Delhi

New Delhi

CC/704/2014

Rajni Kant Swami - Complainant(s)

Versus

M/S. HT. Media Ltd. - Opp.Party(s)

10 Aug 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/704/14                                                                                                                                                                               Dated:

In the matter of:

SHRI RAJNI KANT SWAMI,

S/O  C B SHARMA,

R/O D-122C SHYAM PARK EXTENSION. SAHIBABAD, GHAZIABAD,

U P-201005

                 ……..COMPLAINANT

       

VERSUS

HT MEDIA LTD.

18-20 KASTURBA GANDHI MARG,

NEW DELHI-110001

 

………. OPPOSITE PARTIES

 

 

 

 

 

ORDER  [ ORAL]

Date of Arguments :10.08.2015

MEMBER:  RITU GARODIA

OP already ex-parte.

Arguments heard at length.

        The factual matrix of matter leading to complaint is that a HT Media Scheme floated by OP regarding ‘HT’ and ‘Mint’  was availed for Rs.699/- and Rs.599/- respectively.  A dispute arose between the complainant and newspaper vender regarding extra service charges.  Several correspondences were made with OP Company.  OP refunded Rs.699/-. An email dated 21.4.2014 by OP stated that refund has been initiated is also annexed on record. There is no reason for OP to not refund the amount collected for ‘Mint’.    

        In our considered view, OP is guilty of deficiency in partial refund of scheme and dragging the matter even after several correspondences.  We hence, directed OP to refund Rs.599/- along with 9% interest from deposit till realization along with Rs.2000/- for compensation for harassment  and litigation expenses.

The order shall be complied with within 30 days of the receipt of the copy of the order; otherwise action can be taken under Section 25 / 27 of the Consumer Protection Act.

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

        Pronounced in open Court on 10.08.2015.

        File  consigned to record Room.

 

(C.K.CHATURVEDI)

PRESIDENT

 

(RITU GARODIA)

MEMBER