Date of Filing: 23-02-2017                           Date of Final Order: 14-07-2017

Sri Debangshu Bhattacharjee, Member.

                The Complainant, Mr. Gour Pada Nayek has filed the present case u/s 12 of C.P. Act, 1986 praying for issuing direction upon the O.Ps to return back the FD maturity amount Rs.10,16,520/- (including interest) and Rs.40,000/- as compensation for mental pain, agony & unnecessary harassment and litigation cost of Rs.10,000/- with other relief.

            Briefly stated the facts of the case can be gathered from the case record is that the Complainant deposited Rs.100,000/- on 14-12-2012, Rs.100,000/- on 30-08-2013, Rs 500,000/- on 27-09-2013 in Unitech Fixed Deposit Scheme for 3 years to the O.P. Company and the O.Ps issued Money Receipt against the said FD scheme which are furnished below in details :-

         The Complainant purchased the above Policy with a desire to earn some money by depositing her hard earned money. As per policy condition the Complainant had to get interst @ 12.50% p.a. but the Complainant did not receive any interest amount after its date of maturity from the O.P. Company against his deposited money of Rs.700,000/-  to the O.Ps in Unitech Fixed Deposit Scheme which matured date was on 14-12-2015, 30-08-2016,27-09-2016,

        Due to such activities of the O.Ps, the Complainant suffered mental pain, agony & harassment and finding no other alternative; he has filed the present case before this Forum seeking redress and reliefs as incorporated in the prayer portion of the Complaint.

         In the present case, the O.P. No.1, Mr. Ramesh Chandra (President of Unitech Ltd.), the O.P. No.2, Mr. Ajay Chandra (Managing Director), and the O.P. No.3, Mr. Sanjay Chandra (Managing Director), all the O.Ps are with Unitech Ltd. (Real Estate Division) did not appear before this Forum. On perusal the case record it appears that the notice has been sent to the O.Ps on 18.03.2017 through registered post with A/D but no S/R is received even after elapsing of one month. Thus, we took recourse of Section 28A (proviso) of CP Act and hold that the article deemed to be served. None appears on behalf of O.Ps. We hold ex-parte against all OPs. for which this case was heard in Ex-parte against the O.P. No.1,2 & 3.

          In the light of the contention of the Complainant, the following moot points necessarily came up for consideration.

POINTS  FOR  CONSIDERATION

1. Is the Complainant Consumer as per Section 2(1)(d)(ii) of the C.P. Act, 1986?
2. Has this Forum jurisdiction to entertain the instant complaint?
3. Have the O.Ps any deficiency in service as alleged by the Complainant and are they liable in any way?
4. Whether the Complainant is entitled to get relief/reliefs as prayed for?

DECISION WITH REASONS

We have gone through the record very carefully and perused the evidence on affidavit of the Complainant. Perused the entire documents in the record also heard the argument advanced by the Complainant at a length.

Point No.1.

            The Complainant procured receipt, against Fixed deposit investment of Rs.700,000/- from the O.Ps. The O.P Company issued money receipt by receiving the certain amount from the Complainant with assurance to return the same with fixed interest of 12.50% p.a. Thus, the relation between the Complainant and the O.Ps so established from the record we are convinced to hold that the Complainant is the Consumer of the O.Ps u/s 2(1)(d)(ii) of the C.P. Act, 1986.

Point No. 2.

The Complainant invested his money through his authorized agent and the total payment of this investment made through the United Bank of India, Cooch Behar Branch. Moreover, the complaint value of the present case is far less than the prescribed limit. Hence, this Forum has the territorial as well as pecuniary jurisdiction to entertain the present complaint.

Point No. 3 & 4.

            The Complainant filed the case because of nonpayment of Maturity amount against his fixed deposit (B/S Scheme) FDR No. 1202222 of Rs.100,000/- (matured on 14/12/2015), FDR No. 1236615 of Rs.100,000/- (matured on 30/08/2016), FDR No. 1240165of Rs.500,000/- (matured on 27/09/2016),by M/s Unitech Ltd along with interest.

The Complainant filed the present address of the OPs as follows.

CUSTOMER RELATIONS, COMMERCIAL & SALES:
    Unitech Limited, Unitech House L Block, South City - 1, Gurgaon 122001,Haryana,  Tel: +91.124.4125200/4125328, Fax:+91.124.2383332.

REGISTERED OFFICE:

           Unitech Limited, 6 Community Centre, Saket, New Delhi – 110017, Tel: +91.11.41664040/ 26857330-1, Fax: +91.11.2685.7338

          It is pertinent point to mention that a huge No. of cases against the Unitech Private Limited have been filed by the so called literate persons but the Unitech Company did not come forward before this Forum for contesting the allegation made by the Complainants in different cases. The non appearance of all the O.Ps proves that they have nothing to contest against the complaint made by the Complainant.

          The Complainant filed Evidence on Affidavit and also participates in the Ex-parte hearing of argument.

       The Complainant files Xerox copy of details of bank cheque which he deposited to the OPs. The complainant admitted that according to the company’s terms and conditions the originals of such documents are being send to the OPs.

       The opposite party in this case is mainly a real estate company.  It is a common recommendation of the investment advisers that, deposits accepted by real estate and manufacturing companies are best avoided. This is mainly because these are capital intensive sectors and suffer a cash crunch most of the time. The assets, when it comes to certain manufacturing industries and especially real estate, are highly illiquid. Thus, usually we find that the credit ratings of such bonds or FDs are low, reflecting higher risk,

      It is pertinent to mention here that so many cases have been filed before this Forum against Unitech as to non-payment of fixed deposit amount. The Unitech failed to give payment to its investor. Thus, deficiency in service of the O.Ps cannot be ruled out.

        The complainant claimed to refund the maturity amount of Rs 10,16,520/- (Ten Lakh Sixteen Thousand Five Hundred Twenty Only) with up to date interest and compensation.

        As it is already proved that the Complainant is the Consumer and the Opposite Parties are guilty of deficiency in service, we decide the case in favour of the Complainant without any hesitation and allowed reasonable relief as per law, equity and gravity of the case.

ORDER

Hence,

        it is   Ordered,

                           that the present Case No. CC/23/2017 be and the same is allowed in Ex-parte with cost of Rs. 5,000/- against the all OPs.

        The O.Ps are hereby directed to pay to the Complainant the Maturity Amount of Rs 10,16,520/- (Ten Lakh Sixteen Thousand Five Hundred Twenty Only) with 9% interest from the date of maturity of the deposited amount till its full realization. The Complainant do get an award of Rs.10,000/- as compensation for mental pain & agonies and for deficiency in service of the O.Ps.

         The O.Ps are further directed to comply with the above mentioned order jointly and/or severally within 45 days failing of which the O.Ps shall have to pay Rs.100/- for each day’s delay and the amount to be accumulated shall be deposited in the Consumer Legal Aid Account.

     Let plain copy of this Final Order be made available and be supplied free of cost to the concerned party/Ld. Advocate by hand/Registered Post with A/D forthwith for information and necessary action, as per Rules.

Dictated and corrected by me.