Complainant : M.Madhavan, Cene Artiste, Medath House, Pudurkkara,
Ayyanthole, Thrissur.
(ByAdv.Shrikumar Nambanath, Thrissur)
Respondents : 1. M/s.P.S.N.Motors (Automobiles) (P) Ltd.,
T.C.22/1034/1,NH.47, Bye pass Nadathara, Thrissur,
rep. by the Sales Manag
2. M/s.P.S.N.Automobiles (P) Ltd., 35/189, NH
Palarivattom, Cochin.
(By Advs.P.Sanjay,Parvathi Menon.A & K.N.Sinimol)
O R D E R
By Sri.M.S.Sasidharan, Member
The complainant’s case is that he saw a general offer of the respondents appeared in the Mathrubhumi daily dated 17/9/2007 to the effect that an Eicher Truck is sold for Rs.10,001/-. The complainant with money sufficient to pay the notified price, the insurance premium, registration charges and incidentals approached the 1st respondent to purchase the vehicle. But the respondent was not ready to sell the vehicle for the price notified in the general offer. He told that the price notified in the general offer forms part of the price and actual price comes to more than 5 lakhs and that the general offer is made as a trade gimmic. The complainant sent a notice to the 1st respondent. Though the notice was acknowledged no reply received from them. Later the complainant received a reply from the 2nd respondent stating that the complainant is an insensible person and the notice is an imaginatory and concocted. Being aggrieved by this the complainant filed the complaint for getting the vehicle for the price notified in the general offer.
2. The counter is as follows: The complaint is not maintainable as the complainant is not a consumer within the meaning of the Consumer Protection Act. The complainant has not made any purchase from the opposite parties nor has any consideration passed on to the respondents. It is true that there was a general offer by the 1st respondent which was published in Mathrubhumi daily on 17/9/2007. But it was meant to solicit innocent and gullible buyers is untrue and hence denied. The 2nd respondent is the parent company of the 1st respondent. So the reply notice is sent on behalf of 1st respondent also. And no defamatory notice was sent by the respondents.
3. Points for consideration are :
1) Whether the complaint is maintainable ?
2) Is the complainant entitled to get the vehicle as claimed ?
3) Other relies and costs ?
4. Evidence consists of Exhibits P1 to P4 and Exhibits R1 and R2.
5. The complaint is filed to get the Eicher Truck delivered for Rs.10,001/- the price notified in the general offer in the Mathrubhumi dated 17/9/2007. The complainant claims that the advertisement published in the daily as a trade gimmic and it is an unfair trade practice. The respondents questioned the maintainability of the complaint since the complainant has not purchased anything from them and no consideration has been passed on to them. The complaint is filed against the alleged unfair trade practice. The respondents admitted that there was a general offer by the 1st respondent which was published in the Mathrubhumi daily on 17/9/2007. The complainant claims this as an unfair trade practice. As per Section 2(1) (r) (2) “unfair trade practice” means a trade practice which, for the purpose of promoting the sale, use or supply of any goods or for the provision of any service adopts any unfair method or unfair or deceptive practice including the publication of any advertisement whether in any news paper or otherwise for the sale of supply a bargain price of goods or service that are not intended to be offered for sale or supply at the bargain price. Hence the complaint comes under the purview of consumer dispute and it is found maintainable.
6. The complaint is filed to gain the Eicher Truck for the price notified in the general offer published in the Mathrubhumi daily dated 17/9/2007. Exhibit P1 is the disputed Mathrubhumi daily dated 17/9/2007 where in the impugned advertisement is published. It is perused. The advertisement is that come with Rs.10,001/- and gain Eicher 10.95 Truck At the side of the advertisement there is also seen in a very tiny letter that ‘conditions apply’. Nowhere in the advertisement it is stated that Rs.10,001/- is the 1st instalment or part payment. At the same time it is not believable that a Eicher Truck is available for Rs.10,001/-. So the complainant has misunderstood the advertisement. However the respondents cannot be evaded from hiding the facts in the advertisement.
7. In the result the complaint is partly allowed and the respondents are directed to pay the complainant Rs.1,000/- as compensation with costs Rs.300/- within one month from the date of receipt of copy of this order.
Dictated to the Confdl. Asst., transcribed by her, corrected by me and pronounced in the open Forum this the 27th day of September 2011.
Sd/-
M.S.Sasidharan, Member
Sd/-
Padmini Sudheesh, President
Sd/-
Rajani.P.S., Member
Appendix
Complainant’s Exhibits
Ext. P1 Advertisement
Ext. P2 Copy of lawyer notice
Ext. P3 Postal acknowledgement
Ext. P4 Reply notice
Respondents Exhibits
Ext. R1 REsolution
Ext. R2 Copy of notice
Sd/- Member