Dt. of filing- 27/06/2018
Dt. of Judgement- 25/03/2019
Mrs. Sashi Kala Basu, Hon’ble President.
This consumer complaint is filed by the complainants namely Dr. Mohanlal Datta Chaudhuri and Dr.Anna Benita Dutta Chaudhuri being represented through their constituted Attorney namely Manas Pratim Dutta against the Opposite Parties namely Nestwood Maple Project Pvt. Ltd. and C – 21 Advisory Services Pvt. Ltd. alleging deficiency in rendering services on their part.
Complainant’s case in short is that they booked a flat and one covered car parking space by an application form bearing no. 1676 by paying Earnest Money of Rs. 1,51,881/- on 05.03.2015 to the OPs, measuring an area 497 sq. ft. at a consideration price @ Rs. 1975/- per sq.ft. towards flat i.e. Rs. 9,81,346/- and the consideration price for the covered car parking space Rs. 3,00,000/-. being apartment no. D-2 on the 2nd floor in the North West Location of premises bearing no.36 and the covered car parking space in the ground floor of the said Tower. The complainants further paid Rs. 25,000/- for the said flat and car parking space on 20.03.2015 to the OP No.1 through their marketing agent. So, in total Rs. 1,76,881/- has been paid by the complainants to the OP out of the total consideration price. The complainants visited the project area on many occasion till December, 2017 but it was found that no construction work was carried. They were assured that the construction work will start soon. OPs have also failed and neglected to execute the agreement for sale with the complainants with regard to the said flat and car parking space inspite of the receiving the earnest money. As the construction work of the project did not commenced, complainants requested the OP to refund money paid them along with interest assured thereon. But they have not returned the money. A notice was thus sent by the complainants through their Ld. Advocate to the OP to refund the amount but all in vain.
A complainant was filed by the complainants before the Hon’ble State Commission being CC/330/2018 but the Hon’ble State Commission was pleased to reject the petition of complaint vide their order dated 20.06.2018 with the direction to the complainants to approach the District Forum. So, the present case has been filed praying for directing the OP to refund the entire amount of earnest money of Rs. 1,76,881/- together with interest @18% p.a., to pay compensation of Rs. 6,50,000/- for mental pain, agony and harassment and to pay a litigation cost of Rs. 1,00,000/-.
Complainants have annexed with the petition of complaint, Photo copy of the application form, customer payment schedule with the terms and condition, money receipts and acknowledgement letter dated 13.03.2015 issued by the OP No.1.
On perusal of the record it appears that notice was sent to the OPs but inspite of the service of the notices , the OP did not take any step and so vide order dated 29th October, 2018, the case has been fixed for exparte hearing.
During the course of the evidence, complainants by filing a petition prayed for treating the petition of complaint as their evidence and ultimately argument has been heard.
So, the point requires determination is whether the complainants are entitled to the relief as prayed for?
Decision with reasons
At the very outset it may be pertinent to point out that the present complaint has been filed by the complainants being represented by their constituted attorney namely Manash Pratim Dutta. The General Power of Attorney executed in favour o the constituted attorney by the complainants has been filed. Admittedly, no agreement for sale has been executed between the complainants and the OPs. But the complainants have filed application form containing the customer payment schedule and the money receipt wherefrom it appears that the complainants booked a flat @1,975/- per sq.ft. with the OP – Nestwood Mapple Projet Pvt. Ltd. and an amount of Rs. 1,51,881/- has been paid by the complainants as the booking amount for the said apartment bearing no. D-2 on the 2nd floor in North West Location in Premises No. 36 at Nestwood Mapple Projet Pvt. Ltd.at Rajrarhat. The booking of the flat and the payment of the money as claimed by the complainants in the present complaint is further substantiated from the letter sent by the OP to the complainants dated 13.03.2015. Complainants have also filed another receipt dated 20.03.2015 showing for further payment of Rs. 25,000/- to the account of OP No.2 against the project of OP No.1 Vide letter dated 04.05.2016 sent by the OPs to the complainants, they have assured that the construction work at the project will take place within the month of June, 2016 but it has been claimed by complainants that the said project has not been completed. So, apparently, the claim of the complainants that they booked a flat measuring an area of 497 sq.ft. @Rs.1,975/- sq.ft. and parking area for Rs. 3,00,000/- is established from the documents filed by the complainants and further that they have made part payment of Rs. 1,76,881/- is also substantiated by those documents especially, when no contrary material is forthcoming before this Forum to counter and rebut the claim of complainants as the case has been heard exparte. In such a situation, as there has been deficiency of service complainants are entitled to refund of the money paid by them along with the interest @ 12% p.a.
The argument of the Ld. Advocate for the complainants that they are entitled to the interest at the rate of 18%, in this context it may be mentioned here that in the case law of Gaziabad Development Authority –vs.- Balbir Singh reported in 2004(3) R.C.R. ( Civil) 658, which is cited by the Ld. Advocate for the complainant himself, it has been observed by the Hon’ble Appex Court that the power and duty to award compensation does not mean that irrespective of facts o the case compensation j can be awarded in all matters at a uniform rate of 18% per annum. It necessarily has to be based on a finding of loss or injury and has to correlate with the amount of loss or injury.
In this case in hand only Rs. 1,76,881/-has been paid as earnest money out of total consideration price of Rs.9,81,346/- and Rs. 3,00,000/- respectively. Admittedly no agreement as such has been executed between the parties and so there is no specific period for completion of work. Booking amount was paid in March 2015 and present complaint is filed in June 2018. So there has not been a long gap to allow 18% interest per annum as prayed. In such view of the matter the case law reported in 2015 (4) C. P.R. 34 referred by the Ld. Advocate for the complainant, will not be applicable in this given facts and circumstances of this case.
However, complainants are further entitled to compensation of Rs. 50,000/- towards the mental pain , agony and harassment and RS. 12,000/- towards the litigation cost.
Hence,
Ordered
CC/382/2018 is allowed exparte. Opposite Parties are directed to refund the entire amount of Rs. 1,76,881/- along with interest on the said amount @ 12% p.a. from the date of last payment made by the complainants i.e. 20.03.2015 to till passing of this order within two months from the date of this order. They are further directed to pay Rs. 50,000/- as compensation and Rs. 12,000/- as litigation cost within the aforesaid period of three months in default the entire amount shall carry interest @ 10% p.a. till realisation.