District Consumer Disputes Redressal Commission ,Faridabad.
Consumer Complaint No. 381/2022
Date of Institution:19.07.2022
Date of Order:.01.08.2023.
Mr. Shaurya Salwan r/o H.No.468, Sector-28, Faridabad – 121008, Haryana.
…….Complainant……..
Versus
M/s. Air India Limited, Airlines House, 113, Gurudwara Rakabganj road, Sansad Marg Area, New Delhi – 110 001.
AND
M/s. Easy Trip Planner Ltd. Building No. 223, Patparganj Industrial Area, Patparganj, New Delhi – 110 092.
…Opposite parties
BEFORE: Amit Arora……………..President
Mukesh Sharma…………Member.
Indira Bhadana………….Member.
PRESENT: Sh. Deepak Gautam, counsel for the complainant.
Sh. Anuj Shrotniya, counsel for opposite party No.1.
Sh. Deepak Kumar, counsel for opposite party No.2.
ORDER:
Today the case was fixed for arguments. Instead of arguing the case, Shri Deepak Gautam, counsel for the complainant has made a statement that “I only press for the harassment, interest and litigation expenses and any other relief if the Commission may given to the complainant..
On the basis of the statement of the counsel for the complainant, the Commission is of the opinion that no doubt they have harassed the complainant mentally. Hence, they are negligent on their part. Deficiency of service is proved. Hence the complaint is allowed qua the harassment & litigation charges.
2. Opposite parties are directed to pay Rs.1100/- as compensation for causing mental agony and harassment. Opposite parties are also directed to pay Rs.1100/- as litigation expenses to the complainant. Compliance of this order be made within 30 days from the date of receipt of copy of this order. Copy of this order be sent to the parties concerned free of costs. File be consigned to the record room.
Announced on: 01.08.2023 (Amit Arora)
President
District Consumer Disputes
Redressal Commission, Faridabad.
(Mukesh Sharma)
Member
District Consumer Disputes
Redressal Commission, Faridabad.
(Indira Bhadana)
Member
District Consumer Disputes
Redressal Commission, Faridabad.
