Kerala

Kollam

CC/09/213

Sindhu Rajan,Sudarsana Vilasom,Nedungolam Cherry,Kollam - Complainant(s)

Versus

Manager,Shriram Transport Finance Ltd - Opp.Party(s)

13 Dec 2010

ORDER

Consumer Disputes Redressal Forum
Civil Station,Kollam
Kerala
 
Complaint Case No. CC/09/213
 
1. Sindhu Rajan,Sudarsana Vilasom,Nedungolam Cherry,Kollam
Kerala
...........Complainant(s)
Versus
1. Manager,Shriram Transport Finance Ltd
Nazeema Complex,Hospital Road,Kollam
Kerala
............Opp.Party(s)
 
BEFORE: 
 
PRESENT:
 
ORDER

SRI.K. VIJAYAKUMARAN, PRESIDENT.

 

Complaint seeking injunction against forcibly seized the complainant’s vehicle granting additional instalments for repayments etc.

 

          The averments in the complaint  can be briefly summarized as follows:

 

          The complainant availed  finance from the opp.party for purchasing a vehicle.   The loan was to be repaid as per the repayment  schedule given to the complainant.   The vehicle purchased  utilizing the loan was registered with KL 07 G 6530.   The complainant has remitted four instalments amounting  Rs.32720/-.   In  January 2008 the vehicle has  certain repairs .  After 2 months thereafter while the vehicle was carrying a load of sand the police seized the vehicle  alleging that it has no permit.  After 3 months the vehicle was released and by that time the body of the vehicle completely damaged.   The complainant is solely depending on the income derived  from the vehicle for her livelihood.  During the period the vehicle was in workshop the instalments could not be paid.   The opp.party on 18.9.2008 demanding  additional interest and also threatened that the loan amount must be cleared before the expiry  of the period of  loan or else, the vehicle will be forcibly seized.  The period of loan  expired on 10.7.2009.   The opp.parties will seized the vehicle with the  aid of their  Gundas and the complainant got reliable information on 8.7.09.  If they succeed it will  cause irreparable injury to the complaint.  Hence the complaint.

 

          The opp.party filed version contending that the complaint is not maintainable either in law or on facts.  The complainant is not a consumer as defined under Sec 2[1] [d] of the Consumer Protection Act. The complainant entered into an agreement with the  opp.party  for the purchase of  vehicle bearing Reg. No. KL 7 G 6530 for commercial purpose.   Therefore,  the complainant cannot claim the benefit of a Consumer .  More over the complainant is neither a consumer  nor a person having any competence to initiate these proceedings.   The relationship of the complainant and the opp.party is governed by the written contract entered into between the parties.   The complainant is only a party in the agreement.  There are various terms and conditions  in the written contract.  Since the relationship is  contractual obligation of both parties this Forum has no jurisdiction  to entertain   this complaint.   It has been agreed in the agreement executed that the disputes arising between the parties will be settled in accordance with the provisions of the Arbitration and Conciliation Act 1996.  Hence in accordance with section 8 of the Arbitration and Conciliation Act 1996 the subject matter of the complaint is to be referred for Arbitration and the complaint is to be dismissed.   The  complainant has availed a loan  ofRs.1,25,000/- which was agreed  to be repaid in 36 monthly instalments.  After availing loan  no timely payments  was made by the complainant which is a serious breach of conditions of the agreement.    A sum of Rs.1,05,158/- is due to the opp.party from the complainant.  It is admitted that a sum of Rs.11,000/- was received from the complainant  out of which Rs.11,000/ has been credited as over due charges.   The  matter was referred for arbitration and the arbitrary has passed award against the complainant allowing the opp.party  to realize Rs.1,05,158/-.   There is no averments in the complaint about any deficiency in service on the part of the opp.party and therefore the averments in the complaint do not  constitute a complaint under the Consumer Protection Act.  The cause of action alleged is imaginary and false.  The complaint is  frivolous and vexacious.   Hence the opp.party prays to dismiss the complaint with compensatory costs.

 

          Points that would arise for consideration are:

1.     Whether the complainant is a consumer?

2.     Whether the complaint is maintainable?

3.     Whether there is deficiency in service on the part of opp.party?

4.     Reliefs and costs.

For the complainantPW.1 is examined.   Exts. P1 and P2 series  were marked

No oral or documentary evidence was adduced for the opp.party

POINTS:

 

          The contention of the opp.parties is that the complaint is not maintainable before this Forum as the complainant is not a consumer within the meaning of Sec.2[1][d] of Consumer Protection Act.  It is argued by the learned counsel for the opp.parties  that the complainant herself has admitted that she is depending on the income derived from the vehicle for her livelihood which was being driven by engaging a driver.   It is not disputed that the vehicle is a commercial vehicle.  Since the complainant is not driving the vehicle herself but ply the vehicle engaging a driver, it cannot be said that she is a consumer coming within the  explanation to section 2[1][d] of the Consumer Protection Act    which protect only  a  person who is using the vehicle for commercial purpose by way of self employment.  In the light of the admission that the complainant is using the  vehicle and deriving profit  engaging a driver  she is not entitled to the  benefit of explanation to sec. 2[1] [d] of Consumer Protection Act 1986

 

          It is further argued by the learned counsel for the opp.party  that there is absolutely no mention of any deficiency in service on the part of the opp.party in n the complaint and in the absence of any averments regarding deficiency in service, this complaint  do not constitute a complaint as provided under the Act and it is not maintainable.   There is force in that contention.   As argued  by the learned counsel for the opp.party there is no pleading regarding deficiency in service on the part of the opp.party.  The only prayer is for an injunction  restraining the opp.party from seizing  the vehicle till disposal of this complaint.  On that ground also the complaint is not maintainable

 

          The opp.party has  in fact made clear that they have no intention to re possess the vehicle  forcibly from the custody of the complainant till the disposal of this complaint.     The 2nd prayer is to allow additional instalments for repayment of the  loan amount.  The loan amount is   covered under  an agreement and this Forum cannot interfere with terms and conditions of the agreement.   So that prayer is also not allowable by this Forum.  Above all there is no averments of any deficiency in service.  For all that has been discussed above we find that the complaint is not maintainable and that there is no deficiency in service on the part of the opp.parties.  Point found accordingly.

 

In the result the complaint is disposed making it  clear that the opp.parties shall not seize the vehicle otherwise than by due process of law.  No costs..

 

            Dated this the  13th       day of December, 2010.

 

                                                                       

I n d e x

List of witnesses for the complainant

PW.1. – Sindhu Raj

List of  documents for the complainant

P1. – Receipts

P2. – Receipts dt. 18.9.2008

 

 

 

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