Sri S.K.Sahoo,President.
The complainant Sekh Hamid has filed the present complaint against the opp.party U/s. 12 of C.P.Act, 1986.
2. The case of the complainant is that he has purchased Avon e-Scooter/207 bearing chassis No. AVONE –Scooter 2072017082008 & Motor No. 22816120160 from the opp.party, who is the authorised dealer of Pollution free Scooter. After purchase of the said vehicle the complainant found defect like no charging , starting problem, low mileage & vibration, for which the complainant lodged complaint .The opp.party gave assurance to rectify the defect. On 30.12.2017 the opp.party verified the vehicle and found the defects are genuine and advised the complainant that it will be removed after running some days. The complainant found the same defect which increased day by day and stop charging. In the month of January, 2018 the complainant brought the scooter before the opp.party by hiring an auto paying of Rs. 200.00. After verification the opp.party stated that the problems arose dues to manufacturing defect which was born by charger & battery. The opp.party gave assurance to make the vehicle defect free but till date nothing has been done and kept the vehicle with him. On 29.06.2019 the opp.party assured the complainant to remove the defects within 15 days or refund the cost of the vehicle .After several approaches of the complainant neither the opp.party removed the defect nor refund the cost of the vehicle , which caused metal agony, harassment and expenditure, loss etc. Hence this case.
3. In pursuance of notice, the opp. party entered his appearance but did not file show cause.
4. The case of the complainant is that he has purchased Avon e-Scooter/207 bearing chassis No. AVONE –Scooter 2072017082008 & Motor No. 22816120160 from the opp.party. Annexure -A is the photo copy of the Invoice issued by the opp.party No.1 to the complainant towards sale of the scooter for an amount of Rs. 40,775.00 on 30.10.2007. At paragraph-3 of his complaint petition the complainant has mentioned that just after two months of purchased he found some defects in charging , low mileage and vibration for which he immediately made complaint to the opp.party which was received by him. The complainant did not file any documents that he made complaint to the opp.party at that time. At paragraph- 4 of the complaint petition he further alleged that on 30.12.2017 the opp.party verified the scooter and found the allegations made by the complainant to be true and corrected and thereafter advised the complainant to ride the same , for which the defect will be removed automatically. The complainant has also not filed any documents regarding such allegations made by him against the opp.party at paragraph- 4 . It is further alleged at paragraph- 5 of the complaint petition that in the month of January, 2018 he took the scooter to the opp.party who verified the same and found manufacturing defect with charger and battery and thereafter assured the complainant to make defect free. The complainant has not filed any document to prove the allegations made at paragraph- 5. At paragraph- 6 it is further alleged that on 29.06.2019 the opp.party assured the complaint to make the scooter defect free within 15 days or else he will refund the total cost to the complainant. No such document was filed any by the complainant to prove such allegations .The complainant has not filed the warranty card issued by the opp.party if any, although he claimed at paragraph- 7 of his complaint that the defects of the scooter was within the warranty period. The warranty card is an important document for just decision of the case. After going through the complaint petition it is clear that the complainant failed to file a single scrap of paper that the scooter purchased by him was defective one and the opp.party assured him to make the vehicle defect free or else to return the consideration amount. The complainant also failed to prove that the vehicle was within the warranty period when defects arose if any. There is no deficiency in service by the opp.party.
5. Hence order :-
: O R D E R :
The case be and the same is dismissed on contest against the opp.party.