Delhi

New Delhi

CC/13/2011

Harish Kumar Arora - Complainant(s)

Versus

M/S. Royal Bank of Scotland N.V. - Opp.Party(s)

19 Oct 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/13/11                                                                                                                                                                                  Dated:

In the matter of:

Sh. Harish Kumar Arora,

BG-6/56 B Paschim Vihar,

New Delhi-110063

……..COMPLAINANT

       

VERSUS

1. Royal bank of Scotland N.V,

Heard Card Services,

9^th floor, Tower C, Cyber Greens, DLF Cyber City, Sector 25A, Gurgaon-122002

 

2. Dr. D Subbarao, Governor,

RBI, Central Office Mumbai-400001

 

3. Sh. Arun Thukral, Managing Director,

Credit Information Bureau (India) Ltd.,

Hoechst House, 6^th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai-400021

                                         ……. OPPOSITE PARTIES

 

ORDER

President: C.K Chaturvedi

We have summarily considered the complaint and the reply of OP. The complainant having a credit card no. 5415382308769462 expected cash back on purchases made by him. Some outstanding amount on the card was settled by paying Rs.2,00/- as full and final settlement. However, the Bank continued levying charges and a fresh outstanding was raised, which was also paid. The OP informed CIBIL status of ‘Written Off’. This caused a blot on his credit card. He took up the matter, and OP before filing of complaint got it corrected as ‘Waived off’, as mentioned by complainant in his email dated 01.12.10 to OP. Still he went to banking Ombudsman. He in his ordered noted resolving of complaint. This complaint was filed in 01/11, after the reversing of charges and showing of information to CIBIL in 2010.

In our view, there was no cause of action for complaint on resolved issue. The complaint is thus dismissed as no cause of action existed.

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

 

 

        Pronounced in open Court on 19.10.2015.

 

                   

 

 

(C.K.CHATURVEDI)

PRESIDENT

 

 

(RITU GARODIA)

MEMBER