Orissa

Anugul

CC/46/2019

Sekh Hamid - Complainant(s)

Versus

M/S. B.K. Enterprises - Opp.Party(s)

Md Azad

26 Apr 2023

ORDER

OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
ANGUL
 
Complaint Case No. CC/46/2019
( Date of Filing : 20 Jul 2019 )
 
1. Sekh Hamid
At- Chauleaboda, P.O/P.S-Talcher, Dist.-Angul-759107
Angul
Odisha
...........Complainant(s)
Versus
1. M/S. B.K. Enterprises
(Dealer), Avon E Scooter At-Bye Pass Chhak,Talcher, P.O-Talcher, Dist-Angul-759107
Angul
Odisha
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Saroj Kumar Sahoo PRESIDENT
 HON'BLE MS. Sasmita Kumari Rath MEMBER
 
PRESENT:
 
Dated : 26 Apr 2023
Final Order / Judgement

Sri S.K.Sahoo,President.

             The  complainant  Sekh Hamid  has filed  the  present  complaint  against the opp.party U/s. 12  of C.P.Act, 1986.

2.       The  case of the  complainant is that he has purchased    Avon e-Scooter/207 bearing chassis No. AVONE –Scooter 2072017082008  & Motor No. 22816120160  from the opp.party,   who is the  authorised  dealer  of Pollution free Scooter. After purchase of the  said  vehicle the  complainant   found  defect  like no charging , starting  problem, low  mileage & vibration, for  which the  complainant  lodged complaint   .The opp.party  gave assurance to  rectify the  defect.   On  30.12.2017 the opp.party verified  the  vehicle  and  found the defects are  genuine and  advised the complainant that   it  will be removed after running  some  days. The complainant  found the  same defect which increased day by day  and stop charging. In the month of January, 2018  the  complainant  brought  the  scooter before the  opp.party  by  hiring  an auto paying  of Rs. 200.00. After  verification    the opp.party  stated that the problems arose dues to    manufacturing defect  which was  born by  charger &  battery. The  opp.party  gave assurance  to  make the  vehicle  defect free but till  date nothing has been done and  kept the vehicle  with him. On 29.06.2019  the opp.party assured the complainant  to  remove  the defects within 15 days  or  refund the   cost  of the  vehicle .After several approaches  of the  complainant   neither  the opp.party removed the  defect  nor  refund the  cost of the  vehicle , which caused   metal agony, harassment  and  expenditure,  loss etc. Hence   this  case.

3.          In  pursuance   of  notice, the opp. party     entered  his appearance    but  did not  file    show  cause.

4.       The  case of the  complainant is that he has purchased    Avon e-Scooter/207 bearing chassis No. AVONE –Scooter 2072017082008  & Motor No. 22816120160  from the opp.party. Annexure  -A  is  the    photo copy  of the  Invoice issued by  the opp.party No.1  to the  complainant  towards  sale of the  scooter    for  an  amount  of  Rs. 40,775.00  on 30.10.2007. At paragraph-3   of  his  complaint petition  the  complainant has  mentioned   that  just  after two months of  purchased  he  found  some defects in charging , low  mileage and  vibration  for which  he    immediately   made  complaint  to the opp.party  which  was received by  him. The  complainant  did not  file  any   documents  that he   made  complaint  to the  opp.party  at that  time. At  paragraph- 4   of the  complaint petition  he  further   alleged that on 30.12.2017   the opp.party  verified  the scooter  and  found the  allegations made by the  complainant  to be  true  and  corrected and  thereafter advised  the  complainant   to  ride  the  same  , for  which  the defect will be removed  automatically. The   complainant  has  also   not  filed  any  documents  regarding   such  allegations made by  him against the opp.party at  paragraph- 4 . It is  further  alleged  at paragraph- 5  of the  complaint  petition   that  in the  month of January, 2018  he  took  the  scooter  to the opp.party who verified the  same and  found manufacturing  defect  with charger and battery  and thereafter  assured the  complainant  to  make  defect  free.  The  complainant  has  not  filed  any  document  to  prove  the allegations made at paragraph- 5. At  paragraph-  6 it is   further  alleged that on 29.06.2019  the  opp.party assured   the  complaint  to   make the scooter defect free within 15 days  or  else   he will refund the  total cost   to the    complainant. No such document was  filed  any   by the  complainant  to  prove  such  allegations .The  complainant has not  filed  the  warranty   card issued  by the opp.party   if  any, although  he  claimed   at paragraph- 7 of  his  complaint  that   the defects of the  scooter was  within the   warranty  period. The  warranty card is an  important  document  for  just   decision of the  case. After going    through the  complaint petition it is  clear  that the  complainant  failed to  file      a single  scrap  of paper that the  scooter  purchased by  him was   defective one  and the   opp.party assured him to  make  the  vehicle  defect free or else   to return the  consideration amount.  The  complainant  also  failed   to  prove that the  vehicle  was within the warranty period  when  defects arose  if  any. There  is  no  deficiency in service  by  the opp.party.

5.       Hence order :-

: O R D E R :

           The  case be and the  same is  dismissed  on contest  against the  opp.party.

 
 
[HON'BLE MR. Saroj Kumar Sahoo]
PRESIDENT
 
 
[HON'BLE MS. Sasmita Kumari Rath]
MEMBER
 

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