gill, President
K.C.Sharma, Member
Sarita Garg, Member
ORDER:
Sukhpal Singh Gill, President
1. Smt. Rishu Gupta, complainant (referred to as complainant in short) has preferred the present complaint against the opposite parties (referred to as OPs in short) on the ground that on the request of OPs, the complainant opened an account bearing number U107229708 dated 04.02.2013 under which the complainant deposited an amount of Rs.20,000/- for the period of 5 years and 3 months. It has been further that it was also agreed that the complainant could withdraw the amount even before maturity. It is further averred that the complainant was in need of the amount in the month of January, 2015, so he approached the Ops for the same, but the OP number 1 flatly refused to do so. Thus, alleging deficiency in service on the part of OPs, the complainant has prayed that the Ops be directed to release the payment of Rs.20,000/- along with agreed rate of interest i.e. 12.5% from the date of deposit till realization and further claimed compensation and litigation expenses.
2. In reply filed by the OPs, preliminary objections on the grounds of maintainability, jurisdiction and cause of action have been taken up. It is stated that M/s PACL Limited is a registered company under the Companies Act 1956 and it is engaged in the real estate business and also in the business of sale and development of agricultural land/ plot across the country and allotted the land to the customer for which an agreement is executed between the company and the customer and there is a specific clause in the agreement that any dispute pertaining to the said agreement will be referred to the arbitrator for resolution of the dispute. As such, this Forum has no jurisdiction to entertain and try the present complaint. On merits, it is stated that complainant entered into an agreement with the OPs for purchase of land unit and complainant deposited the amount as an advance land consideration. It is further submitted that the Ops never gave assurance to the complainant that land advance consideration will be refunded after prescribed period. It is also submitted that CBI has freezed the bank account of the PACL Limited for which OPs have approached the Hon’ble High Delhi High Court against the arbitrary orders of the CBI which is pending disposal before the Hon’ble Delhi High Court. So, the Ops are helpless to make refund/ payment of its customer and such delay in refund of the complainant is neither intentional nor deliberately. Thus, there is no deficiency in service on the part of the OPs. It is further stated that the complaint is premature and the complainant has no cause of action to file the present complaint. As such, any deficiency in service on the part of the Ops has been denied.
3. The complainant has tendered documents Ex.C-1 affidavit and Ex.C-2 copy of policy and closed evidence. On the other hand, the learned counsel for OPs has produced Ex.OP-1 affidavit, Ex.OP-2 copy of agreement and Ex.OP-3 copy of bank letter and closed evidence.
4. We have very carefully perused the pleadings of the parties, evidence produced on the file and heard the arguments of the learned counsel for the parties. In our opinion, the complaint merits dismissal, for these reasons.
5. From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the parties, we find that the complainant had opened an account bearing number U-107229708 by depositing an amount of Rs.20,000/- for the period of five years and 3 months on 4.2.2013. It is further contended by the learned counsel for the complainant that he was in need of the money in January, 2015, but the Ops refused to pay the same. On the other hand, the learned counsel for the Ops has contended vehemently that the complainant has breached the terms and conditions of the agreement and never approached the Ops nor the complainant ever deposited the policy with the Ops for payment. Further in the present case, there is nothing on record that the complainant ever submitted any written request to the Ops for refund of the money so deposited by her with the Ops nor the complainant has deposited the original policy with the Ops for getting refund of the amount. In the circumstances, we feel that the complaint of the complainant is premature one as the cause of action will arose to the complainant only after submission of the documents to the Ops for refund of the deposited amount. As such, without going further into the merits of the case, we are of the considered opinion that present complaint is pre mature one and cannot be decided at this stage.
6. In view of our above discussion, we dismiss the complaint of the complainant. However, the parties are left to bear their own costs. It is also made clear that the complainant is at liberty to again approach this Forum, if so desired, as and when the complaint is matured after depositing of the original documents with the Ops. A copy of the order be supplied to the parties free of charge. File be consigned to records in due course.
Pronounced.
December 2, 2015
(Sukhpal Singh Gill)
President
(K.C.Sharma)
Member
(Sarita Garg)
Member
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