DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA
C.C. Case No. 426/ 2015.
P R E S E N T .
Sri Pradeep Kumar Dash, LL.B, President.
Sri Gadadhara Sahu,B.Sc. Member
S.Karunakar, C/o S.Nallama, Indira Nagar,4thLane,Rayagada,765001,Odsha.
…….Complainant
Vrs.
- Nokia Sales Pvt. Ltd., SP Infocity, Plot No.243,Udyog Vihar,Phase-1,Dundahana,Gurgaon-122016m,Haryana,India.
- Kapilas Cyber India Solutions, Rayagada, Odisha.
…..Opp.Parties
Counsel for the parties:
For the complainant: In Person
For the O.Ps: Exparte
JUDGMENT
The facts of the complaint in brief is that the complainant has purchased one Microsoft Lumia-535 mobile phone O.P. No.1 with a consideration of Rs.8,800/- and after its purchase the set did not function properly and given problem and it was given three times to the service centre at Vizag but to manufacturing defect the service centre failed to remove the defects. Hence this complaint.
Being noticed by this forum the opposite parties neither appeared nor filed their written version as such the Ops were set exparte and we proceeded the matter in absence of the OPs and disposed of the matter with the following directions. ORDER
The opposite parties are directed to replace the mobile set with a new one with fresh warranty within one month from the date of receipt of this order. There shall be no order as to costs and compensation.
Pronounced in open forum today on this 24th day of November,2016 under the seal and signature of this forum.
A copy of this order as per the statutory requirements , be forwarded to the parties free of charge.
Member President
Documents relied upon:
By the complainant:
- copy invoice No.7003 dt.09.01.2015.
By the Opp.Party: Nil
President
