IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, KOLLAM
Dated this the 20th Day of July 2022
Present: - Smt.S.Sandhya Rani, Bsc, L.L.B(President I/C)
Sri.Stanly Harold, B.A.LLB, Member
CC.293/2020
- M.Baby : Complainants
Aluvila Veedu
Kundara
Kollam-691504.
- Mini Baby
Aluvila Veedu
Kundara
Kollam-691504.
[By Adv.P.Sajeev Babu]
V/s
- Popular Traders : Opposite parties
Regd.Office
Popular Towers
Vakayar, Pathanamthitta.
Represented by its ManagingPartner
Thomas Daniel.
- Y.Mathew Panicker
Former Branch Manager of
Popular Traders,
Kundara
Maliyekkal Mathew Bhavan,
Punnamukku, Perumpuzha P.O.
- T.Mathunni Panicker
Branch Manager
Popular Traders
Kundara
Plavila Thekkathil
Raju Nivas, Ambipoika-691501.
FINAL ORDER
Smt.S.Sandhya Rani (President I/C)
The complainants 1 and 2 are husband and wife. 1st opposite party is a registered company registered under the Indian Companies Act 2013. The 2nd and 3rd opposite parties are the former and present Managers respectively of the Kundara Branch of 1st opposite party company. As attracted by the advertisement made by the 1st opposite party in the news paper dailies and other publications and also by believing the words of 2nd and 3rd opposite parties, the 1st and 2nd complainants together have deposited Rs.1,00,000/- before the 3rd opposite party as fixed deposit for a period of 12 months at the rate of 12% interest per annum and in turn the 3rd opposite party has issued a Receipt No.0582977 with A/c No.1020382000103 dated 04.06.2020. Again on 07.07.2020 the 2nd complainant(Mini Baby) deposited Rs.2,00,000/- before 3rd opposite party as fixed deposit for a period of 12 months at the same rate of interest 12% per annum and inturn the 1st and 3rd opposite parties signed and issued two fixed deposit receipts, No.0590410 with A/c No.1020382000186 and No.0590411 with A/c No.1020382000187 for Rs.1,00,000/- each in the name of 2nd complainant. Moreover the opposite parties have agreed to pay interest in each and every month and also agreed to repay the fixed deposit amounts on the maturity dates shown in each fixed deposit receipts. Thus the opposite parties have paid monthly interest to the complainant up to the month of July 2020 and thereafter they have failed to pay the same. Though the complainants have approached the opposite parties several times for getting the deposit amount and its interest, they didn’t get the same. Thereafter the complainants could realized that the opposite parties have closed their offices. According to the complainants the opposite parties are illegally withholding their deposit money for the illegal enrichment of opposite parties and which caused much mental agony apart from lot of inconvenience. Hence it is a clear case of deficiency in service and unfair trade practice. In the circumstances opposite parties No.1 to 3 are directed,
- To pay Rs.3,00,000/- along with interest at the rate of 12% per annum from 04.07.2020 till the date of payment to the complainant.
- To pay Rs.40,000/- to the complainants towards the compensation for mental agony, discomfort and inconvenience caused to the complainant.
- To pay Rs.20,000/- to the complainant towards the cost of the proceedings. Hence the complaint.
Though notice issued from DCDRC, Kollam was received by the opposite parties No.1 to 3, they have not appeared before the Commission. Hence opposite parties No.1 to 3 set exparte. Complainants filed proof affidavit by reiterating the averments in the complaint and got marked Ext.A1 and A2 series 3 in numbers documents and heard the counsel for the complainants.
Ext.A1 advertisement notice issued by San Popular Finance. Ext.A2 series consists of 3 receipts in which Receipt No.0582977 dated 04.06.2020 issued by Popular traders in favour of Mini Baby and M.Baby would indicate that on 04.06.2020 both the complainants have jointly contributed a sum of Rs.1,00,000/- as contribution towards their share in Popular traders and Receipt No.0590410 dated 07.07.2020 issued by Popular Traders in favour of Mini Baby would indicate that on 07.07.2020 the 2nd complainant Smt.Mini Baby has contributed a sum of Rs.1,00,000/- as contribution towards her share in Popular traders and Receipt No.0590411 dated 07.07.2020 issued by Popular Traders in favour of Mini Baby would indicates that on 07.07.2020 she has again contributed another One Lakh Rupees as contribution towards her share in Popular Traders.
The unchallenged averments in the affidavit coupled with Ext.A1 and A2 series documents would establish prima facie that the complainants has deposited Rs.3,00,000/- with opposite parties.
The complainants sworn in the complaint as well as in the chief affidavit that they have not drawn interest since August 2020. Though the complainants have approached the opposite parties to get back the deposit money, they didn’t get the same. In the circumstances it is evident that the opposite parties are illegally withholding the money of the complainants for their illegal enrichment. By refraining from discharging their contractual obligation the opposite parties have committed deficiency in service and unfair trade practice which resulted in mental agony apart from financial loss to the complainants.
In view of the material available on record we are of the view that there exists deficiency in service and unfair trade practice on the part of opposite parties No.1 to 3 as they have failed to repay the fixed deposit amount of Rs.3,00,000/- along with 12% interest per annum since 04.08.2020. Therefore the complainants are entitled to get the deposit amount with interest at the rate of 9% p.a from 04.08.2020 and to get a reasonable compensation of Rs.15,000/- and costs Rs.5000/- from opposite parties No.1 to 3 jointly and severally and from their assets.
In the result complaint stands allowed.
- Directing the opposite parties No.1 to 3 to pay Rs.3,00,000/- along with interest @ 9% per annum from 04.08.2020 till the date of payment to the complainant.
- Directing the opposite parties to pay Rs.15,000/- to the complainant towards compensation for mental agony, discomfort and inconvenience caused to the complainant.
- Directing the opposite parties to pay Rs.5000/- to the complainant towards the costs of the proceedings.
Dictated to the Confidential Assistant Smt. Deepa.S transcribed and typed by her corrected by me and pronounced in the Open Commission this the 20th day of July 2022.
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent
INDEX
Witnesses Examined for the Complainant:-Nil
Documents marked for the complainant
Ext.A1: True Copy of advertisement notice issued by San Popular Finance.
Ext.A2 series: Original Receipts(3 No’s)
Witnesses Examined for the opposite party:-Nil
Documents marked for opposite party:-Nil
S.Sandhya Rani:Sd/-
(President I/C)
Stanly Harold:Sd/-
Forwarded/by Order
Senior Superintendent