It has been brought to our notice that in identical matters relating to similar claims, under the insurance policy, the Petitioner/Insurance Company, namely, Aviva Life Insurance Co., had taken a decision to refund the entire amount of premium paid by the Complainants in those cases.  Based on the said decision, a number of Revision Petitions, being Revision Petitions No. 3380, 3381, 3421 to 3424 & 3769 of 2013, had been disposed of, on consent terms, by this Commission vide order dated 18.11.2015.  The operative part of the said order reads as follow:

“Learned counsel appearing for the Insurance Company, the Petitioner herein, in all the Revision Petitions states that as per her instructions, obtained in terms of our order dated 21.8.2015, the Insurance Company is willing to return to the complainants the entire amount of premium paid by each of the complainants.  She, however, states that if any amount against the said premium has already been refunded to anyone of the complainants, the same shall be deducted at the time of making the final payment.  The offer made on behalf of the Insurance Company is acceptable to learned counsel appearing on behalf of the complainants.”

In light of the said order, we are unable to appreciate why the Insurance Company is adopting a pick and choose policy and insisting on contesting the claims made by the present Complainants, when the amount involved in these Revision Petitions ranges between approximately ₹90,000/- to ₹1,50,000/-.

Under the circumstances and following the afore-noted order passed in similar cases, we do not find it to be a fit case for exercise of our Revisional Jurisdiction.

Accordingly, the Revision Petitions are dismissed with no order as to costs.  However, we clarify that if any amount has been released to anyone of the Complainants, under the policy, the Insurance Company shall be entitled to account for the same while refunding the premium paid by each of the Complainants.