By Smt. Padmini Sudheesh, President:

 

            The complainant’s case is as follows: On 12.11.07 the complainant purchased an electronic weighing machine for an amount of Rs.5500/- from the respondent. But the display and charges were not come and the defect repeated for several times. Upon the complaint made by the complainant, the respondent demanded to send the product and he sent it back. After repair the complainant got only the display board. Again upon the complaint of the complainant the respondent agreed to send the rest of the parts. But never done so till this time. The act of the respondent is an unfair trade practice. The complainant is doing the business for his livelihood. A lawyer notice was sent on 27^th October 2008. But no remedy. Hence the complaint. 

            2. The respondent is called absent and set exparte. 

 

            3. To prove the case of the complainant, he had filed an affidavit and the documents produced by him are marked as Exts. P1 to P4. 

 

            4. According to the complainant, he had purchased an electronic balance machine on 12.11.07 from the respondent for an amount of Rs.5500/-. The respondent offered high quality for the product. But the product showed defects and had sent back the product for repair to the respondent. The complainant got only the display board when it was sent after repair. When it was informed, the respondent agreed to send the rest of the parts. But not do so. There is no remedy even after the acceptance of the lawyer notice. Hence the complaint. Ext. P1 is the invoice card to show the purchase of the product. Ext. P2 shows that the product has been sent for repair. There is no counter evidence to the evidence of the complainant.

 

            5. In the result, the complaint is allowed and the respondent is directed to return Rs.5500/- (Rupees five thousand and five hundred only) the amount of the product and an amount of Rs.2000/- (Rupees two thousand only) as compensation and Rs.500/- (Rupees five hundred only) as costs to complainant within two months.