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Dhari Singh filed a consumer case on 06 Nov 2015 against PACL India Ltd. in the Sangrur Consumer Court. The case no is CC/541/2015 and the judgment uploaded on 17 Nov 2015.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR
Complaint no. 541
Instituted on: 01.07.2015
Decided on: 06.11.2015
Dhari Singh aged 59 years son of Puran Singh, resident of Village Ghabdan, Tehsil and District Sangrur.
…. Complainant.
Versus
1. PACL India Limited, 7th Floor, Gopal Das Bhawan, 28, Bara Khamba Road, New Delhi 110 001 through its Chief Managing Director Nirmal Singh Bhangu, resident of H.No.2136, Phase VII, SAS Nagar, Mohali (Punjab).
2. PACL India Limited, Regd. Office 22, 3rd Floor, Amber Bhawan, Sansar Chand Road, Jaipur 302 004 through its authorized signatory/Chief Managing Director Nirmal Singh Bhangu, resident of H.No.2136, Phase VII, SAS Nagar, Mohali (Punjab).
3. PACL India Limited, Kaula Park, Outside Dhuri Gate, Sangrur through Branch Manager.
….Opposite parties.
FOR THE COMPLAINANT: Shri Davinder Sharda, Advocate
FOR OPP. PARTIES : Shri Naresh Juneja, Advocate
Quorum
Sukhpal Singh Gill, President
K.C.Sharma, Member
Sarita Garg, Member
ORDER:
Sukhpal Singh Gill, President
1. Shri Dhari Singh, complainant (referred to as complainant in short) has preferred the present complaint against the opposite parties (referred to as OPs in short) on the ground that on the request of OPs, the complainant purchased two policies bearing number U 107091867 and U107091868 on 24.11.2008 under which the complainant deposited an amount of Rs.50,000/- each for 63 months and in turn the Ops were to repay the amount of Rs.1,04,500/- each against the policies in question i.e. total Rs.2,09,000/- on 24.02.2015. The complainant also deposited the original policies with the Ops on 12.3.2015 for payment, but the Ops did not pay the due amount i.e. Rs.2,09,000/- to the complainant. Thus, alleging deficiency in service on the part of OPs, the complainant has prayed that the Ops be directed to release the payment of Rs.2,09,000/- along with interest @ 18% per annum from the date of maturity till realization and further claimed compensation and litigation expenses.
2. In reply filed by the OPs, preliminary objections on the grounds of maintainability, jurisdiction and cause of action have been taken up. It is stated that M/s PACL Limited is a registered company under the Companies Act 1956 and it is engaged in the real estate business and also in the business of sale and development of agricultural land/ plot across the country and allotted the land to the customer for which an agreement is executed between the company and the customer and there is a specific clause in the agreement that any dispute pertaining to the said agreement will be referred to the arbitrator for resolution of the dispute. As such, this Forum has no jurisdiction to entertain and try the present complaint. On merits, it is stated that complainant entered into an agreement with the OPs for purchase of land unit and complainant deposited the amount as an advance land consideration. It is further submitted that the Ops never gave assurance to the complainant that land advance consideration will be refunded after prescribed period. It is also submitted that CBI has freezed the bank account of the PACL Limited for which OPs have approached the Hon’ble High Delhi High Court against the arbitrary orders of the CBI which is pending disposal before the Hon’ble Delhi High Court. So, the Ops are helpless to make refund/ payment of its customer and such delay in refund of the complainant is neither intentional nor deliberately. Thus, there is no deficiency in service on the part of the OPs.
3. The complainant has tendered documents Ex.C-1 affidavit, Ex.C-2 copy of acknowledgement dated 12.3.2014, Ex.C-3 copy of policy and closed evidence acknowledgement and closed evidence. On the other hand, the learned counsel for OPs has produced Ex.OP-1 affidavit, Ex.OP-2 copy of bank letter and closed evidence.
4. We have very carefully perused the pleadings of the parties, evidence produced on the file and heard the arguments of the learned counsel for the parties. In our opinion, the complaint merits acceptance, for these reasons.
5. From the perusal of documents placed on the file and after hearing the arguments of the learned counsel for the parties, we find that the complainant purchased two policies bearing number U107091867 and U107091868 on 24.11.2008 under which the complainant deposited an amount of Rs.50,000/- each for 63 months and in turn the Ops were to repay the amount of Rs.1,04,500/- each against the policies in question i.e. total Rs.2,09,000/- on 24.02.2015 on maturity, as is evident from the document i.e. copy of policy, which is on record as Ex.C-3 and the complainant has further stated that he submitted all the required documents with the OPs, but the OPs have failed to repay the amount to the complainant. On the other hand, learned counsel for the OPs has argued that OP is a registered company under the Companies Act and engaged in the real estate business and also in the business of sale and development of agriculture land/plot across the country and allot the land to the customer under certain schemes of Fixed payment plan and installment payment plan etc. for which an agreement is executed between the company and the customer and there is a specific clause in the agreement that any dispute pertaining to the said agreement will be referred to the arbitrator for resolution of the dispute. Second objection of the OPs is that the complainant had deposited the said amount for purchasing the land unit to the answering respondent. This argument of the learned counsel for the OPs is not tenable because no such agreement as stated by the learned counsel for the OPs has been placed on record. Further, no document has been produced by the OPs to show that they have purchased any land for allotment to the complainant.
6. Learned counsel for the OPs has argued that the OPs had approached the Hon’ble Delhi High Court against the arbitrary orders of the CBI which is pending disposal before the Hon’ble High Court. Astonishingly, the OP has not produced any document/ order on record regarding the case filing/ pending with the Hon’ble Delhi High Court which provides information regarding actual/ factual position in the matter before this Forum. Further, the OPs have produced on record copy of letter of the bank of Baroda Ex.OP-3 in which two current accounts of the Sangrur Branch of the OPs had been freezed by the Central Bureau of Investigation, New Delhi, but we feel that with the freeze of accounts, the OPs cannot escape from their liability and same still stands. As such, OPs are liable to return the due amount as agreed between the parties.
7. So, in view of our above discussion, we allow the complaint of the complainant and direct the OPs to make the payment of Rs.2,09,000/- to the complainant along with interest @ 9% per annum from the due date of payment i.e. 24.02.2015 till realization. We further order the OPs to pay to the complainant a sum of Rs.3000/- on account of compensation and further Rs.1100/- as litigation expenses.
8. This order of ours shall be complied with within 60 days from the receipt of copy of the order. A copy of the order be supplied to the parties free of charge. File be consigned to records in due course.
Pronounced.
November 5, 2015.
(Sukhpal Singh Gill)
President
(K.C.Sharma)
Member
(Sarita Garg)
Member
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