20-10-2014: Appeal is allowed. Impugned judgment and order dated 22.02.2013 passed by the District Forum is set aside and the case is remanded back to the District Forum for decision afresh in accordance with law. The appellant is directed to file its written statement before the District Forum on or before 20.11.2014 positively and thereafter the District Forum shall grant reasonable opportunity to the parties to adduce evidence in support of their case. The District Forum is further directed to decide the Consumer Complaint expeditiously and preferably within a period of two months from the date of filing the written statement by the appellant. It is made clear that the District Forum shall not grant any adjournment to the appellant seeking time for filing the written statement. Copy of the Order be sent to the District Forum, Dehradun immediately. No order as to costs