CONSUMER DISPUTES REDRESSAL FORUM – X

GOVERNMENT OF N.C.T. OF DELHI

Udyog Sadan, C – 22 & 23, Institutional Area

(Behind Qutub Hotel)

New Delhi – 110 016

Case No.595/2009

SH. MANGAL GIRI GOSWAMI

S/O SH. JOG GIRI OSWAMI,

R/O 6/6 SERIES-6,

JHARERA VILLAGE,

DELHI CANTT.-110010

…………. COMPLAINANT                                                                                     

                                    VS.

M/S JADOONET COM LIMITED,

D-13/4, OKHLA INDUSTRIAL AREA,

PHASE-II, NEW DELHI-110020

      …………..RESPONDENT

Date of Order: 08.04.2016

O R D E R

A.S. Yadav – President

The case of the complainant is that he purchased a TV from OP for a sum of Rs.4,500/- on 14.10.2008.  Within first month of its purchase, TV started giving problem and the problem re-occurred after every 15 to 20 days of repairs by OP.  On 21.04.2009, the TV kit was opened by OP and OP has not supplied the TV kit and threatened complainant.  It is prayed that OP be directed to supply new TV or refund the total amount received alongwith litigation expenses and conveyance expenses amounting to Rs.,8,000/-.

OP in reply took the plea that complaint is totally ineligible and vague and could not be understood even after the thorough scrutiny so it is not possible to answer it in the present form.  The complaint is liable to be dismissed on this ground alone.

It is further submitted that complainant has failed to explain that when he approached OP for repair of TV set and what was the problem with the TV set and to whom he has met for repair of TV set.  Complainant has not put even a single document like job sheet on record to prove his complaint.  The only intention of complaint is to extract money from OP.  It is prayed that complaint be dismissed.

We have heard complainant and carefully perused the record.

Complainant has not placed anything on the record to show that there was any problem in the TV.  Complainant has not mentioned the dates when he made complaints to OP and also not mentioned the name of person who visited his residence for repair of TV.  He has not placed any job card on the record.  The complaint is totally vague.  Complainant has failed to prove any deficiency in service on the part of OP.  Hence the complaint is dismissed.

            Copy of order be sent to the parties, free of cost, and thereafter file be consigned to record room.

             (D.R. TAMTA)                                                         (A.S. YADAV)

                 MEMBER                                                               PRESIDENT