West Bengal

Howrah

CC/14/527

SRI SHIBA PRASAD JANA - Complainant(s)

Versus

National Insurance Company Limited. - Opp.Party(s)

Maumita Roy

18 Jan 2016

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH
20, Round Tank Lane, Howrah 711 101.
Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892
 
Complaint Case No. CC/14/527
 
1. SRI SHIBA PRASAD JANA
Son of Sasanka Jana, Village Kamalpur P.O. Radhapur P.S. Shampur, Dist Howrah 711 314
...........Complainant(s)
Versus
1. National Insurance Company Limited.
a company registered under the indian co. Act. office at 3, Middleton street, Post Box 9229 Kolkata 700 071
2. The Branch Manager, National Insurance Company Limited.
Uluberia Branch, Near Uluberiad Bszar P.O. & P.S. Uluberia Dist Howrah 711 315
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Shri Bhim Das Nanda PRESIDENT
 HON'BLE MRS. Smt. Jhumki Saha MEMBER
 HON'BLE MR. Asim Kumar Phatak MEMBER
 
For the Complainant:
For the Opp. Party:
ORDER

DATE OF FILING                    :     24-09-2014

DATE OF S/R                            :      29.12.2014.

DATE OF FINAL ORDER      :     18-01-2016

Sri Shiba Prasad Jana,

son of Sasanka Jana,

residing at village Kamalpur, P.O. Radhapur, P.S. Shampur,

District Howrah,

PIN 711314. …………………… ……………………………….. COMPLAINANT.

  • Versus   -
  1. National Insurance Company Limited,

Having its office at

3, Middleton Street, Post Box 9229,

Kolkata 700071.

2.         The Branch Manager,

National Insurance Company Limited,

Uluberia Branch, near Uluberia Bazar, P.O. & P.S. Uluberia,

District Howrah,

PIN 711315. …………………...…………………………………OPPOSITE PARTIES.

P    R    E     S    E    N     T

Hon’ble President  :   Shri  B. D.  Nanda,  M.A. ( double ), L.L.M., WBHJS.

Hon’ble Member      :      Smt. Jhumki Saha.

Hon’ble Member : Shri A.K. Pathak.

F  I   N   A    L       O   R   D    E     R

  1. Complainant, Shiba Prasad Jana,   by filing a petition U/S 12 of the C. P. Act, 1986 ( as amended up to date ) has prayed for a direction to be given upon the o.p. to pay Rs. 3,60,322/- as maturity amount of the policy in question, to pay Rs. 1,00,000/- as compensation along  with other relief or reliefs as the  Forum may deem fit and proper. 
  1. Brief fact of the case is that complainant is running one  goods carriage vehicle bearing registration no. WB-29A-0333 for earning his livelihood . The said vehicle was insured by O.Ps. vide policy No. 153504/31/12/6300012286 for the period of 18-02-2013 to 17-02-2014 which was also renewed for the subsequent period on payment of requisite premium vide annexure. On 11-09-2013 his said vehicle met with an accident while it was trying to save a cow on the road, which was also registered with the local P.S. bearing No. M.A/1/2013 dt. 16/09/2013 vide annexures. Thereafter complainant repaired the said vehicle at his cost and submitted his claim letter before O.Ps. on 16/09/2013 vide annexure. For assessing actual loss of the said vehicle, one loss assessor was also engaged who submitted his report in the form of ‘Note of Acceptance’ vide annexure, suggesting replacement of different spare parts of the said vehicle. Thereafter complainant even submitted a xrox copy of his cheque leaf so as to enable O.Ps. to transfer the claim amount to the bank A/c of the complainant. But O.P.s remained silent. So, being frustrated and finding no other alternative, complainant filed this instant petition praying for the aforesaid relief.
  1.  Notices were served. But they never appeared and filed any written version. Accordingly, case was heard ex parte.
  1. Two points arose for determination :
  1. Is there any deficiency in service on the part of the O.Ps.  ?
  1. Whether the complainant is  entitled to get any relief as prayed for ? 

DECISION  WITH   REASONS      :

  1. We have carefully gone through the complaint petition along with annexures and noted their contents. Complaint is the owner of  the vehicle in question. From the annexure, ‘Note of acceptance’, we find surveyor/ Loss Assessor suggested the replacement of some parts of vehicle  which are as many as 16 in numbers along with a total amount of ₹ 30,000 towards labour charges and towing charges. Complainant has filed the bills dt. 26-12-2013 showing the cost of repairing. The total amount of two bills dt. 26-12-2013 is ₹ 83970 + ₹ 48,180 = Rs.  1,32,150/-  which O.P.s did not pay till date. It is to be mentioned here that complainant is entitled to get only the actual expenditure and not the entire insured amount from O.Ps. But it is our common knowledge that someone has to submit a proper claim form before the insurance company annexing all actual bills showing the cost of repairing. But there is no document submitted by complainant to establish his case that he, at all, submitted any claim form before O.Ps. duly filled in with all necessary information excepting a claim letter dated 16.09.2013 when the vehicle was yet to be repaired without mentioning the actual cost of repairing. Because actual cost of repairing is appearing only in the bills dated 26.12.2013 when the vehicle was actually repaired.  However, O.Ps. have not appeared before this Forum and filed any W/V to contest the case.  So, we are of candid opinion that it is a fit case where the prayers of the complainant shall be allowed.

      Hence,

O     R     D      E      R      E        D

       That the C. C. Case No. 527  of 2014 ( HDF  of 201 )  be  allowed ex parte  with  costs  against  the O.Ps. 

      That the  O.Ps. are jointly and severally directed to pay Rs. 1,32,150/-  to the complainant within one month from this date.

       No order as  to compensation.

      The o.ps. are directed to pay Rs. 2,000/- as litigation costs.

      That the o.ps. are further directed to pay the entire amount of Rs. 1,34,150/- to the complainant  within one month from the date of this order i.d., the aforesaid  amount shall carry an interest @ 8% per annum till full realization.

       The complainant is at liberty to put the decree into execution after expiry of the appeal period.

      Supply the copies of the order to the parties, as per rule.            

DICTATED  &    CORRECTED

BY   ME.  

                                                                   

  (    Jhumki Saha)                                              

  Member, C.D.R.F., Howrah. 

 
 
[HON'BLE MR. Shri Bhim Das Nanda]
PRESIDENT
 
[HON'BLE MRS. Smt. Jhumki Saha]
MEMBER
 
[HON'BLE MR. Asim Kumar Phatak]
MEMBER

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