IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOTTAYAM

Dated this the  26th day of September, 2023

Present:      Sri.Manulal.V.S, President

                                                                                                 Smt.Bindhu.R, Member

                                                                                                   Sri.K.M.Anto, Member

CC No.237/2022 (Filed on 07/11/2022)

Complainant                            :     Jackson T.J,       

                                                       Thumbayil Vettikkadu House,

                                                       Poovanthuruthu P.O,

                                                        Kottayam  -  686 501.

                                              Vs.

Opposite parties                    :                  1.   OPPO Mobile India (P) Limited,

                                                                          Plot No.1, Sector Ecotech – VII,

                                              Greater Noida,

                                                         Uttar Pradesh – 201 306.

                                                  2.  Oxygen The Digital Shop,

                                            J107A,  107B/VIII,

                                                       Kinattummootil Building,

                                                       M.C Road, Nagampadam,

                                              Kottayam – 686 001.

                                              (By Adv: Arathy.K)  

                                                 O R D E R

Sri.Manulal.V.S, President

This complaint was filed  under  Section 35 of the Consumer Protection Act 2019 and stood over to this date for  consideration and this  Commission passed the following order.

This is a complaint filed by the complainant against the opposite parties alleging deficiency in service on the part of the opposite parties. After admitting the complaint notice was issued to the opposite parties. Despite the receipt of the notice from this Commission the opposite parties neither care to appear before the Commission nor to file  version and the opposite parties were set exparte.

The case of the  complainant  is that he had purchased a One Plus 9R mobile phone from the second opposite party on 22/11/2021 for  an  amount  of Rs.39,105/-. During the month of August 2022 after the  updating of the software the mobile phone became defective. Hence alleging  deficiency in service on the part of the opposite parties complainant approached  this Commission for  redressing his grievance.

The  complainant has not filed any affidavit or documents. It is found that though the complainant has raised  allegations against the opposite parties, he has not adduced any  evidence by way of  affidavit or documents to substantiate his  case against the opposite parties, despite giving sufficient opportunities.

As  the complainant was continuously absent, notice was issued from this Commission to the complainant to appear before this Commission on 10/08/2023. The notice was duly served to the complainant.  As the complainant has not filed an affidavit or documents to substantiate his allegations, we find that the complainant miserably failed to establish his case against the opposite parties. In the above circumstances, we find that this is a fit case to be dismissed.

 In the result the complaint is dismissed.

Pronounced in the Open Commission on this the 26th  day of September, 2023

  Sri.Manulal.V.S,  President       Sd/-

  Smt.Bindhu.R,  Member           Sd/- 

  Sri.K.M.Anto,  Member            Sd/-

APPENDIX :

Nil.

                                                                                          By Order,

                                                                                                Sd/-

                                                                                 Assistant Registrar