BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM, ERNAKULAM.
Date of filing : 06/05/3009
Date of Order : 31/08/2011
Present :-
Shri. A. Rajesh, President.
Shri. Paul Gomez, Member.
Smt. C.K. Lekhamma, Member.
C.C. No. 248/2009
Between
Mini Asokan, W/o. Late Asokan, | :: | Complainant |
Punnakuzhickalthazhe House, Asamannoor. P.O., Noolelikkara, Asamannoor Village, Perumbavoor, Kunnathunadu Taluk. |
| (By Adv. Viju Chakkalackan, Court Road, Muvattupuzha) |
And
1. Mrs. Mini George, W/o. George, | :: | Opposite parties |
Proprietrix, Amar Jyothi Indane Services, XXV, 1060 D, College Road, Kothamangalam – 686 619. 2. M/s. Oriental Insurance Company Ltd., Branch Office, Kothamangalam. 3. The Area Manager, Indane Gas Area Office, Indian Oil Corporation Ltd., Panampilly Avenue, Panampilly Nagar, Ernakulam, Cochin – 682 036. 4. M/s. United India Insurance Company Ltd., Divisional Office No. 19, 133 Jahangir Building, 1st Floor, M.G. Road, Fort Mumbai – 400 001. |
| (Op.pty 1 by Adv. Anie.O.P., Muvattupuzha)
Op.pty 2 by Adv. A.R. George, Anthikkatt House, P.O. Vennala, Cochin – 28)
(Op.pty 3 by Adv. C.S. Dias, Dias Law Associates Advocates, Solicitors & Notary, Market Road, Ernakulam, Cochin – 35)
(Op.pty 4 by Adv. P.A. Reziya, Advocate & Notary, “Jamal Manzil”, Kanmani Lane, Ashoka Road, Kaloor, Kochi – 17). |
C.C. No. 249/2009
Between
1. Mini Asokan, W/o. Late Asokan, | :: | Complainants |
Punnakuzhickalthazhe House, Asamannoor. P.O., Noolelikkara, Asamannoor Village, Perumbavoor, Kunnathunadu Taluk. 2. Athira Asokan (Minor) aged 11 years, D/o. Late Asokan, Rep. by her legal guardian or next friend Mini Asokan, -- do --. 3. Akshay Asokan (Minor) aged 9 years, S/o. Late Asokan, Rep. by her legal guardian or next friend Mini Asokan, -- do --. |
| (Compts. by Adv. Viju Chakkalackan, Court Road, Muvattupuzha) |
And
1. Mrs. Mini George, W/o. George, | :: | Opposite parties |
Proprietrix, Amar Jyothi Indane Services, XXV, 1060 D, College Road, Kothamangalam – 686 619. 2. M/s. Oriental Insurance Company Ltd., Branch Office, Kothamangalam. 3. The Area Manager, Indane Gas Area Office, Indian Oil Corporation Ltd., Panampilly Avenue, Panampilly Nagar, Ernakulam, Cochin – 682 036. 4. M/s. United India Insurance Company Ltd., Divisional Office No. 19, 133 Jahangir Building, 1st Floor, M.G. Road, Fort Mumbai – 400 001. |
| (Op.pty 1 by Adv. Anie.O.P., Muvattupuzha)
Op.pty 2 by Adv. A.R. George, Anthikkatt House, P.O. Vennala, Cochin – 28)
(Op.pty 3 by Adv. C.S. Dias, Dias Law Associates Advocates, Solicitors & Notary, Market Road, Ernakulam, Cochin – 35)
(Op.pty 4 by Adv. P.A. Reziya, Advocate & Notary, “Jamal Manzil”, Kanmani Lane, Ashoka Road, Kaloor, Kochi – 17). |
C O M M O N O R D E R
A. Rajesh, President.
1. Since the matter involved in the above cases and the parties thereto are one and the same, we have allowed a joint trial vide order in I.A. No. 361/2010 dated 23-01-2010. So, we are disposing of these complaints by this common order.
2. The case of the complainant in C.C. No. 248/2009 is as follows :
The 1st opposite party is the distributor of L.P.G. and the 2nd opposite party is their insurer. The 3rd opposite party is the manufacturer of L.P.G. and the 4th opposite party is their insurer. The complainant had availed herself of an L.P.G. connection of the 3rd opposite party from the 1st opposite party. The facts being so on 12-01-2009 at about 6 a.m., while the complainant was cooking food by using the L.P.G., all of a sudden gas emitted from the regulator area and the cylinder exploded. Due to the impact of the explosion, the complainant sustained serious burn injuries, her husband as well had sustained injury, later he succumbed to the injuries on 17-01-2009 while he was undergoing treatment at M.O.S.C. Medical mission Hospital, Kolenchery. The accident occurred due to the mal-functioning of the devices supplied by the 1st and 3rd opposite parties. The complainant is a coolie labourer and earns a monthly income of Rs. 4,000/-. On 25-02-2009, the complainant caused to issue a lawyer notice to the 1st and 3rd opposite parties demanding to pay a compensation of Rs. One lakh for the injuries sustained by her due to the accident to which they replied directing the complainant to approach their insurance company. The complainant is entitled to get Rs. one lakh by way of compensation from the opposite parties together with costs of the proceedings.
3. In C.C. No. 249/2009, the complainants are the wife and 2 children the legal heirs of deceased Ashokan who breathed his last due to the same accident mentioned in C.C. No. 248/2009. They are claiming a total compensation of Rs. 5 lakhs with costs of the proceedings from the opposite parties.
4. Version of the 1st opposite party :
The 1st opposite party denies the allegation of leakage of gas from the regulator to cause any cylinder explosion. There was no defects or mal-functioning of any devices or gas cylinder supplied by the 1st opposite party. The complainant is not entitled for any of the reliefs sought for.
5. Defense of the 2nd opposite party :
The 2nd opposite party issued a multi perils policy for L.P. Gas Dealers to the 1st opposite party valid for the period from 30-06-2008 to 29-06-2009. The 1st opposite party the insured had complied with all mandatory requisites of the 3rd opposite party in the matter of supply and installation of L.P.G. cylinder at the premises of the complainant. The cause of gas leak and fire in the premises of the complainant occurred due to the improper and negligent usage of the pressure regulator fitted on the gas cylinder. On account of that, the L.P.G. got leaked. Moreover, there was a burning fire-wood stoke near to the gas stove, from which the leaked L.P.G. got fire and the accident happened. The 2nd opposite party has no liability to indemnify the complainant.
6. Contention of the 3rd opposite party :
The 4th opposite party the insurer of the 3rd opposite party alone is legally liable to indemnify the complainant for her purported loss. The fire occurred due to a leak from the pressure regulator and not due to any fault of the L.P.G. cylinder. The inspection conducted by the officer of the 3rd opposite party revealed that the accident was only due to the improper and negligent usage of the pressure regulator which caused the damage to the regulator. The 3rd opposite party is an unnecessary party to these proceedings.
7. Averments of the 4th opposite party :
As per the surveyor's report and police records, the incident occurred when fire originated due to leakage of L.P.G. from the gas cylinder by the thrown out pressure regulator from the cylinder. The leaked out L.P.G. caught fire from the conventional oven in the kitchen. So, the accident was occurred only due to the negligence of the complainant. It was revealed that the accident occurred due to the improper and negligent usage of the pressure regulator. The cylinder supplied was in perfect condition at the time of its supply. The liability of the 4th opposite party is only as per the terms and conditions of the policy issued to the 3rd opposite party. The 4th opposite party is not at all liable to pay any amount to the complainant as per the terms and conditions of the policy.
8. The complainant and witnesses were examined as PW's 1 to 3. Exts. A1 to A14 were marked on the side of the complainants. Neither oral nor documentary evidence was adduced by the 1st opposite party. Ext. B4 and B7 were marked on the part of the 2nd and 3rd opposite parties. Witness for the 3rd opposite party was examined as DW1. Exts. B1 to B3, B5, B6 and B8 were marked on the side of the 4th opposite party. Heard the counsel for the parties.
9. The points that emanated for consideration are :-
Whether the complainant in C.C. No. 248/2009 and the complainants in C.C. No. 249/2009 are entitled to get compensation of Rs. 1 lakh and 5 lakhs respectively from the opposite parties?
Costs of the proceedings?
10. Point Nos. i. and ii. :- Admittedly on the faithful day, PW1 was present at the scene of occurrence. According to her, on 12-01-2009 while she was cooking food in the stove, all of a sudden gas emitted from the regulator area and the cylinder exploded. The other who witnessed the incident who was nearby is the husband of the complainant who succumbed to the injuries on 17-01-2009 due to the incident. PW2 is a neighbour who is residing hardly 35 meters away from the house of the complainant, who rushed to the spot immediately after the accident. Admittedly, he has had no time or reason to witness the accident. PW3, the surveyor appointed by the 4th opposite party inspected the scene and prepared his report on 07-02-2009. PW3 deposed before the Forum that he could not state the reason for the damage of the cylinder as well as the regulator.
11. In furtherance of the accident, the S.I. of police, Kuruppampady registered Crime No. 55/2009 and the final report was marked as Ext. B8. As per Ext B8, the S.I. of police has come to the conclusion that the fire had spread from the nearby cooking fire to the L.P.G. which leaked from the gas cylinder. But now the investigating officer came to such a conclusion is not sufficiently explained. The opposite parties maintain that the fire spread from the cooking fire nearby to the leaked L.P.G. and the explosion occurred. According to them, the above conduct of PW1 is prohibited under Rule 4 of the Gas Cylinder Rules 2004. However, apart from the averments of the opposite parties neither oral nor documentary evidence is before us to controvert the contention of the complainant that the accident was caused due to the defect of the regulator, especially when there is no evidence to prove that the complainant was using the conventional oven and the L.P.G. stove simultaneously. Matters sustained so and the complainant's plea being sustained the question arises who is answerable and liable to pay compensation to the complainants.
12. It is not in dispute that the 1st opposite party is the dealer of L.P.G. and the 2nd opposite party is their insurer. It is also not in dispute that the 3rd opposite party is the manufacturer of L.P.G. and the 4th opposite party is their insurer. The insurance policy issued by the 2nd opposite party was marked as Ext. B4 and that of the 4th opposite party was marked as Ext. B1. Section VI(a) in Ext. B4 is as follows :
“Public liability : The Company will indemnify the insured in respect of all sums which the insured is legally liable to pay as compensation and litigation expenses incurred by the insured or by the Petroleum Company with the Company's written consent in respect of accidental death of or bodily injury to any person other than a person under the insured's Service and/or accidental damage to property caused by or arising from installation of gas filled liquefied petroleum gas cylinder in the premises of the Insured's customers or whilst such cylinders from the Insured's premises are in the course of being carried for installation in the premises of the Insured's customers of whiles such empty cylinders are in the course of being carried from the premises of the insured' customers to the Insured's premises, not exceeding in all for the compensation and litigation expenses the limit of Rs. 10,00,000/- (Rupees Ten lakhs only) for anyone accident or a series of accidents arising from any one event and Rs. 10,00,000/- for all accidents during one period of insurance.”
Section II(e) in Ext. B1 is as follows :-
“Personal Accident cover to third parties (irrespective of Liability at Law).
(e) Whilst the filled LPG cylinders lying in the registered customer's premises.”
13. In C.C. No. 248/2009, the complainant is claiming a compensation of Rs. 1 lakh for the injury sustained by her and towards the damage of the property. To prove the injuries of the complainant, she produced Ext. A7 discharge summary issued from the M.O.S.C. Medical College, Kolenchery. As per the certificate, she had undergone treatment from 12-01-2009 to 17-01-2009. The clinical findings as per the certificate is as follows :
“Burns in the right forearm, medial aspect of left forearm, face.”
The complainant failed to produce any document to substantiate the expenses incurred by her for her treatment. The lack of which disqualifies this Forum to quantify the same. However, going by natural standards it can be inferred that an amount of Rs. 20,000/- can be granted due to 5 days of hospitalisation medical expenses and loss of wages for 5 days primarily and subsequent loss of wages as claimed.
14. PW3, the surveyor appointed by the 4th opposite party who prepared Ext. B2 survey report and assessed the net loss sustained to the house and household articles at Rs. 2,950/-. Nothing is on record to repudiate the findings of PW3. The complainant is also entitled to get the above amount from the 2nd and 4th opposite parties hence.
15. In C.C. No. 249/2009, the 1st complainant is the wife and the 2nd and 3rd complainants are the minor children of the 1st complainant and the deceased. The untimely death of the husband of the 1st complainant and the father of the other complainants causes untold malady which probably cannot be abated especially so, the deceased was only in the prime of his life and could have been much resource, where he to be well. Considering the above circumstances of the case, we have no hesitation in allowing a compensation of Rs. 3 lakhs in C.C. No 259/2009 with 12% interest till payment.
16. In the result, we allow the complaints in part and direct as follows :
In C.C. No. 248/2009, the 2nd and 4th opposite parties shall jointly and severally pay to the complainant a compensation of Rs. 22,950/- (Rupees 20,000/- + Rs. 2,950/- = 22,950/-) for the reasons stated above.
In C.C. No. 249/2009, the 2nd and 4th opposite parties shall jointly and severally pay to the complainants a compensation of Rs. 3 lakhs (Rupees Three lakhs) for the aforesaid reason.
The order shall be complied with, within a period of one month from the date of receipt of a copy of this order, failing which the above amounts shall carry interest @ 12% p.a. till payment.
Pronounced in open Forum on this the 31st day of August 2011.
Forwarded/By Order, Sd/- A. Rajesh,President.
Sd/- Paul Gomez, Member.
Sd/- C.K. Lekhamma, Member.
Senior Superintendent.
A P P E N D I X
Complainant's Exhibits :-
Exhibit A1 | :: | Subscription voucher dt. 20-04-2006 |
“ A2 | :: | A receipt dt. Nil issued by the 1st op.pty |
“ A3 | :: | Passbook of the complainant issued by the op.pty |
“ A4 | :: | Copy of the F.I.R. dt. 17-01-2009 |
“ A5 | :: | Copy of the mahazzar dt. 18-01-2009 |
“ A6 | :: | Copy of report of investigation dt. 18-01-2009 |
“ A7 | :: | Copy of discharge summary dt. 17-01-2009 |
“ A8 | :: | True copy of the postmortem certificate dt. 18-01-2009 |
“ A9 | :: | A certificate issued by M.O.S.C. Hospital |
“ A10 | :: | Copy of the legal notice dt. 24-02-2009 |
“ A11 | :: | Two receipts |
“ A12 | :: | Two acknowledgment cards |
“ A13 | :: | Reply notice dt. 07-03-2009 |
“ A14 | :: | A letter dt. 12-03-2009 |
Opposite party's Exhibits :-
Exhibit B1 | :: | Copy of policy schedule |
“ B2 | :: | Letter dt. 20-03-2008 |
“ B3 | :: | Copy of the mahazzar dt. 18-01-2009 |
“ B4 | :: | Copy of multi-perils policy for L.P. Gas dealers |
“ B5 | :: | Fire claim form dt. 12-02-2009 |
“ B6 series | :: | Photographs |
“ B7 | :: | Copy of LPG accident report |
“ B8 | :: | Copy of the final report in Crime No. 55/09 |
Depositions :- | | |
PW1 | :: | Mini – complainant. |
PW2 | :: | E.P. Jayaprakash – witness of the complainant. |
PW3 | :: | V.P. Mohammed Shaji – Insurance Surveyor Loss Assessor. |
DW1 | :: | T. Ramachandran - 3rd op.pty |
=========
Date of Despatch of this Order ::
By Post ::
By Hand ::