Delhi

New Delhi

CC/314/2019

SHIV KUMAR - Complainant(s)

Versus

M/S. ONIDA SERVICE CENTRE - Opp.Party(s)

29 Jan 2020

ORDER

 

 

                             CONSUMER DISPUTES REDRESSAL FORUM-VI

                                  (DISTT. NEW DELHI),

                           ‘M’ BLOCK, 1^STFLOOR, VIKAS BHAWAN, I.P.ESTATE,

                                                                     NEW DELHI-110001

 

Case No.CC.314/2019                                 Dated:

In the matter of:

Shiv Kumar,

S/o Late Sh. Ram Dev,

R/o 19/203, Trilok Puri, Block-19,

New Delhi-91

……..COMPLAINANT

VERSUS

1.     ONIDA(Service Centre),

2/90, Baba Khadak Singh Road,

               Connaught Place,

              New Delhi-01.

 

2.    Aman Electronics,

D-180, West Vinod Nagar,

Main Road, Mandawali,

             Delhi-92.

                                                                                                                                                                             …........OPPOSITE PARTY

 

 

ARUN KUMAR ARYA, PRESIDENT

ORDER

 

The complainant has filed the present complaint against the OPs under section 12 of Consumer Protection Act, 1986, alleging deficiency in services and claiming  the new TV in place of old  TV in question along with  a sum of Rs.1,00,000/- for filing the case and mental harassment.

2.     Argument on the admissibility of the complaint on the point of territorial jurisdiction heard. It is submitted by the complainant that  office of OP is situated at Connaught Place, New Delhi,  within the territorial jurisdiction of this Forum, so this Forum was competent to adjudicate the matter.

3.     In the present case, the TV in question was purchased from Mandawali, Delhi  which does not fall within the Territorial Jurisdiction of this District Forum. The TV was repaired from Gurgaon office of OP Co. which also does not fall within the Territorial Jurisdiction of this District Forum.   The complainant has failed to place on record any document which proves that  any cause of action or part of it arose from the office of the OP situated  at Connaught Place, New Delhi,  hence,  this District Forum does not have the Territorial Jurisdiction.

4.     On the issue of territorial jurisdiction, we are guided by the Hon’ble National Commission in Revision Petition bearing No.575/18 was filed by the petitioner Sh. Prem Joshi against the order of Hon’ble State Commission dated 1.11.2017 titled as Prem Joshi Vs. Jurasik Park Inn, in which the Hon’ble National Commission held as under on 1/3/2018:-

“In terms of Section 11 of the Consumer Protection Act, a complaint can be instituted inter-alia in a District Forum within the local limits of whose jurisdiction the cause of action only or in part arises.  The case of the complainant is that the ticket for visiting the amusement park was purchased by him online in his office in Karol Bagh and it is the District Forum at Tis Hazari has territorial jurisdiction over the mattes in which cause of action arises in Karol Bagh.  The cause of action is bundle of facts which a person will have to prove in order to succeed in the Lis.  Therefore, in order to succeed in the consumer complaint, the complainant will necessarily have to prove the purchase of the ticket in entering amusement park situated at Sonepat.  Since the tickets was allegedly purchased at the office of the complainant situated in Karol Bagh, the Distict Forum having territorial jurisdiction over Karol Bagh area would have the requisite jurisdiction to entertain the consumer complaint”.

 

5.     Therefore, we hold that this District Forum has no territorial jurisdiction to entertain and adjudicate the present complaint in the light of the judgment of Hon’ble National Commission titled as Prem Joshi Vs. Jurasik Part Inn in Revision Petition No.575/18 and the legal position discussed above.  Let the complaint be returned to the complainant along with documents for presenting before the concerned District Forum in accordance with Law.

 

Copy  of   the order may  be  forwarded  to  the  complainant  to   the

case free of cost as statutorily required. The orders be uploaded on www.confonet.nic.in File be consigned to Record Room.

 

Announced in open Forum on 29/01/2020.

 

 

(ARUN KUMAR ARYA)

PRESIDENT

                                                                                   (NIPUR CHANDNA)                                              

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