Kerala

Kollam

CC/09/268

Shibu.S.Babu,Shaji Bhavan, Njarakkal,Thrikkaruva, Perinadu.P.O, Kollam - Complainant(s)

Versus

Manager, Popular Finance and other - Opp.Party(s)

G. Vijayakumar

31 May 2012

ORDER

 
Complaint Case No. CC/09/268
 
1. Shibu.S.Babu,Shaji Bhavan, Njarakkal,Thrikkaruva, Perinadu.P.O, Kollam
Kerala
...........Complainant(s)
Versus
1. Manager, Popular Finance and other
High School Junction, Kollam.
Kerala
2. Manager, Reliance Life Insurnce, Near Kalyan Jewellers
Beach Road, Kollam.
Kollam
Kerala
............Opp.Party(s)
 
BEFORE: 
 HONORABLE MRS. VASANTHAKUMARI G PRESIDENT
 HONORABLE MR. VIJYAKUMAR. R : Member Member
 HONORABLE MRS. RAVI SUSHA MEMBER
 
PRESENT:
 
ORDER

SRI.R. VIJAYAKUMAR, MEMBER.

 

            This complaint is filed under section [11] and 12 of  Consumer Protection Act.

          The complainant’s case is that the 1st opp.party unilaterally, without the consent of the complainant his immatured deposit Rs.40,000/- in the 1st opp.party institution transferred to 2nd opp.party institution.   The matter

 

was came to the knowledge of the complainant only when some letters were received from the 2nd opp.party.   The complainant never signed any papers of 2nd opp.party institution.  The 1st and 2nd opp.parties colluded for deceiting the complainant.   The  1st opp.party acted with an intention to get un due profit.   The act of opp.parties amounts to deficiency in service from their part.  Hence the complaint is filed for getting reliefs.

          The 1st opp.party filed version contenting interalia that the complaint is not maintainable.

          On 24..12..2007 the complainant deposited an amount of Rs.17,500/- in the 1st opp.party institution for an interest at the rate of 12% and for a period of 4 years.   Again on 5..2..2008 he had deposited Rs.27,000/- towards term loan with the same rate of interest and for 3 years.  On 28..7..2008, the complainant came and requested to make arrangements to pay back the amount with the interest accrued on the same day itself due to the urgent financial needs.  The opp.party arranged to pay back the I deposit Rs.18,748/- and II deposit Rs.285435/- including interest accrued towards full and final settlement.   The transaction between the complainant and the 1st opp.party had been come to an end.   The opp.party is totally unaware of the alleged dealing of the complainant with the 2nd opp.party        

 

 

          The 2nd opp.party filed separate version contending that the allegation in the complaint are baseless.   The complainant had proposed for a Reliance Automatic Investment Plan Policy on July 29, 2008 by paying an annual amount of premium Rs.40,000/- for a sum assured of Rs.2,00,000/- with Risk commencement date as July 2005 and the policy was dispatched to the complainant.   The complainant after satisfying terms and conditions of the policy had signed application form.   The complainant had not raised any objection or complaint within the fee lock period of 15 days.   The complainant is not entitled to any relief as prayed by him.   There is no deficiency in service from the part of the opp.party.

          The complainant filed affidavit.  PW.1 examined.   Exts. P1 to P3 and D1 to D4 marked.

From the side of opp.parties DW.1 examined.

The Points that would ariswe for consideration are:

Whether there is any deficiency in service from the part of opp.parties ?

1.     2. Reliefs and costs?

THE POINTS:  

As a matter of fact the complainant deposited an amount of Rsa.17,500/- on 24..12..2007 for a term of 4 years and Rs.27,000/- on

 

5..2..2008 for a terms of 3 years in the 1st opp.party institution.   There is no  dispute regarding the payment of interest by the 1st opp.party.

          Now the question is whether the complainant had voluntarily closed  the premature deposit and had taken the Automatic Investment Plan by paying Rs.40,000/- or the 1st opp.party without the consent of the complainant transferred the amount to the 2nd opp.party institution, for investment to the Reliance Automatic Investment Scheme.

According to the complainant, the opp.party unilaterally, without the consent of the complainant transferred the premature deposit amount of Rs.40,000/-  to the 2nd opp.party institution.   

          According to the 1st opp.party they were not aware of the dealings of the complainant with the 2nd opp.party.   The term loan was closed and all amount due to the complainant was paid by the 1st opp.party.   The 1st opp.party had no relation with the 2nd opp.party or with the new transaction.   The complainant had stated in the complaint that the opp.party without the knowledge and consent of the complainant, deposited the premature deposit in the 2nd opp.party institution and till the time of the receipt of some papers he had no knowledge about the deposit.

          Nothing has been explained to him regarding the Reliance Insurance Policy.

While in cross examination the complainant admitted that he is well aware that the signature of the applicant is necessary for joining in an Insurance Scheme.   Further he had admitted that the signature and photographs affixed in Ext. D4 are of the complainant.   The complainant has stated in the complaint and while in cross examination that the 1st opp.party compelled him to take policy stating that it deposited in Reliance Automatic Investment Plan, the amount will raised to 3 times within 3 years.  He had further stated while cross examination that without considering his objection the 1st opp.party compelled him to put his signature.  He had also contended that the form was not filled up by him.  But he had not raised any contention regarding the particulars mentioned in the Form.  It is obvious from these facts that the complainant himself had furnished the particular mentioned in the form and signed the form.

It is pertinent to note here that the complainant is an Educated person working in Government Service.  It is unbelievable that he had signed the form without the knowledge of anything about the scheme.   Admittedly he  had signed for the closure of the premature deposits.  No dispute was raised by the  complainant that he had closed the deposit under the pressure of the 1st opp.party.  The only contention raised   in this regard is that he has not received the amount.

          The complainant has stated in the complaint that he had got knowledge about the Reliance Insurance Policy only on getting some papers from the 2nd opp.party.  An educated person can very well know that Ext. D4 is a policy document.

The learned counsel for the 2nd opp.party would argue that a person after executing proposal form and without exercising his right to cancel the policy within 15 days of free look period has no locusstandi to challenge the policy.  As per general condition No.XV  of Ext. D4 policy, the complainant has got an option and free look period, in case he disagreed with any of terms and conditions of the policy he may return the policy to the company within 15 days of its receipt for cancellation stating his objection, in which case, the company will refund an amount equal to the non allocated premium plus charges applicable to the complainant.  But the complainant never requested to the 2nd opp.party to cancel the policy.   While in cross examination the complainant had stated that he had not cared to readout the policy conditions as the entire transaction was cheating.

          The answer given by PW.1 is against common logic. Naturally an educated person will read the content of that document.

On perusal of the entire materials and evidence before us we are of the opinion that the complainant voluntarily closed the premature deposits and had furnished all particulars, affixed the photo and signature in the proposal form.   The complainant failed to prove his case.   We find that there is no 

deficiency  in service from the part of opp.parties.

          In the result, the complaint is dismissed.   There is no order as to costs.

          Dated this the 31st day of May, 2012.

                                                          I N D E X

List of witnesses for the complainant.

PW.1. Shibu.S. Babu

List documents for the complainant

P1. – Copy of Advocate notice dated 5..8..2009.

P2. – Postal receipt

P3. – Acknowledgement card

List of witnesses for the opp.party

DW.1. – Martin.J. George

List of documents for the opp.parties

D1. – Popular Traders Registerr

P2. – Popular Traders Register

D3. – Popular Traders Register

D4. – Policy document

 

 

 
 
[HONORABLE MRS. VASANTHAKUMARI G]
PRESIDENT
 
[HONORABLE MR. VIJYAKUMAR. R : Member]
Member
 
[HONORABLE MRS. RAVI SUSHA]
MEMBER

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