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Sri Ramachandra Naik filed a consumer case on 12 Apr 2016 against M/s Kalinga Auto syndicate, Authorised Agent of Tata Motors Finance Company Ltd., in the Rayagada Consumer Court. The case no is CC/56/2014 and the judgment uploaded on 03 Dec 2016.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA
C.C. Case No.56/ 2014.
P R E S E N T .
Sri Pradeep Kumar Dash, LL.B, President.
Sri Gadadhara Sahu, B.Sc. Member.
Sri Ramachandra Naik, S/o Sukuru Naik, Resident of Main Road, Kashipur, Po/Ps Kashipur, Dist. Rayagada, Odisha. …….Complainant
Vrs.
…..…..Opp.Parties
Counsel for the parties:
For the complainant: In Person
For the OP 1 : Sri J.Dora & Associate Advocate, Rayagada.
For the O.P 2: Sri Manoj Kumar Panda & Associate Advocate, Rayagada
JUDGMENT
The facts of the complaint in brief is that the complainant has purchased a Pick up van for which the O.p. No.1 has given the finance and the value of vehicle is Rs.4,44,157/- and against the said value the complainant was asked to pay down payment of Rs.67,157/- and the premium for the insurance for four years i.e. Rs.10,000/- each and the interest was calculated @ 6% for 46 monthly instalments which comes to Rs.90,480/- and the total value of the finance is Rs.4,97,480/- . The OP 1 obtained advanced signed cheque from the complainant for collection of the dues but without insisting the cheque payment the complainant used to make deposit through the bank in favour of the OP 2 .So far the complainant has paid more than three lakhs towards the said loan.
It is further submitted by the complainant that the vehicle was duly registered with the RTA Rayagada vide Regn.No.18A2604 on 18.10.2005. After its purchase it was noticed that there is constant defects in its operations and running and the complainant approached the OP 1 and the OP 1 give a small service to the vehicle and the vehicle run for short period and again defect arose and repeatedly the vehicle has under gone several repairs through the OP 1. The complainant has paid huge amount for its repair but the OP1 or 2 have not taken any care to remove all the defects which is continuous one a such the complainant has sustained heavy loss in its running and maintenance. The complainant being vexed with the troubled vehicle stopped its operation and asked the OP 1 & 2 to take back the same from him and to clear the loans but they have not opted to take back the vehicle. Hence, prayed to direct the Ops to take away the vehicle for causing mental agony and financial hard ship he may be awarded with monetary compensation and award such other relief as the forum deems fit and proper.
Being notice, the Opp.Party 1 appeared and filed written version inter alia denying their petition allegations on all its material particulars. The OP 3 neither appeared before the forum nor shown their interest to file the counter. Hence, the OP2 is set exparte. It is submitted by the Opp.Party 1 that the complainant took delivery of the vehicle on finance from the OP 1 and as per the finance agreement the complainant is required to deposit the installments through cash and every month the collection agent of the Op used to visit the complainant’s house at Rayagada and collects cash and release the money receipts towards installments and no point of time the OP obtained post dated cheques from the complainant. The vehicle was delivered to the complainant with fit and running conditions and the vehicle had never manufacturing defects. The complainant availed all the free services of the vehicle at Jeypore . As per the agreement the company is liable to exchange with new vehicle if the vehicle will have manufacturing defects within a warranty period of one year but in this case the complainant came with the allegation of manufacturing defects after lapse of nine years with sole intention of wrongful gain. It is further submitted by the OP 1 that the complainant had issued bankers cheque for a sum of Rs.9,38,189/- towards dues pending on the vehicle and the OP presented the said cheque before his bank which was dishonored for lack of funds in the accounts of the complainant. A such the OP has filed a case U/s 138 of N.I.Act and at this stage the complainant can not be permitted to agitate this matter before his forum which lacks jurisdiction to decide the same and hence prayed to dismiss the case with cost.
FINDINGS
We perused the complaint petition, documents filed by the parties and written version filed by the Opp.Party 1 and heard both the parties. From the facts narrated in the complaint petition and not directly denied by the O.ps and as such even after several services the defects were not removed though they have taken charges as such the vehicle could not be used properly. All these period the vehicle was not used for any purpose so as to enable the complainant to repay the finance amount and as such a clear deficiency noticed against the O.ps because of the warranty conditions provided to the complainant when he purchased the vehicle. So there is violation of the warranty raising the present complaint. Hence, all the Ops are liable to incur the loss suffered by the complainant due to such deficiency and as such the O.ps are directed to repair the vehicle in good condition without any defect .The petition is disposed of on contest against all the O.ps accordingly. Hence, it is ordered.
ORDER
The O.P. 1 & 2 are directed to repair and deliver the vehicle in good condition without any defect. The Ops also ordered to pay aRs.10,000/- towards cost and compensation. Parties to bear their own cost. The petition is disposed of on contest against all the O.ps accordingly.
Pronounced in open forum today on this 23rd day of November,2016under the seal and signature of this forum.
A copy of this order as per the statutory requirements , be forwarded to the parties free of charge.
Member President
Documents relied upon:
By the complainant:
By the Opp.Parties: Nil
President
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