CONSUMER DISPUTES REDRESSAL FORUM – X

GOVERNMENT OF N.C.T. OF DELHI

Udyog Sadan, C – 22 & 23, Institutional Area

(Behind Qutub Hotel)

New Delhi – 110 016

Case No.649/2010

MR. HARISH BANSAL

TA-108D, GALI NO.2, TUGHLAKABAD EXTN.,

NEW DELHI-110019

…………. COMPLAINANT                                                                             

Vs.

M/S SHRI KRISHNA AUTO GAS CO.

RZ-1738 A/37, OPP. GATE NO.6,

JAMIA HAMDARD UNIVERSITY,

MAIN JAGDAMBA ROAD, TUGHLAKABAD EXTN.,

NEW DELHI-110019

CORP. OFFICE:-

B-25-26, DDA SHED OKHLA INDUSTRIAL AREA,

PHASE-II, NEW DELHI-110020

                                  …………..RESPONDENT

                                 Date of Order:14.08.2018

O R D E R

Ritu Garodia - Member

The complainant is the owner of a Santro car.  The complainant approached OP on 24.04.2010 for installation of government approved Lendi Ranzo CNG kit with 14 kg. cylinder alongwith endorsement on the RC of the car.  The complainant was informed that the total cost would be Rs.28,000/- which will be inclusive of all other miscellaneous expenses. 

The complainant left the car on 25.04.2010 in the workshop of OP wherein he was assured by one of the owners of OP that  one Lendi Ranzo kti will be installed for Rs.27,000/-.  It is alleged that the complainant paid Rs.21,000/- in cash and Rs.6,000/- through cheque.  The complainant was informed that the guarantee card alongwith the original bill and endorsement on RC will be provided in 2-3 days.  On 27.04.2010, the complainant was shocked to discover that OPs have installed GN group CNG kit with 12 kg cylinder which is self-assembled kit.

It is alleged that on 15.05.2010, the vehicle of the complainant started mal-functioning as faulty wiring was installed and the car could run only on CNG and not on both CNG and petrol.  It is further alleged that the RC was returned to the complainant only in August 2010 and his vehicle was without insurance cover for three months.  It is alleged that gas was leaking previously from Kit Tee.  The complainant prayed for compensation for harassment.  

Notice was issued to OP but none appeared.  OP was proceeded ex parte on 26.09.2011. 

The complainant filed evidence by way of affidavit and written arguments.  The complainant has also filed visiting card of OP.

We have perused the pleadings filed by the complainant. 

The complainant has filed the invoice dated 26.04.2010 which shows that one CNG kit with LCS, GN group kit No.40942 was sold at Rs.20750/-. 

As regards installation of wrong CNG kit instead of Lendi Ranzo kit, no evidence has been adduced by the complainant in the form of agreement between the parties.  Even the visiting card of OP, annexed by the complainant, shows the price of both kits written as Rs.28,000/-.

We do not find on record any evidence from the side of the complainant indicating that he was having trouble with the car except for his self serving affidavit. 

As regards damage suffered by the car, no documents in the form of voucher or invoice or receipt has been annexed in the form of estimated expenditure or actual expenditure.

Hence we find this complaint devoid of merit as no case of mal-practice or mis-selling can be made against OP.  Hence the complaint is dismissed.

            Copy of order be sent to the parties, free of cost, and thereafter file be consigned to record room.

    (RITU GARODIA)                                    (H.C. SURI)                                                   (A.S. YADAV)

        MEMBER                                                MEMBER                            PRESIDENT