Delhi

New Delhi

CC/1128/2009

Preetpal Singh - Complainant(s)

Versus

M/S. Vyaasthapak - Opp.Party(s)

04 Aug 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/1128/09                           Dated:

In the matter of:

Sh. Preetpal Singh,

20, Bhai Veer Sngh Marg,

Gole Market, New Delhi

……..COMPLAINANT

       

VERSUS

1. Vyaasthapak,

        Living Media India Ltd.,

        India Today Book Club,

        B-47, Indra Enclave, Naib Sarai,

        New Delhi-110068

 

2. Vyaasthapak,

        Living Media India Ltd.,

        F-14/15, Connaught Place,

        New Delhi-110001

                                         ……. OPPOSITE PARTIES

 

ORDER (Oral)

Date of Arguments: 04.08.2015

President: C.K Chaturvedi

Present:    Complainant in person.

                None for OP Counsel.

                Arguments heard at length.

               

We have considered the exparte evidence of complainant alleging deficiency on the part of OP in not replacing the incompatible goods, delivered by OP on telephonic order.

The evidence shows that complainant telephonically ordered Rebook shoes (size 6), Bag & Tower and Track Suit (medium size) worth of Rs.3,199/- from OP vide invoice dated 30.04.09, exhibited as CW1/1. He found delivered goods incompatible due to variation in size of goods and immediately informed OP vides letter dated 30.04.09, exhibited as CW1/2, seeking replacement with compatible items. OP did not oblige. Thus, complainant filed this complaint.

OP has failed to appear despite notice and was proceeded exparte on 04.03.10.

In the circumstances, we accept evidence of complainant, and direct OP to pay Rs.6,000/- as compensation inclusive of cost of goods, and Rs.3,000/- as litigation expenses.

The order shall be complied with within 30 days of the receipt of the copy of the order; otherwise action can be taken against OP under Section 25 / 27 of the Consumer Protection Act.

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

 

        Pronounced in open Court on 04.08.2015.

 

 

 

(C.K.CHATURVEDI)

PRESIDENT

 

 

 (Ritu Garodia)

MEMBER