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District Hospital Thodupuzha filed a consumer case on 29 Jun 2024 against Nizar P Basheer in the Idukki Consumer Court. The case no is CC/102/2024 and the judgment uploaded on 23 Jul 2024.
DATE OF FILING : 11.6.2024
IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, IDUKKI
Dated this the 29th day of June, 2024
Present :
SRI. C. SURESHKUMAR PRESIDENT
SRI. AMPADY K.S. MEMBER
CC NO.102/2024
Between
Complainant : The Superintendent,
District Hospital,
Thodupuzha – 685585.
And
Opposite Party : Nisar P. Basheer,
Proprietor, Powercool,
Varappetty, Muvattupuzha.
O R D E R
SRI. C. SURESHKUMAR, PRESIDENT
This is a complaint filed under Section 35 of the Consumer Protection Act of 2019 (the Act, for short). Complainant’s case is briefly discussed hereunder :
Complainant is the Superintendent of Idukki Government Hospital, Thodupuzha. Opposite party is one Mr. Nisar P. Basheer, proprietor of Powercool, a concern engaged in maintenance work of air conditioners. Though he is not arrayed as a formal opposite party, he is shown as reference No.3 in the complaint. Opposite party had successfully bid for the tender floated by District Government hospital of Thodupuzha for maintenance of air conditioners installed in the hospital for the period from 16.3.2023 till 15.3.2024. An amount of Rs.3,34,500/- was allotted to him, for these maintenance works. However, despite repeated reminders in person and over phone, opposite party has not attended to maintenance work. This has caused difficulty in the functioning of hospital which had inconvenienced both patients and hospital employees. Therefore complainant prays for reimbursement of Rs.3,34,500/- allotted to opposite party for maintenance work. Concerned file is also submitted along with the complaint.
After filing of complaint, it was posted for admission hearing on 25.6.2024. We have heard the complainant in person. Now the point which arises for consideration is: whether this complaint is maintainable ?
The Point :
Complainant has not preferred this complaint in his personal capacity. He has filed it in his official capacity as Superintendent of Government hospital of Thodupuzha. Admittedly, the amount paid was from government funds allotted to the hospital. Under these circumstances, complainant does not appear to us as a consumer who can pursue this cause of action for and on behalf of government. As per Section 2(7), consumer is defined as any person who buys any goods for consideration or avails any service for consideration as defined in the Act. Complainant herein does not fit into the definition of a person as defined in Section 2(31) of the Act. Therefore, complaint filed by the hospital Superintendent cannot be maintained under the Act. Though as per Section 2(5), a complainant could be Central Government or any State Government, complainant does not refer to any authority which permits him to represent the Government in these proceedings. Authority to represent the Government, State or Central, are specified by the Governments concerned and complainant does not appear to be one so authorised as per statute. Nor has he produced any specific authority in writing to represent the government in this case. Therefore, we find that the complaint filed by the complainant herein is not maintainable. Point is answered accordingly.
In the result, this complaint is rejected.
Pronounced by this Commission on this the 29th day of June, 2024
Sd/- SRI. C. SURESHKUMAR, PRESIDENT
Sd/-
SRI. AMPADY K.S., MEMBER
Forwarded by Order,
ASSISTANT REGISTRAR
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