Kerala

Kollam

CC/08/46

C. Shammy Krishnan, Edayila Veedu, Kadappakkada, Kollam-8 - Complainant(s)

Versus

Manager, ICICI Bank, Chinnakkada - Opp.Party(s)

Benoy Bal

29 Aug 2008

ORDER


C.D.R.F. KOLLAM : CIVIL STATION - 691013
CONSUMER DISPUTES REDRESSAL FORUM ::: KOLLAM
consumer case(CC) No. CC/08/46

C. Shammy Krishnan, Edayila Veedu, Kadappakkada, Kollam-8
...........Appellant(s)

Vs.

Manager, ICICI Bank, Chinnakkada
ICICI Bank Registered Office, Land Mark
...........Respondent(s)


BEFORE:
1. K. VIJAYAKUMARAN : President 2. RAVI SUSHA : Member 3. VIJYAKUMAR. R : Member

Complainant(s)/Appellant(s):


OppositeParty/Respondent(s):


OppositeParty/Respondent(s):


OppositeParty/Respondent(s):




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ORDER

By SRI.K. VIJAYAKUMARAN, PRESIDENT. This is a complaint for realization of Rs.6,686/- with interest and compensation and costs. The averments in the complaint can be briefly summarized as follows The complainant is an advocate who is an account holder with account No.626601052396 with the 1st opp.party from the year 2002. At the time of opening the account a scheme was offered to advocates by the staff of the 1st opp.party by which the minimum quarterly balance to be maintained by an account holder is only Rs.1000/-. Believing this offer the complainant opened an account. When he verified his account balance on 30.9.2007 he came to know that an amount of Rs.843/- has been deducted on 28.9.2007 from his account for the alleged reason of not maintaining the quarterly minimum balance. On verifying the account it was revealed that the complainant has been maintaining the prescribed quarterly minimum balance. When he approached the first opp.party he was not given a decent behavior. The 1st opp.party who is duty bound to render best services to the customers at the first instance itself without even examining the actual facts directed the complainant to close his account. The complainant was all along maintained the minimum balance of Rs.1000/- in his account. The complainant their upon issued a Advocate notice for which no reply was received. Again the complainant received another statement of account and on verification it was seen that again a sum of Rs.843/- has been deducted from his account on 20.11.2007 alleging the same reason. The conduct of the opp.party is unlawful. Hence the complaint The opp.parties were duly served and they entered appearance but there after they remained absent. No version was also filed. Hence the opp.parties were set exparte. The complainant thereafter filed affidavit in lieu of chief examination and Ext.P1 to P4 were also marked. The evidence adduced by the complainant remains un impeached and we are inclined to except the same. From the evidence adduced by the complainant, we find that there is deficiency in service on the part of the opp.party In the result the complaint is allowed directing the opp.party to pay the complainant Rs.1,686/-with interest at 9% per annum from 20.11.2007 till payment and Rs.5,000/- as compensation and Rs. 500/- towards cost. The order is to be complied with within one month from the date of this order. Dated this the 30th day of June, 2008. I N D E X List of documents for the complainant P1. – Operative account P2. – Advocate notice P3. – Postal receipt P4. – Acknowledgement card.




......................K. VIJAYAKUMARAN : President
......................RAVI SUSHA : Member
......................VIJYAKUMAR. R : Member