Orissa

Rayagada

CC/98/2014

Sri Y.Ravi Kumar - Complainant(s)

Versus

M/s Mobi World - Opp.Party(s)

Self

07 May 2015

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA

          AT:  KASTURI  NAGAR, Ist.  LANE,   L.I.C.OFFICE BACK PO/DIST: RAYAGADA ,  STATE:                                                                   ODISHA,  PIN  NO.765001,  PHONE/FAX                                                                                                                                                                                           NO.06856-223025.

                                                                               ....                                      

                                            C.C. Case  No.98/ 2014.

P R E S E N T .

Sri Pradeep Kumar Dash, LL.B,                            President.

Smt. Ch.  Nirmala Kumari Raju, LLB,                   Member

Sri Y.Ravi Kumar, Resident of J.K.Pur, Near New Market, Srinivas Nagar, Po/Ps Chandili, Dist.Rayagada.                                                                                                                ………Complainant

                                                            Vrs.

1. M/s  Mobi World, Hotel Kapilash Road,  Rayagada, Odisha.
2.  Marketing Manager, Sony India Pvt. Ltd., A-31, Mohan Co-operataive Industrial Estate, Mathura Road, New Delhi-110044.
3. Excellent Care, Authorised Service Centre for Sony Products, Park Street, Berhampur, Dist.Ganjam, Odisha.

                                                                                                                                          ………...Opp.Parties

Counsel for the parties:

For the complainant: In Person

For the O.Ps: Sri K.N.Samantaray,Advocate, Jeypore

 

                                                            JUDGMENT

                        The facts of the complaint  in brief is that,  the complainant has purchased  one  Sony  Xperia   Mobile from O.p. No.1 with a  consideration of Rs23,000/- on 06.12.2013 vide  cash memo No.Nil dt.06.12.2013  but  to the utter surprise the  mobile set  started giving  trouble like hanging, heating, sometime display automatic white, camera not clear  and set becoming heat when it use and the matter was informed to the O.p. No.1  and the set was duly sent to the O.p. No.3 for service but they have not given any service stating that it  has  inherent manufacturing defect  in it and  replied that  the O.p. No.2  can replace the same and the complainant approached the O.p. NO.1  to replace the same  and  but it was not replaced. At last the complainant   finding no other option approached this forum for relief  and prayed  to direct the O.Ps  to   refund the  cost of the mobile  i.e. Rs.23,000/- with compensation .Hence, this complaint.

                         On being noticed,  the O.ps appeared through their advocate Sri  K.N.Samantray, Advocate, Jeypore but did not file written version as such they were set exparte and  in absence of any written version from the opposite party we proceeded  the matter exparte and  believed  the allegations of the complainant  and  hence, we passed the order and  dispose of the matter with the following directions.

                                                                  ORDER

                        The  opposite parties  are     directed to  refund the cost of the handset i.e Rs.23,000/-   and pay  compensation of Rs.1000/-  for mental agony undergone by the complainant and cost of Rs.500/-  within one month from the date of receipt of this order, failing which the O.Ps are liable to pay  interest  @  12%  p.a. on the above awarded amount till  the date of payment.

                        Pronounced in open forum today on this 12^th  day of June,2015 under the seal and signature of this forum.

                         A copy of this order be forwarded to the parties    free of charge as per the statutory requirement.

 

            Member                                                                                              President

Documents relied upon:

By the complainant:

1. Xerox copy of  Bill dt.06.12.2013
2. Copy of  service center

By the Opp.Party: Nil

 

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