SMT. RAVI SUSHA : PRESIDENT
Complainant filed this complaint against opposite party to get an order directing to deliver the furniture as per order and represent the cheque or collect the amount from the complainant together with compensation and cost.
Complainant’s case is that in the month of July 2021, the complainant placed order for furniture like mattress, sofa, dining table, dining chair etc were specifically ordered for made in Teak wood and the amount is also arrived as per the quality of wood. It is submitted that altogether 3 bills was made on the same day and cheque issued for the same was encahsed by the OP forRs.70,000/- each and cheque for Rs.93,000/- was stopped by the complainant since OP supplied the furniture not as per order and samples shown, OP used low quality of wood and polished to look like teak wood. The sofa set ordered as per bill No.3 for Rs.60,000/- was not delivered. Matter informed to OP and the manger of OP came to the house of complainant and having convinced the defects and non delivery of sofa set he promised to take back the defective furniture further promised not to present the cheque till re delivery. OP adopted unfair trade practice and deficiency in service. Hence the complaint.
After receiving notice OP entered appearance and filed version stating that the complainant came to the OP shop and purchased mattress, sofa, dining table and chair and the OP delivered those items promptly. Complainant issued a cheque No.676063 for Rs.93,000/-. But, later he began to make false allegations against OP alleging that the items purchased him are not teak woods and all the items were not delivered to him. Consequently , the cheque issued by the complainant bounced and this OP was constrained to initiate the legal proceedings against the complainant and the STC No.1059/2021 is pending before the JFCM Court No.1 Kannur for the appearance of the accused. Complainant himself selected the items satisfying the quality and price. The materials purchased from the OP are of good quality and standard one available in the market. There is no deficiency of service on their part , hence prayed for the dismissal of the complaint.
While the pendency of this case, complainant has taken steps to appoint an Advocate commissioner to inspect the premises of complainant and to submit report regarding the furniture supplied by the OP. As per that, the advocate commissioner who was appointed by this commission has submitted report along with photos.
At the evidence stage complainant filed his proof affidavit and documents. He was examined as PW1. Marked Exts.A1 to A3 and Ext.C1 series. PW1 was subject to cross examined for the OP. OP has not adduced evidence. After that learned counsel of OP made argument.
The first plea raised by the OP is that complainant is not a consumer of OP as he has not pay any consideration to OP towards the purchasing of the furniture alleged in this case. OP contended that complainant purchased mattress, sofa, dining table and dining chair according to his choice from the OP’s shop and the OP delivered those items to the complainant’s house. Complainant issued a cheque for an amount of Rs.93,000/-, but later he began to make false allegations against the OP alleging that the items purchased him are not teak woods and all the purchased items were not delivered. Consequently the cheque was bounced. On the other hand complainant averred that the two cheques of Rs.70,000/- given by him to OP were encashed .
For proving the said contention complainant did not submit any materials since OP is objecting the payment made by the complainant, complainant could have submitted copy of cheques or bank statement etc. As far as we are concerned that, there is no material to show that there is consideration from the side of complainant to OP. Further no tax invoice is produced to establish, which items he had purchased from OP’s shop. Then only we can realize , that the items purchased by the complainant were not delivered. Though the Advocate commissioner submitted report, it also does not reveal , the quality of wood, the list of non-delivery items etc. In Et.C1 series, there is no severe damage to the furniture can be revealed.
Hence from the available facts and circumstances of this case, we cannot come to a conclusion that complainant became consumer of OP and there is deficiency in service on the part of OP. It is a fact that the cheque case is pending between parties.
As stated above, complainant fails and hence it is dismissed . No order as to cost.
Exts:
A1-Copy of lawyer notice
A2-Reply notice
A3-Registration certificate GST-REG-6
C1 series- Commission report with photos(14 in Nos)
PW1-Pradeepan.P.V- complainant.
Sd/ Sd/ Sd/
PRESIDENT MEMBER MEMBER
Ravi Susha Molykutty Mathew Sajeesh K.P
eva
/Forwarded by Order/
ASSISTANT REGISTRAR