NCDRC

NCDRC

FA/101/2014

SIBAJI SEN - Complainant(s)

Versus

ORIENTAL INSURANCE COMPANY LIMITED & 2 ORS. - Opp.Party(s)

MR. SHIV SHANKAR BANERJEE

07 Oct 2014

ORDER

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
 
FIRST APPEAL NO. 101 OF 2014
 
(Against the Order dated 06/01/2014 in Complaint No. 70/2013 of the State Commission West Bengal)
WITH
IA/862/2014
1. SIBAJI SEN
S/O. SRI SATYENDRA NATH SEN,, R/O. AT NO. 16, LUDON STREET, (NOW KNOWN AS DR. U.N. BRAHMACHARI STREET),
KOLKATA-700017
...........Appellant(s)
Versus 
1. ORIENTAL INSURANCE COMPANY LIMITED & 2 ORS.
HAVING ITS OFFICE OFFICE AT C.B.O. II, ABB COMLEX, SECOND FLOOR, 212, RASHBEHARI AVENUE, GARIAHAT COPLEX,
KOLKATA-700019
2. M/S. VIPUL MED-CORP TPA (P) LIMITED,
HAING ITS OFFICE AT 515, UDYOG VIHAR, PHASE-5, GURGAON
HARYANA
3. M/S. FORTIS HOSPITALS LIMITED
ANANDAPUR, EM-BYE PASS ROAD,
KOLKATA-700017
...........Respondent(s)

BEFORE: 
 HON'BLE MR. JUSTICE K.S. CHAUDHARI, PRESIDING MEMBER

For the Appellant :
Mr. Sibaji Sen, In person
with Sh. Shir Shankar Banerjee, Advocate
Sh. Basabraj Chakraborty, Advocate
For the Respondent :
For the Res. No.1 : Mr. Randheer, Advocate
For the Res. No. 2 : Dr. Balraj Gupta, In person
For the Res. No. 3 : Ms. Malika Choudhari, Advocate

Dated : 07 Oct 2014
ORDER

PER JUSTICE K.S. CHAUDHARI, PRESIDING MEMBER

 

          This appeal has been filed by the appellant against the order dated 6.1.2014 passed by the learned State Consumer Disputes Redressal Commission, Kolkata (in short, ‘the State Commission’) in Consumer Complaint No. 70/2013 – Sibaji Sen Vs. The Oriental Ins. Co. Ltd. & Ors. by which, application of OP No. 3 for deletion of his name was allowed.

 

2.      Brief facts of the case are that complainant/appellant obtained medi-claim insurance from OP No. 1/Respondent No. 1 for a sum of Rs.2,00,000/-.  On 10.3.2011, complainant became sick and was admitted in hospital of OP No. 3/Respondent No.3 and OP No. 3 / Respondent No. 3 applied on behalf of complainant to OP No. 2/Respondent No. 2 for obtaining cashless facility.  Complainant was discharged on 30.3.2011 and OP No. 3 raised bill for Rs.1,84,104/-, but OP No. 1 & 2 paid only Rs.88,240/- and refused to pay balance amount as not reasonable or customary. It was further alleged that if bills raised by OP No. 3 were not reasonable or customary, he has right to claim the amount from OP No. 3.  Alleging deficiency on the part of OPs filed complaint before State Commission for refund of aforesaid amount along with pre and post hospital expenses and for mental agony and harassment. OP No. 3 moved an application for deletion of his name and learned State Commission vide impugned order deleted his name from roll of complaint against which, this appeal has been filed.

 

3.      Heard appellant in person and Counsel for respondents finally at admission stage and perused record.

 

4.      Learned Counsel for the appellant who himself is an Advocate submitted that he has filed complaint alleging deficiency on the part of all the OPs including OP No. 3 on the ground that OP No. 3 raised bill arbitrarily in violation of terms & conditions of policy; even then, learned State Commission committed error in deleting his name; hence, appeal be allowed and impugned order be set aside.  On the other hand, learned Counsel for the Respondent No. 3 submitted that as there is no medical negligence on the part of OP No. 3, order passed by learned State Commission is in accordance with law; hence, revision petition be dismissed.

 

5.      Perusal of complaint clearly reveals that complainant claimed reimbursement of expenses incurred in treatment in hospital of OP No. 3 from OP No. 1 & 2. OP No. 1 & 2 repudiated part of claim on the ground that as per policy T & C, under reasonable and customary expenses clause, turp is payable upto 80k hence no further authorisation is possible.  In such circumstances, complainant filed complaint against OP No. 1 & 2 including OP No 3 on the alternate ground that OP No. 3 has raised bill arbitrarily and in violation of terms and conditions of the policy.  As complainant has alleged deficiency on the part of all the OPs including OP No. 3, there was no occasion for the State Commission to delete name of the OP No. 3 at initial stage.  OP No. 3 is not only proper party, but also a necessary party as complainant is claiming compensation from OP No. 3 also.  Whether complainant would be able to prove his case against OP No. 3 or not, this is not to be seen at this stage of complaint.

 

6.      Learned Counsel for the respondent No. 3 submitted that no medical negligence has been imputed on the part of OP No. 3.  It is true that this complaint has not been filed on the basis of medical negligence on the part of OP No. 3, but has been filed on account of rejection of reimbursement of expenses as well on account of raising arbitrarily bill in violation of terms and conditions of policy by OP No. 3 and in such circumstances, OP No. 3 cannot be deleted from the array of parties.

 

7.      Consequently, appeal filed by the appellant is allowed and impugned order dated 6.1.2014 passed by learned State Commission in Consumer Complaint No. 70/2013 – Sibaji Sen Vs. The Oriental Ins. Co. Ltd. & Ors. is set aside with no order as to costs.   

 
......................J
K.S. CHAUDHARI
PRESIDING MEMBER

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