Heard the learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The case of the complainant, in nutshell is that the complainant had gone with the vehicle to the OP for repairing as per estimate and he paid Rs.70,000/- and left the vehicle there. The vehicle was left before the OP but the OP did not issue the money receipt even if received the money. Several time complainant requested the OP to refund Rs.70,000/- towards repairing cost and the OP has denied to have received the money from the complainant. Hence, the complaint.
4. The OP filed the written version refuting the allegation made by the complainant. They submitted that they have got the vehicle but no expenditure has been incurred by the complainant for repairing the vehicle. On the otherhand the OP denied to have received any money from the complainant. They submitted that the vehicle was duly inspected by the OP and the complainant assured to give money receipt of Rs.70,000/- towards repairing of the vehicle but the complainant did not give the money receipt and the case has been falsely filed by him. Therefore, they have no deficiency in service on their part.
5. After hearing both the parties, learned
District Forum has passed the following order:-
Xxxx xxxxx xxxxxxx
“The Ops are directed to repair the vehicle in presence of the complainant and delivered the same to the complainant within thirty days of receipt of this order. The complainant is also directed to pay the rest amount of the repair vehicle to the Opp.Party after repair of the vehicle. There shall be no order as to costs and compensation. Parties to bear their own cost.”
6. Learned counsel for the appellant submitted that learned District Forum has committed error in law by not considering the written version filed by the OP with proper perspectives. According to him, no money receipt was filed by the complainant to show payment of money to the OP. It is settled in law that the complainant has to prove the case. When there is no money paid, the question of refund of money does not arise at all. Learned District Forum failed to appreciate the facts and law. Therefore, he submitted that the impugned order should be set-aside by allowing the appeal.
7. Considered the submission of learned counsel for the appellant, perused the DFR and impugned order .
8. It is settled in law that the complainant has to prove that he is a consumer and there is deficiency in service on the part of the OP. In this case the complainant has not produced any money receipt or affidavit or any kind of paper to show that the payment of consideration was paid to the OP for availing service. Thus, the complainant has failed to prove the payment of consideration as per Section-2(d) of the Act. The OP filed affidavit alongwith the copy of the job card. According to the job card the cost of the repairing of the vehicle was estimated at Rs.70,000/- if not money receipt. So, the OP has proved his plea that no money was paid as estimated for repairing the vehicle.
9. In view of aforesaid analysis we are of the views that learned District Forum has failed to appreciate the fact and law involved in this case. Hence, the impugned order is set-aside and it is set-aside.
Appeal stands allowed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.