IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOLLAM
Dated this the 17th Day of June 2022
Present: - Sri. E.M.Muhammed Ibrahim, B.A, LL.M. President
Smt.S.Sandhya Rani, Bsc, L.L.B,Member
Sri.Stanly Harold, B.A.LLB, Member
CC.266/2020
Mathew K.V : Complainant
Kavuvila EMP Cottage
Ambipoika P.O
Kundara.
[By Adv.P.Sajeev Babu]
V/s
- Popular Traders : Opposite parties
Popular Towers
Vakayar, Pathanamthitta
Represented by its Managing Partner
Thomas Daniel.
- T.Mathunni Panicker
Branch Manager
Popular Dealers
Kundara
Residing at Plavila Thekkathil
Raju Nivas, Ambipoika.
FINAL ORDER
Smt.S.Sandhya Rani (President I/C)
The 1st opposite party in this complaint is a company which is registered under the Indian Companies Act 2013. The 2nd opposite party is the Manager of Kundara Branch of 1st opposite party company. As attracted by advertisement made by 1st opposite party in newspaper dailies and other publications that they are accepting money as fixed deposit for a period of 12 months by offering interest at the rate of 12% per annum with the liberty to accrue interest in each and every month by the depositors, the complainant deposited Rs.1,00,000/- with 2nd opposite party on 04.03.2020 as per the receipt No.0582864(A/c No.1020381900769). As per the terms and conditions agreed by opposite parties they have paid monthly interest to the complainant up to June 2020 and thereafter they have failed to pay the same. Thereupon the complainant made several demands to opposite parties to pay the arrears of interest and also the fixed deposit amount, but they didn’t consider his demand and now it is seen that the opposite parties closed their offices. This is a case in which the complainant availed the services of the opposite parties for consideration but the opposite parties have failed to provide the service as they have agreed. By withholding the interest and fixed deposit amount of the complainant, the opposite parties have committed illegal enrichment and which caused much mental agony and lot of inconvenience including financial loss to the complainant. The above act of the opposite parties amounts to deficiency in service and unfair trade practice. In the circumstances the opposite parties are directed 1. to pay Rs.1,00,000/- along with interest at the rate of 12% per annum from 04.03.2020 till the date of payment to the complainant.
2. To pay Rs.25000/- to the complainant towards compensation for mental agony discomfort and inconvenience caused to the complainant.
3. To pay Rs.10,000/- to the complainant towards the costs of the proceedings.
Hence the complaint.
Though notice issued from DCDRC, Kollam was received by the opposite parties No.1&2 they have not appeared before the Commission , hence opposite party No.1&2 set exparte. Complainant filed affidavit by reiterating the averments in the complaint and got marked Ext.A1 and A2 documents and heard the counsel for the complainant.
Ext.A1 photocopy of advertisement notice issued by San Popular Finance. Ext.A2 receipt dated 04.03.2020 issued by Popular Traders Kundara Branch evidencing that the complainant Sri.Mathew.K.V has deposited Rs.1,00,000/- in Popular Traders A/c No.1020381900769 for a period of 12 months at the rate of 12% interest with nominee Preetha Mathew.
The unchallenged averments in the affidavit coupled with Ext.A1 and A2 documents would establish prima facie that the complainant has deposited Rs.1,00,000/- with 2nd opposite party.
The complainant has sworn in the complaint as well as in proof affidavit that he had not drawn interest since June 2020. Even though the complainant had approached the opposite parties to get back the fixed deposit amount along with arrears of interest but not paid. Later the complainant realized that the opposite parties have closed their offices.
That the opposite parties are illegally withholding the money of the complainant for their illegal enrichment. By refraining from discharging their contractual obligation the opposite parties have committed deficiency in service and unfair trade practice, which resulted in mental agony apart from financial loss to the complainant.
In view of the above materials available on records it is clear that there exists deficiency in service and unfair trade practice on the part of the opposite parties as they have failed to repay the fixed deposit amount Rs.1,00,000/- along with 12% interest since June 2020. Therefore the complainant is entitled to get the deposit amount with agreed interest from 05.06.2020 and to get a reasonable compensation of Rs.10,000/- and costs from opposite parties 1 to 3 jointly and severally and from their assets.
In the result complaint stands allowed.
- Directing the opposite parties No.1&2 to pay Rs.1,00,000/- along with interest @ 12% per annum from 05.06.2020 till the date of payment to the complaint.
- Directing the opposite parties to pay Rs.10,000/- to the complainant towards compensation for mental agony, discomfort and inconveniences caused to the complainant.
- Directing the opposite parties to pay Rs.5,000/- to the complainant towards the costs of the proceedings.
Dictated to the Confidential Assistant Smt. Deepa.S transcribed and typed by her corrected by me and pronounced in the Open Commission this the 17th day of June 2022.
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent
INDEX
Witnesses Examined for the Complainant:-Nil
Documents marked for the complainant
Ext.A1: Photocopy of advertisement notice issued by San Popular Finance.
Ext.A2: Original receipt No.0582864 of Popular Traders for Rs.1,00,000/-.
Witnesses Examined for the opposite party:-Nil
Documents marked for opposite party:-Nil
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent