West Bengal

Bankura

CC/52/2024

Sri Santanu Das - Complainant(s)

Versus

Owner / Proprietor / Sub Dealer, Star Auto Centre, (Auth. Sub. Dealer) - Opp.Party(s)

Sandip Chakraborty

29 Oct 2024

ORDER

   IN    THE   DISTRICT   CONSUMER   DISPUTES   REDRESSAL COMMISSION, BANKURA

  Consumer Complaint No.52/2024

       Date of Filing:  04/07/2024

Before:                                        

1. Samiran Dutta                                      Ld. President      

2. Siddhartha Sankar Bhui                      Ld. Member

3.Smt. Kabita Acharjee Goswami           Ld. Member

 

For the Complainant:Ld. Advocate Sandip Chakrabarti

For the O.P.: Ld. Advocate Ajoy Chattopadhyay

 

Complainant:

Sri Santanu Das S/O.- Swapan Das R/O - Kuchiakol, P.O.- Kuchiakol, P.S.- Joypur, Dist.- Bankura, PIN - 722138. Mobile - 9734261466.   

Opposite Party:

Owner / Proprietor / Sub Dealer, Star Auto Centre, (Auth. Sub. Dealer), Address - Lego (School Road), P.O. - Lego, P.S.- Kotulpur, Dist.- Bankura. PIN - 722141, Mob.- 8637063263.

 

FINAL ORDER / JUDGEMENT       

                                                                                                                                                    

 

Order No.05

Dated:29-10-2024

Both parties file hazira through Advocate.

The case is fixed for argument.

After hearing argument from both sides the Commission proceeds to dispose of the case as hereunder.

The Complainant’s case is that he purchased an Electronic Scooty (RACING-ANANT (BLUE)-12V 32 HZ on 07/07/2023 from the O.P. for Rs.60,800/- but after three months’ of purchase the Complainant noticed that the colour portion of the body/chasis of the Scooty started to fade with the undercoat covers visible and the defect was brought to the notice of the O.P. on 07/10/2023 who avoided the same on the ground that there is no warranty or guarantee of colouring of the e-bike. The Complainant has therefore approached this Commission for appropriate relief.

                                                                                                                                                                                Contd…..p/2

Pag e: 2

O.P. contested the case by filing a written version contending inter alia that it being a Sub-Dealer has no product liability in this case and that the Complainant could not pay the entire money of the Scooty initially and deducted the cost of colouring of the Scooty after bargaining. The Complainant is not therefore entitled to get any relief in this case.

-: Decision with reasons:-

Having regard to the facts of the case, contention, submission, and documents on both sides the Commission finds that  the colour of the body/chasis of the e-bike is no doubt of low quality and the O.P. being the product seller must take the responsibility for colouration of the body/chasis afresh at its own cost and expenses.     

Hence it is ordered…….

That the case is disposed of on contest by directing the O.P. to arrange original colour coating of the body/chasis of the e-bike in question with fresh materials at its own cost and expenses within a month from this date in default law will take its own course.

Both parties be supplied copy of this Order free of cost.

 

      __________________                                ________________                                             _______________

 HON’BLE   PRESIDENT                           HON’BLE    MEMBER                                  HON’BLE    MEMBER