West Bengal

North 24 Parganas

CC/117/2015

Mr J.K. Bihani and ors - Complainant(s)

Versus

M/S. Spice Jet Airlines Netaji Subhas Chandra Bose International Airport , - Opp.Party(s)

U. Saha.

03 Jun 2015

ORDER

DCDRF North 24 Paraganas Barasat
Kolkata-700126.
 
Complaint Case No. CC/117/2015
 
1. Mr J.K. Bihani and ors
135, Sector 2, Salt Lake City, Kolkata.
North 24 Parganas
West Bengal
...........Complainant(s)
Versus
1. M/S. Spice Jet Airlines Netaji Subhas Chandra Bose International Airport ,
Kolkata-700052, PS- Airport.
North 24 Parganas
West Bengal
............Opp.Party(s)
 
BEFORE: 
 JUDGES Smt. Bandana Roy PRESIDENT
 HON'BLE MR. Rabideb Mukhopadhyay MEMBER
 HON'BLE MRS. Smt. Chandrima Chakraborty MEMBER
 
For the Complainant:
For the Opp. Party:
ORDER

         District  CONSUMER  DISPUTES  REDRESSAL  FORUM

                        NORTH 24 PARGANAS, BARASAT.

               

                                 C. C.  CASE  NO.  117/2015

 

Date of Filing:                     Date of Admission                        Date of Disposal:

  12.02.2015                                   27.02.2015                                           03.06.2015                        

 

COMPLAINTS                         = Vs. =                    OPPOSITE  PARTY

1.Mr. J. K. Bihani,                                                   M/S. Spice Jet Airlines

2. Mrs. S. D. Bihani,                                                 Netaji Subhas Chandra Bose

3. Ms. G. Bihani,                                                      International Airport,

4. Ms. A. Bihani,                                             Dum Dum, Kolkata-700052

5. Mr. J. D. Mundhra                                             P.S.  Airport.

6. Ms. R. D. Mundhra

7. Mr. R. K. Bihani,

8. Ms. Darshana Mundhra

9. Ms. Manju Bihani,

                All residing at

     DL 135, Sector 2,

     Salt lake City,

     Kolkata.

O R D E R

 

               That the case be and the same is allowed ex-parte against the Opposite Party with cost of Rs. 10,000/- only payable by the Opposite Party to the Complainant within one month from the date of this order.

 

              That the Opposite Party is directed to pay a sum of Rs. 70,500/- only to the Complainants, which was actually paid by the Complainant for purchasing the Air ticket of Spice Jet Airlines and not yet refunded by the Opposite Party, within a period of one month from the date of this order.

 

              That the Opposite Party is directed to pay a sum of Rs. 23,506/- only to the Complainants, which was actually paid by the Complainant for purchasing the tickets of helicopter service and which is not reimbursed as non refundable, within a period of one month from the date of this order.

 

               That the Opposite Party is further directed to pay a sum of Rs. 10,000/- only to the Complainant as compensation, for cancellation of flight and also for suffering harassment and mental agony, within one month from the date of this order.

 

                In the event of non compliance of any portion of the executable order by the Opposite Party within the above specified period, the Opposite Party shall have to pay a sum of Rs. 200/- per day from the date of this order till its realization, as punitive damages, which shall be deposited by the Opposite Party in the State Consumer Welfare Fund.

 

               Let the copy of the order be supplied to the parties free of cost when applied for.

 

 

Member                                                                Member                                                     President               

 

 

                                             Written & Typed by me.

 
 
[JUDGES Smt. Bandana Roy]
PRESIDENT
 
[HON'BLE MR. Rabideb Mukhopadhyay]
MEMBER
 
[HON'BLE MRS. Smt. Chandrima Chakraborty]
MEMBER

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