BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM, ERNAKULAM.
Dated this the 28th day of November 2013
Filed on : 10-10-2013
PRESENT:
Shri. A. Rajesh, President.
Smt. Beena Kumari V.K. Member
CC.No. 698/2013
Between
Vineeth. H., : Complainant
Hari Nivas, Anachal road, (party-in-person)
Tripunithaura,
Ernakulam-682 301.
Vs
1. Micromax Informataics Ltd., : Opposite parties
21/14A, Phase-11, (parties-in-person)
Naraina Industrial Area,
Delhi-110 028.
2. S.P. Gallexy Services,
2nd floor, Erumbayil Complex,
Iyyattil Junction, Chittoor road,
Near Maharaja’s Ground,
Cochin-682 011.
O R D E R
A Rajesh, President.
The complainant purchased a mobile hand set from Chennai at a price of Rs. 9,900/-. According to the complainant time and again he had to approach 2nd opposite party to get the defects of the gadget rectified. It is stated that the opposite party could not rectify the defects due to its inherent manufacturing defect. Therefore he is entitled to get refund of the price of the hand set. The records and documents produced would show that the case of the complainant is genuine. Accordingly we allow the complaint in part and direct that the opposite parties to refund Rs. 9,900/- to the complainant with 12% interest p.a. till realization together with
Rs. 1,000/- towards costs of proceedings. Opposite parties shall comply with the above order within 30 days from today.
Pronounced in the open Forum on this the 28th day of November 2013.
Sd/- A Rajesh, President.
Sd/-
Beena Kumari V.K.,Member.
Forwarded/By Order,
Senior Superintendent.