Delhi

New Delhi

CC/641/2008

Amit Kumar Tanwar - Complainant(s)

Versus

M/S. Cox & Kings Ltd. - Opp.Party(s)

02 Sep 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/641/08                       Dated:

In the matter of:

 

1.SHRI AMIT KUMAR TANWAR,

S/0 SHRI SURENDRA PAL,

R/O WZ-80, NARAINA,

PRESENTLY RESIDING AT D-1967,

PALAM VIHAR,

GURGAON, HARYANA

 

                   ……..COMPLAINANT

         

VERSUS

M/S.COX & KINGS (I) PVT. LTD.

INDRA PLACE, H- BLOCK,

CONNAUGHT PLACE,

NEW DELHI-110001

 

 

………. OPPOSITE PARTIES

 

 

 

ORDER  [ ORAL]

Date of Arguments :02.09.2015

MEMBER:  RITU GARODIA

 

Present : Present OP

None for complainant.

Argument heard.

 

The short facts are that complainant booked a tour for Australia with OP in which he paid initial booking amount of Rs.60,000/- and later paid Rs.3,28,327/- for final booking.  Subsequently complainant got the tour cancelled.  He got a refund of Rs.3,28,3217/- and was refused refund of booking amount and a complaint was filed.

OP has stated in its version that booking amount was not refunded as cancellation was done in period of 31 to 44  working days.  Copy of agreement, invoice and photocopy of refund of cheque is annexed.

Perusal of pleading reveals that complaint has not adduced any documents regarding cancellation of tour and subsequent correspondence.  OP agreement clearly states the cancellation charges.  OP is in within its right in the fact of this case to forfeit the booking amount.

Hence, no deficiency is made out and complainant is dismissed.

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

        Pronounced in open Court on 02.09.2015.

 

 

(C.K.CHATURVEDI)

PRESIDENT

 

 

(RITU GARODIA)

MEMBER