BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM, ERNAKULAM.
Date of filing : 13/12/2013
Date of Order : 28/03/2014
Present :-
Shri. A. Rajesh, President.
Smt. V.K. Beena Kumari, Member.
C.C. No. 858/2013
Between
Sunny Devassy, | :: | Complainant |
Kanjirakkattuthadathil House, Nadukani. P.O., Kothamangalam – 686 691. | | (By Adv. Tom Joseph, Court Road, Muvattupuzha – 686 661.) |
And
1. M/s. L.G. Electronics Pvt. Ltd., | :: | Opposite Parties |
Branch Office, Fortune Arcade, Palarivattom, Kochi – 24. 2. M/s. Konathappally Enterprises, AM Road, Kothamangalam – 686 691. | | (Op.pty 1 by Adv. Biju Hariharan, M/s. KNB Nair Associates, 2nd Floor, Morning Star Buildings, Kacheripady, Cochin – 682 018.)(Op.pty Party-in-person) |
O R D E R
A. Rajesh, President.
1. Parties represented. Heard the counsel. The learned counsel for the 1st opposite party agreed to rectify the defect of the disputed TV free of cost. The counsel for the complainant submitted that the complainant could not use the TV, since the same is suffering from manufacturing defect. Considering the version of the 1st opposite party, we direct the 1st opposite party to rectify the defects of the TV in question to the satisfaction of the complainant. The counsel for the complainant also submitted that the TV became defunct in July 2013. Eventhough, the counsel for the 1st opposite party vehemently objected to the extension of warranty, we think that the complainant is entitled to get the warranty extended for a further period of 9 months from the date of delivery of the repaired TV.
2. The 1st opposite party is directed to comply with the above order within 30 days from the date of receipt of a copy of this order, failing which the 1st opposite party shall refund the price of the TV to the complainant with interest @ 12% p.a. from today, in that case the complainant shall return the defective TV to the 1st opposite party. Accordingly, the proceedings in this complaint stands closed.
Pronounced in the open Forum on this the 28th day of March 2014.
Forwarded/By Order, Sd/- A. Rajesh, President.
Sd/- V.K. Beena Kumari, Member.
Senior Superintendent.
