According to the complaint, brief facts are that on 21.12.2014, the complainant had purchased wood land shoe  polish Olive colour vide bill No. 6551 for Rs.445/-.  After one time use, it came to know that polish empty. The complainant approached opposite party No.1 with his said grievances,  opposite party No.1 refused to listen,  rather on the other hand misbehaved with the complainant; hence, this complaint, filed on 2.1.2015;  for  a direction to the opposite parties, to pay a sum of Rs.20,000/- for harassment, mental tension and  litigation expenses.

2.                The opposite parties have filed joint reply stating, inter-alia, therein that the complainant concealed the material facts and has rather put forth a grossly misrepresented picture before the learned court. The complainant has blatantly  lied that he approached the opposite party on the same day. In fact he  approached the official of the showroom after a month, alleging empty polish.  He was adamant for the exchange and started making the abnoxious monetary demands towards compensation.   There is no deficiency in service on the part of the  opposite parties. It is prayed that the complaint be dismissed with costs.

3.                In order to make out his case, the complainant has placed on record copy of  shoe polish bill dated 21.12.2014 annexure C-1 and  his own supporting affidavit Annexure C-2.

4.                In reply thereto, the opposite parties have placed on record an affidavit of  Deepak, representative of Aero Club,Hisar.

5.                We have gone through the record of the case carefully and have heard complainant in person and representative on behalf of opposite parties.

6.                The complainant in person reiterated the contents of the complaint. The authorized representative on behalf of the opposite parties reiterated the contents of their  reply.

7.                As per the contention of the complainant the shoe polish purchased by him for Rs.445/- vide bill No.6551 dated 21.12.2014 annexure C-1, cannot be used by the complainant for a single time due to low quantity of the shoe polish. The opposite parties have denied the allegations of the complainant. Keeping in view the facts and circumstances of the case, we partly allow the complaint of the complainant and award Rs.1,000/- as lump sum compensation to the complainant against the opposite parties. The opposite parties are directed to pay Rs.1,000/- to the complainant within 30 days from the date of passing of this order.

Announced
Dated:02.09.2015