Delhi

New Delhi

CC/181/2010

Dr. Sujoy Neogi - Complainant(s)

Versus

M/S. ABN Amro Bank Ltd. - Opp.Party(s)

21 Apr 2015

ORDER

CONSUMER DISPUTES REDRESSAL FORUM-VI

(DISTT. NEW DELHI), ‘M’ BLOCK, 1^STFLOOR,

VIKAS BHAWAN, I.P.ESTATE,

NEW DELHI-110002.

 

Case No.CC/181/10                         Dated:

In the matter of:

DR.SUJOY NEOGI,

S/O SH. SUBRATA NEOGI SENIOR RESIDENT,

R/O FLAT NO.405, DAKSHINAYAN APARTMENT

SECTOR-4, POCKET-19, DWARKA

NEW DELHI-110075.

……..COMPLAINANT

 

VERSUS

ABN AMARO BANK LTD.

HANSLAYA BUILDING,

15, BARAKHAMBA ROAD,

NEW DELHI-110001

         ………. OPPOSITE PARTY

 

ORDER 

President:  C.K. Chaturvedi

The facts of this shot complaint are that OP Bank had issued a Credit Card No.5239-5043, 2038-3196, to complainant on 10.11.08.  Some time on 24.7.09 a representative of OP called her apprising of benefits of a Royal Privilege Club offers, coupling it with holiday vouchers, wrist watches and discount vouchers, scratch card etc.  No payment except 40% of Rs.4,500/- were to be paid when holiday vouchers were used. The complainant learnt that OP had debited Rs.4500/- instead of 40% of the amount as told on phone.  She took up the matter and after some efforts Rs.1000/- were credited back, she receives vouchers, but did not receive scratch similar card.  She in protest refunded the package.  The OP reversed the remaining Rs.3500/- also, as stated by it in their reply.  The complainant filed this complaint.

The OP has replied stating above facts which are not rebutted.

 After considering the entire facts we do not find that any offer matured as complainant in protest refund the package and money charged was reversed, before the complaint was filed.  Thus no cause of action for deficiency is made out. The complainant is frivolous and is dismissed. 

File be consigned to record room.

Copy of the order be sent to the parties free of cost.

 

 

        Pronounced in open Court on 21.04.2015.

 

 

 

(C.K.CHATURVEDI)

PRESIDENT

 

 

 

(S.R. CHAUDHARY)         (RITU GARODIA)

MEMBER                          MEMBER