State Bank of India, filed a consumer case on 11 Feb 2015 against Mohamed Sadruddin & 2 Ors. in the StateCommission Consumer Court. The case no is FA/343/2011 and the judgment uploaded on 18 Mar 2015.
BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI
BEFORE HON’BLE THIRU JUSTICE R. REGUPATHI PRESIDENT
THIRU.J. JAYARAM JUDICIAL MEMBER
F.A.343/2011
[Against the Order in C.C No. 60/2009 dated 15.12.2010 on the file of the DCDRF,Cuddalore]
Dated this the 11TH day of FEBRuary, 2015
The Branch Manager
State Bank of India
Chetty Street Panruti
Cuddalore District .. Appellant/1st opp.party
Vs
Mohammed Sathurdhin
S/o Mohamed Ibrahim
56, Cuddalore Road,
Panruti
Cuddalore District
Mohamed Sathurdhin
rep.by his POA M. Nizamudeen
Secretary Cuddalore District
Consumer Protection Council
Cuddalore ..Respondents1,2/complainants
Branch Manager
Union Bank of India
Dindigul ..Respondent 3/2nd opp.party
Counsel for the Appellant/1st opp.party : M/s S.Natarajan
Counsel for the Respondent1 &2/complainants : Mr.V.Balaji
3rd Respondent : called absent
This appeal coming before us for final hearing on 28.1.2015 and on hearing the arguments of both sides, and upon perusing the material records, this commission made the following order.
THIRU.J.JAYARAM, JUDICIAL MEMBER
1. This appeal is filed by the Appellant/1st opposite party against the order of the District Forum in CC. 60/2009 dated 15.12.2010 allowing the complaint.
2. The case of the complainant is that, he deposited a cheque drawn on the 2nd opposite party bank for Rs. 80,000/- dated 6.6.2008 in his account on 4.12.2008 with the 1st opposite party bank. When the complainant enquired with the 1st opposite party about the cheque to withdraw the amount, he was informed by the 1st opposite party that the cheque had been sent to 2nd opposite party Bank at Dindigul and the amount would be credited in his account on receipt from the 2nd opposite party bank. Inspite of contacting the 1st opposite party several times neither the amount was credited nor the cheque was returned. This amounts to deficiency in service on the part of the 1st opposite party and hence the appeal
3. According to the 1st opposite party, the complainant presented the cheque drawn on the 2nd opposite party bank on 4.12.2008 and the cheque was sent for collection to the 2nd opposite party through their bank at Dindigul viz., the State Bank of India, Dindigul. The State Bank of India, Dindigul sent a communication dated 9.2.2009 i.e., after about two months, stating that the cover said to contain the cheque was received by them on 6.12.2008 which was empty and without any contents. There is no deficiency in service on their part.
4. The District Forum considered the rival contentions and allowed the complaint holding that there is deficiency in service on the part of the 1st opposite party and awarded compensation.
5. Aggrieved by the impugned order, the 1st opposite party has preferred this appeal.
6. Admittedly the complainant /1st Respondent has deposited the cheque for Rs. 80,000/- dated 6.6.2008 drawn on the 2nd opposite party bank, with the 1st opposite party bank and admittedly the amount was neither credited in the account of the complainant nor the cheque was returned to the complainant.
7. It is contended by the 1st opposite party/appellant that the cheque was sent for collection to the 2nd opposite party through their Branch (State Bank of India) at Dindigul and that after about two months, the State Bank of India, Dindigul sent a communication to the 1st opposite party stating that the cover received was empty, without any contents. The 1st opposite party simply disowned their responsibility and liability.
8. It is patently evident that there is gross deficiency in service on the part of the 1st opposite party and the 1st opposite party is bound to compensate the complainant for the negligence and deficiency in service on their part leading to the loss of cheque and their irresponsiveness in not taking follow up steps to solve the problem.
9. It is further contended by the 1st opposite party that their branch (State Bank of India) at Dindigul is a necessary party in the complaint and the complaint is bad for non-joinder of necessary party. It is pertinent to note that the 1st opposite party and the bank at Dindigul are one and the same bank viz., State Bank of India. It is further contended that on enquiry, they came to know that there was no sufficient fund in the complainant’s account with the 2nd opposite party to honour the cheque and had the cheque not been lost and forwarded to the 2nd opposite party bank, they would have returned the cheque. This contention is without any substance and is quite untenable.
10. There are no materials placed before us regarding the present status and we cannot accept the hypothetical contentions.
11. There is no merit in the appeal and the appeal is liable to be dismissed.
In the result, the appeal is dismissed.
No order as to costs in the appeal.
J. JAYARAM R.REGUPATHI
JUDICIAL MEMBER PRESIDENT
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