M/s. Air Lift, V/S M.G. Bhat - Consumer Court Case

Karnataka

Bangalore 2nd Additional

CC/2712/2008

M.G. Bhat - Complainant(s)

Versus

M/s. Air Lift, - Opp.Party(s)

N.Srinivasan

05 Feb 2009

ORDER

IInd ADDL. DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBAN
No.1/7, Swathi Complex, 4th Floor, Seshadripuram, Bangalore-560 020
consumer case(CC) No. CC/2712/2008

M.G. Bhat						...........Appellant(s)
Vs.
M/s. Air Lift, M/s. Nilgiris						...........Respondent(s)

BEFORE:

Complainant(s)/Appellant(s):

OppositeParty/Respondent(s):

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ORDER

Order dated 05.02.2009 ORDER The complainant has filed complaint under section 12 of the Consumer Protection Act claiming refund of the amount of Rs. 388/- with interest and compensation. 2. Notice issued to opposite parties. Opposite party No. 2 appeared through advocate and defence version filed denying deficiency of service on their part. Representative of opposite party No. 1 present. On the last date of hearing opposite party No. 1 submitted that he is ready to refund the amount paid by the complainant. 3. Today opposite party No. 1 came with D.D. of Rs. 500/-. The said D.D. was handed over to the advocate for the complainant. The learned advocate for the complainant submitted that the opposite parties may be directed to pay cost and compensation for the deficiency in service. This being a small matter the opposite party No. 1 is prompt in refunding the amount. The complainant has paid Rs. 338/- on 06.06.2008 for that the opposite party No. 1 paid Rs. 500/- which includes interest and also Rs. 100/- court fee paid by the complainant for filing the complaint. On the facts of the case this is not a case to grant compensation. The complainant has reached airport by hiring another taxi by paying Rs. 600/-. He cannot claim this amount from the opposite parties. The opposite parties should be careful in future in dealing with the customers. The service provider should discharge their duties promptly without giving any scope to the customers to file complaint. Customer is a most important person and he should be respected. Prompt and efficient service should be provided to customers. With this observation the matter requires to be closed since opposite party No. 1 has handed over D.D. for Rs. 500/- to the advocate for the complainant. Hence, the matter is closed. 4. Send the copy of this Order to both the parties free of costs immediately. 5. Pronounced in the Open Forum on this 5TH DAY OF FEBRUARY 2009. MEMBER MEMBER PRESIDENT

Order dated 05.02.2009 ORDER The complainant has filed complaint under section 12 of the Consumer Protection Act claiming refund of the amount of Rs. 388/- with interest and compensation. 2. Notice issued to opposite parties. Opposite party No. 2 appeared through advocate and defence version filed denying deficiency of service on their part. Representative of opposite party No. 1 present. On the last date of hearing opposite party No. 1 submitted that he is ready to refund the amount paid by the complainant. 3. Today opposite party No. 1 came with D.D. of Rs. 500/-. The said D.D. was handed over to the advocate for the complainant. The learned advocate for the complainant submitted that the opposite parties may be directed to pay cost and compensation for the deficiency in service. This being a small matter the opposite party No. 1 is prompt in refunding the amount. The complainant has paid Rs. 338/- on 06.06.2008 for that the opposite party No. 1 paid Rs. 500/- which includes interest and also Rs. 100/- court fee paid by the complainant for filing the complaint. On the facts of the case this is not a case to grant compensation. The complainant has reached airport by hiring another taxi by paying Rs. 600/-. He cannot claim this amount from the opposite parties. The opposite parties should be careful in future in dealing with the customers. The service provider should discharge their duties promptly without giving any scope to the customers to file complaint. Customer is a most important person and he should be respected. Prompt and efficient service should be provided to customers. With this observation the matter requires to be closed since opposite party No. 1 has handed over D.D. for Rs. 500/- to the advocate for the complainant. Hence, the matter is closed. 4. Send the copy of this Order to both the parties free of costs immediately. 5. Pronounced in the Open Forum on this 5TH DAY OF FEBRUARY 2009. MEMBER MEMBER PRESIDENT