Punjab

Sangrur

CC/659/2015

Ram Karan - Complainant(s)

Versus

PACL India Ltd. - Opp.Party(s)

Shri J.S. Kaler

07 Jan 2016

ORDER

 

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR

                                                                    

                                                                   Complaint no.  659                                                                                      

                                                                     Instituted on:  17.07.2015

                                                                     Decided on:    07.01.2016

 

Ram Karan son of Sh.Jagpal Singh r/o Qtr no.87/11, Type-11, Sliet Campus Longowal Tehsil and District Sangrur.

 

                                                …. Complainant.      

                                         Versus

1.     PACL Limited, SCO 10-11-12 Outside Dhuri Gate, Opposite HDFC Bank Limited, Kaula Park, Sangrur through its Manager.

2.     PACL Limited 22, 3^rd Floor, Amber Tower, Sansar Chand Road, Jaipur ( Rajasthan) 302004 through its DGM (Operation).

3.     PACL Limited, 7^th Floor Gopaldas Bhawan, 28 Barakhamba Road, New Delhi, through Executive Director.   

      ….Opposite parties.

FOR THE COMPLAINANT:      Shri Raj Kumar Singla Advocate                           

 

FOR THE OPP. PARTIES  :       Shri Naresh Juneja, Advocate                     

 

Quorum

         

                    Sukhpal Singh Gill, President

K.C.Sharma, Member

Sarita Garg, Member

                 

 

ORDER:  

 

Sukhpal Singh Gill, President

 

1.             Ram Karan, complainant has preferred the present complaint against the opposite parties (referred to as OPs in short) on the ground that he obtained payment plan of policy bearing reg. no. U107112772 dated 11.05.2009 for Rs.360/- per month for the period of 66 months. The OPs had to repay to the complainant after maturity period an amount of Rs.32730/- immediately on the presentation of all the original documents as required by the OPs.  The complainant had submitted all the documents on 11.11.2014 but he had not received the amount till date. Thus, alleging deficiency in service on the part of OPs, the complainant has sought following reliefs:- 

i)      OPs be directed to make the payment of Rs.32730/- along with interest @12% per annum till payment,   

ii)     OPs be directed to pay to the complainant a sum of Rs.10000/- as compensation   on account of mental agony, harassment and to pay Rs.5500/- as litigation expenses.

2.             In reply filed by the OPs, preliminary objections on the grounds of maintainability, jurisdiction and cause of action have been taken up.  It is stated that M/s PACL  Limited is a registered company under the Companies Act 1956 and it is engaged in the real estate business and also in the  business of sale and development of  agricultural land/  plot across  the country and allot the  land to the customer  for which an agreement is executed  between the company and the customer and there is a specific clause in the agreement that any dispute pertaining to the said agreement will be referred to the arbitrator for resolution of the dispute. As such, this Forum has no jurisdiction to entertain and try the present complaint. On merits, it is stated that complainant entered into an agreement with the OP for purchase of land unit and  complainant deposited  the alleged amount as an advance land consideration. It is submitted that OP never gave assurance to the complainant that land advance consideration will be refunded after prescribed period.  It is further stated that due to dispute with SEBI, the accounts of the OPs have been seized, so the OPs  are helpless to make refund/ payment of its customer and such delay in refund of the complainant  is neither intentional nor deliberately.  Thus, there is no deficiency in service on the part of the OPs.

3.             The complainant has tendered documents Ex.C-1 to Ex.C-4 and closed evidence. On the other hand, OPs have tendered documents Ex.OP-1 to Ex.OP-3 and closed evidence.

4.             From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the parties, we find that the complainant had been depositing an  amount of Rs.360/- per month with OPs and OPs had to repay the amount to the complainant after maturity period to the tune of Rs.32730/- as per document Ex.C-4 on record. The complainant has also stated that on 11.11.2014 he submitted the original documents with the OPs but Ops have failed to repay the amount to him. On the other hand, learned counsel for the OPs has argued that OP  is a registered company under the Companies Act and engaged in the real estate business and also in the business of sale, purchase of agricultural land under certain schemes of Fixed payment plan and installment payment plan etc. for which an agreement  is executed between the company and the customer and there is a specific clause in the agreement that any dispute pertaining to  the said agreement will be referred to the arbitrator for resolution of the dispute.  Second objection of the OPs is that the complainant had deposited the said amount for purchasing the land unit to the answering respondent. The argument of the learned counsel for the OPs is not tenable because no document has been produced by the OPs showing that they have purchased any land for allotment to the complainant.  However, the OPs have stated  that  accounts of the Sangrur Branch of the OPs had been freezed by the Central Bureau of Investigation, New Delhi, but we feel that with the freeze of accounts, the OPs cannot escape from their liability and same still stands. As such, OPs are liable to return the amount as agreed between the parties. 

5.             So, in view of the above discussion, we allow the complaint of the complainant and direct the OPs to make the payment of Rs.32730/-to the complainant along with interest @9% per annum from the date of maturity till realization. We further order the OPs to pay to the complainant a sum of Rs.3000/- as compensation on account of mental pain and harassment.  We also order the Ops to pay to the complainant an amount of Rs.1100/- as litigation expenses.  

6.             This order of ours shall be complied with within 60 days from the receipt of copy of the order.  Copy of the order be supplied to the parties free of charge. File be consigned to records in due course.

                Announced.

January 7, 2016.

 

 

 

 

( Sarita Garg)        ( K.C.Sharma)           (Sukhpal Singh Gill)                                                                                   

Member                    Member                       President

 

 

BBS/-