Goa

StateCommission

A/83/2014

Xavier Saldanha - Complainant(s)

Versus

M/s Damodar Mangali & Co HPCL Gas Agency(LPG) - Opp.Party(s)

20 Nov 2014

ORDER

Goa State Consumer Disputes Redressal Commission
Panaji-Goa
 
First Appeal No. A/83/2014
(Arisen out of Order Dated 28/07/2014 in Case No. CC/89/2013 of District North Goa)
 
1. Xavier Saldanha
Flat No. AS-6, Jawahar Arcade, 2nd Floor, Tara Nagar, Sanquelim Goa
...........Appellant(s)
Versus
1. M/s Damodar Mangali & Co HPCL Gas Agency(LPG)
Sanquelim Shopping Centre, Sanquelim Goa
...........Respondent(s)
 
BEFORE: 
 HONABLE MR. JUSTICE N.A.Britto PRESIDENT
 HONABLE MRS. Smt.Vidhya R. Gurav MEMBER
 
For the Appellant:
For the Respondent:
ORDER

In our view, this is a clear case where the Complainant was much harrassed before the gas connection was changed in his name. Gas agencies cannot take their consumers for granted, as done in this case, and harass them without end. This is a fit case to award to the Complainant some compensation for the harassment, frustration and injustice he was made to suffer.

Consequently, we allow the appeal, and set aside the impugned order and direct the Respondent/OP to pay to the Complaiannt compensation of Rs. 25,000/- in addition to costs of this appeal of Rs. 3,000/-.

Order accordingly.

 
 
[HONABLE MR. JUSTICE N.A.Britto]
PRESIDENT
 
[HONABLE MRS. Smt.Vidhya R. Gurav]
MEMBER

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