West Bengal

Howrah

CC/15/245

MR. BARUNDEB BHATTACHARYA - Complainant(s)

Versus

M/S. PNB Metlife India Insurance Company Limited, - Opp.Party(s)

A. Chatterjee

30 Dec 2015

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH
20, Round Tank Lane, Howrah 711 101.
Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892
 
Complaint Case No. CC/15/245
 
1. MR. BARUNDEB BHATTACHARYA
39/2, Sarada Chatterjee Lane Howrah 711101
...........Complainant(s)
Versus
1. M/S. PNB Metlife India Insurance Company Limited,
a company incorporated under the companies act 1956 office at Brigade Seshamahal No 5, Vani Vilas Road, Basavanagudi Bangalore 560004 Local Branch office at 4/B/1, Salkia School Road, 2nd Floor Howrah.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Shri Bhim Das Nanda PRESIDENT
 HON'BLE MRS. Smt. Jhumki Saha MEMBER
 HON'BLE MR. Asim Kumar Phatak MEMBER
 
For the Complainant:
For the Opp. Party:
ORDER

DATE OF FILING                    :     07.07.2015.

DATE OF S/R                            :      17.08.2015.

DATE OF FINAL ORDER      :     30.12.2015.

 

Mr. Barundeb Bhattacharya,

39/2, Sarada Chatterjee Lane,  

Howrah 711101………………………………………………………… COMPLAINANT.

 

  • Versus   -

 

M/s. PNB Metlife India Insurance  Company Limited,

havings its registered office at ‘Brigade Seshamahal, no. 5,

Vani Vilas Road, Basavanagudi, Bangalore,

560004  and having its local branch office

at 4/B/1, Salkia School Road, 2nd floor,

Howrah………… …………………………………….………………OPPOSITE PARTY.

 P    R    E     S    E    N     T

Hon’ble President  :   Shri  B. D.  Nanda,  M.A. ( double ), L.L.M., WBHJS.

Hon’ble Member      :      Smt. Jhumki Saha.

Hon’ble Member : Shri A.K. Pathak .

F  I   N   A    L       O   R   D    E     R

  1. This is an application U/S 12 of the C. P. Act, 1986 filed by the petitioner, Barun Deb Bhattacharya, praying for a direction upon the o.ps. to refund  the paid premium amount   along with interest and to pay compensation of Rs. 1 lakh for mental agony and physical harassment and Rs. 20,000/- as litigation costs.  
  1. The case of the petitioner is that he obtained Met Life Policy from the Axis Bank, Panchanantala Branch, and as per terms of the policy deposited Rs. 1,50,000/- being Rs. 30,000/- per premium for five years.  In 2014 due to paucity of fund he approached the concerned bank for surrendering the policy but the bank asked him to meet with one Subha / Mr. Suman who signed the new policy. He went to Mr. Subha / Mr. Suman who assured him that the problem would be resolved and introduced the petitioner with one Pranab Pramanick who advised him to transfer the PNB Met Life with transfer value of Rs. 1,07,000/- and the rest Rs. 37,000/- would remain as top up. The petitioner also got the PNB Met Life Policy amounting to  Rs. 1,07,000/- which was one time investment and after five years he would get Rs. 1,50,000/- as stated by  Mr. Pramanick who  sent him e.mail. Later on the petitioner came to know that for the new policy he has to pay premium of  Rs. 1,07,000/- per year and so the  petitioner was surprised. On 22.01.2015 the petitioner received a call from PNB Met Life asking him to arrange for premium for the year and he came to know that the policy was issued to him with a term of yearly premium of Rs. 1,07,000/-. He filed a complaint with the Bantra P.S. against such incident and also sent legal notice on the o.ps. and then filed this case.
  1. The o.p. did not appear in the case even though the service of notice which was sufficient in the eye of law and also did not contest the by filing  written version. So the  case is heard ex parte against the o.p.  
  1. The only point is decided herein whether the petitioner is entitled to get the relief as prayed for  ?

DECISION  WITH   REASONS      :

5. In support of his case the petitioner, Barun Deb Bhattacharya, filed before theForum affidavit in chief as well as the documents which proved the fact that the petitioner deposited premium for the previous policy for five years and then he wanted to surrender the same and he was misled and his signature was procured illegally for creation of a new policy. The oral evidence in the form of affidavit in chief as well as documentary evidences produced before thisForum proved the case of the petitioner ex parte as the same went unchallenged and there is nothing to disbelieve the case of the petitioner which is proved ex parte.

In the result, the claim case succeeds.

Court fee paid is correct.

     Hence,     

O     R     D      E      R      E        D   

      That the C. C. Case No. 245 of 2015 ( HDF 245 of 2015 )  be and the same is   allowed ex parte against the o.p. with costs of Rs. 20,000/- out of which the petitioner to get Rs. 5,000/- and the rest amount would go in favour of Consumer Welfare Fund.  

      The petitioner is entitled to a sum of Rs.1,50,000/- from the o.p. with interest @ 9% p.a. since January, 2014 to be  paid by the o.p. to the  petitioner  and also the o.p.  to pay compensation of  Rs. 10,000/- within 30 days from the date of this order failing the petitioner would be at liberty to put the order in execution.   

      Supply the copies of the order to the parties, free of costs.  

DICTATED  &    CORRECTED

BY   ME.  

                                                                 

  (    B. D.  Nanda   )                                              

  President,  C.D.R.F., Howrah.

 
 
[HON'BLE MR. Shri Bhim Das Nanda]
PRESIDENT
 
[HON'BLE MRS. Smt. Jhumki Saha]
MEMBER
 
[HON'BLE MR. Asim Kumar Phatak]
MEMBER

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