IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOLLAM
Dated this the 30th Day of June 2022
Present: - Smt.S.Sandhya Rani, Bsc, L.L.B(President I/C)
Sri.Stanly Harold, B.A.LLB, Member
CC.44/2021
Susy Jacob : Complainant
St.George Bhavan
Anchalumoodu
Perinad P.O, Kollam-69160.
[By Adv.P.Sajeev Babu]
V/s
- Popular Dealers : Opposite parties
Regd.Office
Popular Towers
Vakayar
Konni, Pathanamthitta-689698
Represented by its Designated Partner
Thomas Daniel.
- Y.Mathew Panicker
Former Branch Manager
Popular Dealers
Kundara
Maliyekkal Mathew Bhavan,
Punnamukku, Perumpuzha P.O-691504.
- T.Mathunni Panicker
Branch Manager
Popular Dealers
Kundara
Plavila Thekkathil
Raju Nivas, Ambipoika-691501.
FINAL ORDER
Smt.S.Sandhya Rani (President I/C)
The 1st opposite party is the Managing Partner of Popular Dealers, a registered company, registered under the Indian Companies Act. 2nd and 3rd opposite parties are the former and present Managers respectively of the Kundara Branch of Popular Dealers Company. By attracting the advertisements made by the 1st opposite party in newspapers and other publications and by believing the words of 2nd and 3rd opposite parties, the complainant deposited Rs.5,00,000/- before the 2nd opposite party as fixed deposit for a period of 12 months at the rate of 12% interest per annum and in turn the opposite parties No.1 and 2 have issued a signed Fixed Deposit Receipt No.0149209 with A/c No.1029991900522 dated 11.05.2019 . More over the opposite parties have allowed the complainant to withdraw the accrued interest on each and every month. Thus the opposite parties have paid monthly interest to the complainant upto May 2020 and thereafter they have failed to pay the same. Though the complainant had approached the opposite parties several time for the deposit amount and its interest, they didn’t turned up. Thereafter on 22.05.2020 the 3rd opposite party get back the original payment receipt from the complainant by assuring that the entire deposit with interest would be refunded before 30.05.2020 but again the opposite parties have failed in giving the payment till date and now the complainant realized that the opposite parties have closed their offices. According to the complainant for the illegal enrichment of the opposite parties they have illegally withhold the deposit amount of the complainant and which caused much mental agony and lot of inconvenience. This is a clear case of deficiency in service and unfair trade practice. In the circumstances the opposite parties No.1 to 3 are directed,
(a) to pay Rs.500000/- along with interest @ 12% per annum from 11.05.2020 till the date of payment to the complainant.
(b) to pay Rs.50,000/- to the complainant towards compensation for mental agony, discomfort and inconvenience caused to the complainant.
(c) to pay Rs.20,000/- to the complainant towards the costs of the proceedings.
Hence the complaint.
Though notice issued from DCDRC, Kollam was received by opposite parties No.1 to 3, they have not appeared before the Commission. Hence opposite parties No.1 to 3 set exparte. Complainant filed proof affidavit by reiterating the averments in the complaint and got marked Ext.A1 and A2 documents and heard the counsel for the complainant.
Ext.A1, copy of advertisement notice issued by San Popular Finance. Copy of Ext.A2 receipt dated 11.05.2019 issued by Popular Dealers in favour of Susy Jacob indicating that the complainant has deposited a sum of Rs.5,00,000/- being contribution towards her share of contribution to Popular Dealers.
The unchallenged averments in the affidavit coupled with Ext.A1 and A2 documents would establish prima facie that the complainant has deposited Rs.5,00,000/- with opposite parties.
The complainant sworn in the complaint as well as in the proof affidavit that she had not drawn interest since May 2020. Though the complainant had approached the opposite parties to get back the fixed deposit amount along with interest, several times she didn’t get the same. But on 22.05.2020 the 3rd opposite party received the original receipt of Rs.5,00,000/- from the complainant by assuring that 3rd opposite party would return the entire amount including interest before 30.05.2020 but still they are illegally withholding the money of the complainant for their illegal enrichment. By refraining from discharging their contractual obligation the opposite parties have committed deficiency in service and unfair trade practice which resulted in mental agony apart from financial loss to the complainant.
In view of the above materials available on record it is clear that there exists deficiency in service and unfair trade practice on the part of opposite parties No.1 to 3 as they have failed to repay the fixed deposit amount Rs.5,00,000/- along with 12% interest since May 2020. Therefore the complainant is entitled to get the deposit amount with interest at the rate of 9% from 11.05.2020 and to get a reasonable compensation of Rs.25,000/- and costs Rs.5000/- from opposite parties No.1 to3 jointly and severally and from their assets.
In the result complaint stands allowed.
- Directing the opposite parties No.1 to 3 to pay Rs.5,00,000/- along with interest @ 9% per annum from 11.05.2020 till the date of payment to the complainant.
- Directing the opposite parties to pay Rs.25,000/- to the complainant towards compensation for mental agony, discomfort and inconvenience caused to the complainant.
- Directing the opposite parties to pay Rs.5000/- to the complainant towards the costs of the proceedings.
Dictated to the Confidential AssistantSmt. Deepa.S transcribed and typed by her corrected by me and pronounced in theOpen Commission this the 30thday ofJune2022.
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent
INDEX
Witnesses Examined for the Complainant:-Nil
Documents marked for the complainant
Ext.A1: True copy of advertisement notice issued by San Popular Finance.
Ext.A2: Photocopy of receipt No.0149209 worth Rs.5,00,000/- of Popular Dealers.
Witnesses Examined for the opposite party:-Nil
Documents marked for opposite party:-Nil
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent