NCDRC

NCDRC

FA/1104/2016

JUHI VIKAS VARTAK - Complainant(s)

Versus

NOVA MEDICAL CENTRE PVT. LTD. & ANR. - Opp.Party(s)

MR. RAJAN GUPTA, MR. HEMAN GUPTA & MR. SIDDHANT TYAGI

04 Nov 2016

ORDER

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
 
FIRST APPEAL NO. 1104 OF 2016
 
(Against the Order dated 03/08/2016 in Complaint No. 620/2015 of the State Commission Maharastra)
1. JUHI VIKAS VARTAK
RESIDING AT A-1/6, NUTAN JIVAL CO-HOUSING SO LTD., KIRPA NAGAR, IRLA, S.V. ROAD, VILE PARLE (WEST)
MUMBAI-400056
...........Appellant(s)
Versus 
1. NOVA MEDICAL CENTRE PVT. LTD. & ANR.
UJAGAR COMPOUND, OPP. DEVNAR BUS DEPOT MAIN GATE, DEVNAR, SUNDAR BAUG, BORIA VILLAGE, CHEMBUR,
MUMBAI-400088
2. THE ESTHATIC CLINIC, )
SHRADDHA BUILDING, NO. 3, THAKUR COMPLEX, KANDIVLI (E
MUMBAI-400101
...........Respondent(s)

BEFORE: 
 HON'BLE MR. JUSTICE AJIT BHARIHOKE,PRESIDING MEMBER

For the Appellant :
Mr. Siddhant Tyagi, Advocate for
Mr. Heman Gupta, Advocate
For the Respondent :
Mr. G. N. Shenoy, Advocate

Dated : 04 Nov 2016
ORDER

JUSTICE AJIT BHARIHOKE, PRESIDING MEMBER

 

1.       Learned counsel for the respondents has tendered his Vakalatnama which is taken on record.

2.       This revision petition is directed against the following order of the State Commission, Maharashtra dated 03-08-2016:

          “None present for complainant. Advocate Shri Sanjay Gaikwad is present for opponent No.1. He has filed vakalatnama. It is taken on record. Advocate Shri G. N. Shenoy is present for opponent No.2. Record shows that complainant is not attending this consumer complaint. Consumer complaint is filed on 28-08-2015. It is not yet admitted. It is not desirable to prolong the complaint when complainant is not at all interested to make out the case for admission. Hence, consumer complaint is dismissed in default. Parties to bear their own costs.”

 

3.       Learned counsel for the appellant has contended that absence of the complainant on the relevant date of hearing was unintentional. The complainant was under the impression that his counsel shall appear on the date of hearing. However, the counsel being pregnant could not appear before the State Commission on 03-08-2016. Thus, he presses for setting aside of the impugned order and remand of the matter back to the State Commission to decide the complaint on merits. Learned counsel for the respondents on the contrary has strongly opposed the prayer.

4.       In view of the reasons narrated above it is clear that the counsel for the complainant could not appear because of her physical state and the complainant was not even aware of this situation. Therefore, the complainant cannot be made to suffer for the aforesaid unavoidable reason. Thus, in the interest of justice, I allow the appeal, set aside the order of the State Commission and refer the matter back to the State Commission for deciding the complaint on merits after giving due opportunity to the parties.

          Parties are directed to appear before the State Commission on          12-12-2016.

 
......................J
AJIT BHARIHOKE
PRESIDING MEMBER

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