Orissa

Rayagada

CC/364/2016

Sri Avinash Padhi - Complainant(s)

Versus

M/s Eazy Shopping Marketing Pvt., - Opp.Party(s)

Self

24 Aug 2017

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA,

STATE:  ODISHA.

C.C. Case  No. 364 / 2016.                                       Date.    1.9.   2017.

P R E S E N T .

Sri GadadharaSahu, B.Sc.                                           President I/C.

Smt. Padmalaya Mishra, LL.B.                                     Member

Sri Avinash Padhi,  S/O: Jaganath Padhi,  Resident    f Telephone Exchange line,   Gandhi  Nagar,  Po/ Dist: Rayagada,State:  Odisha.      Cell No. 9668881110.                                                                                                                                                      …….Complainant

Vrs.

1The  Manager, M/S. Eazyshopping 4 U Marketing Pvt. Ltd., K- 58/A, Basement, Kalkaji, New Delhi- 110019.                                                                                                                        

                                                              .…..Opp.Parties

Counsel for the parties:                                 

For the complainant: - Self.

For the O.Ps:-  Set exparte.

                                                J u d g e m e n t.

          The  present disputes arises out of the complaint petition filed by the above named complainant alleging deficiency in service  against  afore mentioned O.Ps for non transmission of   gift  of Rs. 85,000/- (Sony Bravia T.V.).  The brief facts of the case  has summarised here under.

          That the complainant is a regular customer of the O.P. and they have previous acquaintance through E- Mail   correspondence and when ever any E-Mail transaction is made they used to respond the same. On Dt. 30^th.  May, 2016 the O.P. has made a call to the complainant  and informed him that he is a winner of  an item and they were explained that he  will get a gift  of Rs. 85,000/- (Sony Bravia T.V.) and asked him to remit  the shipping and handling  charges and also the service tax etc and as per his advise  remitted a sum of Rs.15,256/- on 30.5.2016.  Prior to that on 27.5.2016 he also asked to remit a sum of Rs.7,725/- for certain items and its shipping charges etc.   In total he has remitted a total sum of Rs.22,975/- to the O.Ps account as per his advise for the said products. The O.P. has not  sent any such items to the complainant till today and not answering  to his  correspondence and calls.    Finally the complainant could know  that it is only an unfair trade practice to  extract  money without giving any goods or services by them. Due to the above actions the complainant has lost faith on the O.Ps   actions and he wanted to take legal action against him for such  false  information of about the   gift etc and asking  him to remit money  to his account and it is an unfair trade practice to exploit the consumers through E-Mail. Hence this case. The complainant prays the forum direct the O.P. to make shipment of the gifted item worth Rs. 85,000/- (Sony Bravia  T.V.)  and the money sent to them for the shipment service charges  etc. Rs.22,950/- to their account along with  compensation Rs.10,000/- and such other relief as the hon’ble  forum deems fit and proper for the best interest of justice.

 

          On being noticed the O.P neither appeared nor filed written version. Hence the O.P was set exparte for closing  of the case in time. 

 

          Heard from the complainant. Perused the complaint petition, documents filed by the complainant.

 

                                                FINDINGS.

 

            During the exparte  hearing the complainant examined himself and proved the payment  of the  money  to the  O.P towards shipping and handling  charges  of (Sony Bravia T.V.)  and also the service tax etc. The complainant also argued  due to non  transmission  of (Sony Bravia T.V.) the complainant suffered a lot of financial trouble  and mental agony. The complainant submitted that after filing of the case before the  forum  the O.P. has credited a sum of Rs.7,725/-  in the S.B account  of the complainant.

In  the absence  of any  denial  by  way  of  written  version  from the side  of the O.Ps. it is  presumed that the allegations  levelled against   the  O.Ps. deemed  to have  been  proved.    The  complainant   had  paid  amount    for the good service  as per  O.Ps advise through E-Mail  which  intended      with the O.P and the  said payment is  made for the consideration for the  service.  When the O.Ps  have failed to  give such service  as per assurance   for   which  the O.Ps  have   received   the  amount.   It is  deemed that the  O.Ps   were   callous to the allegations  and it amounts  to deficiency  of service.

Hence to meet  the  ends  of  justice,  the following   order is  passed.

                                                            ORDER.

           

            In the result with these observations, findings  the complaint petition is allowed in part  on exparte against  the O.Ps

           

            The O.Ps are ordered to   pay  Rs. 15,256/- to the complainant. The O.P is further directed to pay Rs. 5,000/- towards compensation for mental agony and  unfair trade practice.         

           

            The O.Ps are  ordered to comply the above direction within 45 days from the date of  receipt of this order. Serve the copies of the order to the parties.

 

Dictated and corrected by me

Pronounced on this        1^st.             Day   of      September,          2017 .          .

 

                                               

                                    MEMBER.                                                        PRESIDENT.