Delhi

New Delhi

CC/377/2018

Raghuvir Singh - Complainant(s)

Versus

M/S. Kotak Mahindra General Insurance Co.Ltd. - Opp.Party(s)

13 Mar 2020

ORDER

 

                                                          CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI),

‘M’ BLOCK, 1^STFLOOR, VIKAS BHAWAN,

I.P.ESTATE, NEW DELHI-110002.

 

Case No.CC. 377/2018                                   Dated:

In the matter of:

                Raghuvir Singh Rathi, (Through his Legal Heirs)

                R/o H.No.808,

              Pana Madan,

             Bawana, Delhi.

..COMPLAINANT

VERSUS

          Kotak Mahindra General Insurance Co. Ltd.,

         H-78, 7^th Floor, Himalaya House,

       Kasturba Gandhi Marg, Connaught Place,

      New Delhi

       Through its Manager/Principal Officer

     ..OPPOSITE PARTY

 

 

NIPUR CHANDNA, MEMBER

 

ORDER

The complainant has filed the present complaint against the OP under section 12 of Consumer Protection Act, 1986. The facts as alleged in the complaint are that the complainant obtained a policy in respect of vehicle no. DL-10CG-8735 Etios Cross from the OP vide policy no. 1026374900 from 28/02/2018 to 27/02/2019 and after receiving the premium from the complainant, the said vehicle was insured for a sum of Rs. 5,00,000/-. The said vehicle met with an accident and the complainant lodged a insurance claim of Rs. 1,84,000/- with the OP and submitted all relevant papers to the OP for processing the claim. It is further stated that the OP Co.  has failed to settle the claim of the complainant  despite passing of considerable period and the OP have been delaying the matter under one  pretext of the other. The complainant has also written a letter dt. 17/07/2018 to the OP requesting it to settle the claim of the complainant qua the insurance policy but till all in vain. The complainant personally contacted  the official  of the OP on various occasions and requested them to settle the claim of the complainant, but nothing has been done by the OP, hence, this complaint.

2.     Notice of the complaint was sent to the OP. none appeared and therefore, OP was ordered to be proceeded with ex-parte on 23/04/2019.

3.     Complainant has filed ex-parte evidence by way of affidavit wherein he has corroborated the contents of his complaint. File  perused.

 

4.     Perusal of the complaint and its annexures shows that the complainant had taken a policy bearing no. 1026374900  from the OP  and the said vehicle was insured for a sum of Rs. 5,00,000/-.  The complainant has alleged in his complaint that his vehicle met with an accident but failed to mention the date of the accident, details of the accident, he even failed to mention the details of the FIR and the steps taken by him regarding accident in question. The complainant has also averred in his complaint that he approached the OP for reimbursement of his claim but failed to placed on record the copy of any Claim Form or any letter regarding the lodging of the  claim with the OP.   He has placed on record the copy of  one letter addressed to the OP but the same does not bear any date as well as the receiving on the part of the OP.

5.     In view of the above discussion, we are of the considered view that the complainant failed to establish the accident in question against which he is claiming the reimbursement  from the the OP. We find not merits in the present complaint, same is hereby dismissed.

 

A copy of this order be sent to both the parties free of cost by post.  Orders be also sent to www.confonet.nic.in.  File be consigned to record room.

 

Pronounced in open Forum on13/03/2020.

 

 

(ARUN KUMAR ARYA)

PRESIDENT

(NIPUR CHANDNA)                                                                                     (H M VYAS)

         MEMBER                                                                                                MEMBER